No. 2313.1

Bulletin #: 2313.1
Advanced Technical Information
Part ID: 2470
2
9YA, 9YB – E3.II Pre-Delivery Inspection (PDI) - Minimum Mileage Requirement before
Customer Delivery & Onboard Owner’s Manual Installation during PDI
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
2024
9YA, 9YB
N/A
N/A
Revision History
Revision
Release Date
Changes
0
June 23, 2023
Original document
1
June 23, 2023
Onboard Owner’s Manual Installation at PDI
Condition
1.
		
		
		
2.
		
DME control unit requires > 31 miles of operation prior to customer delivery. Within 31 miles, it is possible 		
for the vehicle to shift from Drive (D) to Park (P) unprompted from the driver if ‘Start/
Stop’ and ‘Hold’ functions are activated. Once the odometer mileage exceeds 32 miles, this DME issue is 		
eliminated and the function is per design.
During PDI, it is possible to encounter PT4G Tester difficulties when installing the Onboard Owner’s 			
Manual in the PCM.
Technical Background
1.
		
		
		
DME function responsible for monitoring and controlling vehicle drive readiness requires 50 km after production for drive functions like the ‘Start/Stop’ and ‘Hold’ functions to work as intended. Should the aformentioned condition occur that the vehicle unexpectedly shifts to ‘Park’ without an operator prompt, then 		
simply use the transmission’s selector lever to shift to Drive to continue driving.
		
For this reason, the PDI inspection checklist for the affected vehicles includes this requirement as shown 		
		below:
AfterSales
June 23, 2023
Page 1 of 2
Bulletin #: 2313.1
Advanced Technical Information
2.
		
		
Part ID: 2470
2
Should an error arise when installing the Onboard Owner’s Manual in the PCM, please reference the
attached instruction slides ‘Launch Information PDI E3.II Base – Owner Manual Installation at PDI.’ As soon 		
as this issue is resolved, this document shall update accordingly.
Service Information
1.
Drive vehicle in accordance with PDI instruction to ensure at least 32 miles are on the odometer prior to 		
		customer delivery.
2.
Perform attached instruction ‘Launch Information PDI E3.II Base – Owner Manual Installation at PDI’ if an 		
		
installation error of the Onboard Owner’s Manual into the PCM occurs.
Warranty
As always, please document the repair completely in PCSS.
For this repair, please code the “cause” as follows:
Cause location:
2470 DME
Cause symptom:
9731 Other
Use the following labor operations:
24709590		
DME control unit troubleshooting*
*Only actual time elapsed, verified by a separate identifiable time punch, may be claimed.
Search Items
E3PA, E3.II PDI, DME, Hold Feature, Start/Stop, Onboard Owner’s Manual
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
6_16469
©2023 Porsche Cars North America, Inc.
AfterSales
June 23, 2023
Page 2 of 2
PDI - Cayenne Base II (MY24) Information
Background information
 Vehicle: Cayenne Base II (MY24)
 Tool: PIWIS Tester PT4G
 Functionality: PDI – Vehicle Handover
 Situation: Pre Delivery Inspection failure, during PIWIS Tester 4 – Vehicle Handover. Owners manual installation fails, a error message
„Error during installation“ will appear on tester.
This error message can be ignored, as the owner's manual installation finishes successfully.
Infotainment System activates the red engineering menu, follow the below described steps.
Installation success has to be checked manually on Infotainment System (PCM)
On the following pages you´ll find a detailed workaround
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PDI - Cayenne Base II (MY24) Information
Procedure
 During owners manual installation
procedure an error message appears:
ERROR during installation
 In this case the error message can be
ignored
 Press [F12] to quit this step
 ATTENTION: Do not restart the installation
procedure
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PDI - Cayenne Base II (MY24) Information
Procedure
 In the overall sequence of the Vehicle
handover procedure the following message
appear:
Install instructions in the PCM [X]
 Error message can be ignored
 Do not restart the sequence
 Press [F12] to quit this step
 The owners manual is installed
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PDI - Cayenne Base II (MY24) Information
Procedure
 WAIT approx. 5 minutes until the red
engineering menu appear
 Owners manual installation is finished when
the screen on the left appears
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PDI - Cayenne Base II (MY24) Information
Procedure
 Please scroll down to „Resume“ and confirm
by tapping ‘Resume’
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PDI - Cayenne Base II (MY24) Information
Procedure
 Press „Quit“ to close the red engineering
menu
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PDI - Cayenne Base II (MY24) Information
Procedure
 Please check on PCM if owners manual was
installed successfully.
 Please Note: It can take up to 15min until a
owners manual will be shown on the screen.
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