2070637.1

Technical product information
Ignition cannot be switched on intermittently
Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley
rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06
Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America
(6E05)
Bentley
Topic
Market
area
Brand
Transaction
2070637/1
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
access control, driving authorisation, antitheft protection -> vehicle access, immobiliser -> operate
ignition lock
electrical power, electric system, data transfer -> power supply
Vehicle data
New Continental GT/C and New Flying Spur
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
3S3* 2022 E
3S4* 2022 E
ZG2* 2022 E
Documents
Document name
master.xml
INTERNAL
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*
*
*
*
*
*
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Complaint type
functionality -> without function /
defect
functionality
Position
Technical product information
Ignition cannot be switched on intermittently
Transaction No.: 2070637/1
Customer statement / workshop findings
Customer statement
•
Ignition cannot be switched on/activated intermittently
•
During failure, the ignition function returns after 15 minutes, the vehicle then operates to specification
Workshop findings
•
No DTC’s are stored
•
DIP remains blank
•
The failure occurs despite the key LED flashes in response to the start button being pressed
•
The steering column can be in a locked or unlocked state
•
Emergency call module control unit and communication unit - J949 (75) part number suffix is G level, this can be determined using ODIS
Technical background
In the event the symptoms are as described, please refer to the Measure section of this TPI
Production change
-
Measure
Should the symptoms within the Customer statement/Workshop finding section be evident, the operative must raise a Technical DISS query
including the following:
•
Confirm a DISS query has been raised as per the instructions within TPI 2070637/-
Attach a full diagnostic log containing MVB “Historical data unsuccessful switch-on attempt term 15” from the Convenience system central control
unit - J393
Hint: The Convenience system central control unit - J393 - MWB historical data - Reason for unsuccessful ignition can either be 1 or 0
NOTICE
NOTICE TO PRODUCT SUPPORT:
Product support should 2nd level the DISS query to keyword 12 and await feedback from the applicable Senior Engineer
before responding back to the retailer
INTERNAL