No. 2313

Service Bulletin Details

Public Details for: No. 2313

Instructions on advanced technical information for the cayenne - delivery inspection minimum mileage requirement before customer delivery


- 2024 -

2
Bulletin #: 2313
Advanced Technical Information
Part ID: 2470
9YA, 9YB – E3.II Pre-Delivery Inspection (PDI) Minimum Mileage Requirement before
Customer Delivery
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
2024
9YA, 9YB
N/A
N/A
Revision History
Revision
Release Date
Changes
0
June 23, 2023
Original document
Condition
DME control unit requires > 31 miles of operation prior to customer delivery. Within 31 miles, it is possible for the
vehicle to execute a shift request from Drive (D) to Park (P) unprompted from the driver if ‘Start/Stop’ and ‘Hold’
functions are activated. Once the odometer mileage exceeds 32 miles, this DME issue is eliminated and the function
is per design.
Technical Background
DME function responsible for monitoring and controlling vehicle drive readiness requires 50 km after production for
drive functions like the ‘Start/Stop’ and ‘Hold’ functions to work as intended. Should the aforementioned condition
occur that the vehicle unexpectedly shifts to ‘Park’ without an operator prompt, then simply use the transmission’s
selector lever to shift to Drive to continue driving.
For this reason, the PDI inspection checklist for the affected vehicles includes this requirement as shown below:
Figure 1
AfterSales
June 23, 2023
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Bulletin #: 2313
Advanced Technical Information
Part ID: 2470
2
Service Information
Drive vehicle in accordance with PDI instruction to ensure at least 32 miles are on the odometer prior to 			
customer delivery.
Warranty
As always, please document the repair completely in PCSS.
For this repair, please code the “cause” as follows:
Cause location:
2470 DME
Cause symptom:
9731 Other
Use the following labor operations:
24709590		
DME control unit troubleshooting*
*Only actual time elapsed, verified by a separate identifiable time punch, may be claimed.
Search Items
E3PA, E3.II PDI, DME, Hold Feature, Start/Stop
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
6_16469
©2023 Porsche Cars North America, Inc.
AfterSales
June 23, 2023
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