2070699.1

Service Bulletin Details

Public Details for: 2070699.1

Engine oil pan (sump) requires removal - visual checks required once the oil pan is removed (sc23/18) -technical background: -the engine oil pan requires removal, once removed a visual check is required to confirm if a desiccant bag and/o


- 2022 - 2021 -

Field campaign
Engine oil pan (sump) requires removal - Visual checks required once the oil pan is removed (SC23/18)
Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley
rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06
Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America
(6E05)
Bentley
Topic
Market
area
Brand
Transaction
2070699/1
No.
Campaign
EC83
number
Note
Type
US code
Vehicle data
New Continental GT/GTC and New Flying Spur
Sales types
Type
MY Brand Designation Engine code Gearbox code Final drive code
3S32CB
3S32CB
3S42CB
3S42CB
ZG22CB
ZG22CB
2021
2022
2021
2022
2021
2022
E
E
E
E
E
E
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Cha sis numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SCB
*
*
*
*
C
090579 093477
Documents
Document name
master.xml
sc2318vinlist.pdf
INTERNAL
EC83
Engine oil pan (sump) requires removal - Visual checks required once the oil pan is removed (SC23/18)
Notes
Transaction No.: 2070699/1
Repair instructions
Technical background
The engine oil pan requires removal, once removed a visual check is required to confirm if a desiccant bag and/or debris is evident
Remedy
NOTICE
Please refer to the Work section depending on the individual scenario as follows:
The following scenarios may be evident:
Scenario 1 - Desiccant bag is evident within the oil pan - Desiccant bag is split - Bag and debris are evident within the oil pan
Scenario 2 - Desiccant bag is evident within the oil pan - Desiccant bag is not split - No debris are evident within the oil pan
Scenario 3 - Desiccant bag is not evident within the oil pan - No debris are evident
Customer notification
The procedure must be carried out in conjunction with the PDI process
CAUTION
This is mandatory before delivery to the customer
Warranty accounting instructions
Warranty type
790 or 910
Damage service number EC83
Damage code
00 66
Criteria
01
New Flying Spur
Time to remove and refit the oil pan including the installation of new engine oil
Labour Operation Code 17 50 19 00
Time
190 TU
Time to replace the oil filter
Labour Operation Code 17 30 55 20
Time
20 TU
New Continental GT/C
Time to remove and refit the oil pan including the installation of new engine oil
Labour Operation Code 17 50 19 00
Time
190 TU
Time to replace the oil filter
Labour Operation Code 17 30 55 20
Time
20 TU
All models - Diagnosis time
Labour operation code 01 50 00 00
Time As per ODIS log (Must not exceed 10 TU)
INTERNAL
Genuine parts
Part number
Description
Quantity
Refer to ETKA
Oil pan sealing compound
1
Refer to ETKA
Refer to ETKA
Oil filter
Engine oil
1
As required
Refer to ETKA
Drain plug
1
Parts supply
The required replacement parts MUST be ordered through your regional Bentley parts distribution centre
The oil pan sealant must be ordered as per the ETKA parts catalogue and sourced locally
Parts despatch control
Not applicable
Repair instructions
Notes
Technical background
The engine oil pan requires removal, once removed a visual check is required to confirm if a desiccant bag and/or debris is evident
Check
If the vehicle is not already listed as repaired in the “Repair history” (in Elsa Pro) carry out the required work in accordance with these
instructions
Genuine parts
Part number
Description
Quantity
Refer to ETKA
Oil pan sealing compound
1
Refer to ETKA
Oil filter
1
Refer to ETKA
Engine oil
As required
Refer to ETKA
Drain plug
1
Work
CAUTION
Before proceeding the operative must ensure that protective clothing is worn in particular gloves and eye protection
1) Using ODIS conduct a GFF sweep of all control modules, check if there are any oil pressure related DTC's evident
•
Save the ODIS log and send online
2) Referring to Rep.Gr 17 - Drain the engine oil
3) Referring to Rep.Gr 17 - Remove the oil pan
4) Referring to Rep.Gr 17 - Remove the engine oil filter
5) Conduct onward checks depending on the applicable scenario
Scenario 1 - Desiccant bag is evident within the oil pan - Desiccant bag is split - Debris evident in the oil pan (Figure 1)
INTERNAL
Figure 1
In the event a desiccant bag is evident within the oil pan and the bag is split THE OPERATIVE MUST RAISE AND ESCALATE A
TECHNICAL DISS QUERY ENSURING THE CURRENT ODIS LOG AND CLEAR PHOTOGRAPHS OF THE BAG, DEBRIS AND
OIL FILTER ARE ATTACHED
•
AWAIT FEEDBACK BEFORE CONDUCTING ANY FURTHER WORK
NOTE TO PRODUCT SUPPORT:
On receipt of a qualifying Technical DISS query please second level the DISS query to the Powertrain Senior Engineer and
await feedback before responding to the retailer
Scenario 2 - Desiccant bag in the oil pan although the bag is not split (Figure 2) No oil pressure DTC’s are evident
Figure 2
In the event a desiccant bag is evident within the oil pan - Bag is NOT split conduct the following:
•
Remove the bag from the oil pan (Retain the desiccant bag await further instruction)
•
Check the oil filter for debris - Take photographs of the oil pan and oil filter (Retain the oil filter await further instruction)
•
Raise a Technical DISS query ensuring the current ODIS log and photographs of the oil pan and oil filter are attached - Permission is not
required via DISS to continue in this scenario, please continue as follows:
•
New oil filter must be fitted
•
New oil must be installed
•
New oil pan drain plug must be fitted
•
Oil pan sealing compound must be used and sourced (Refer to ETKA)
•
Once complete the vehicle can be delivered to the customer
INTERNAL
Scenario 3 - Desiccant bag is not evident within the oil pan - No debris are evident – No oil pressure DTC’s are evident
• Raise a Technical DISS query ensuring the current ODIS log - State within the Technical DISS query that no desiccant bag or debris were
evident
• Referring to Rep.Gr 17 - Refit the oil pan Oil pan - Sealing compound must be used and sourced (Refer to ETKA)
•
Referring to Rep.Gr 17 - New oil filter must be fitted
•
Referring to Rep.Gr 17 - New oil pan drain plug must be fitted
•
Once complete the vehicle can be delivered to the customer
Identification
Once the applicable action has been conducted depending on the scenario the operative must submit a warranty claim as this will show the
service campaign action as complete within Elsa Pro “Repair history”
Repair instructions
INTERNAL
Notes
SCBCX13S6PC008479
SCBDJ33S2PC008531
SCBCX13S5PC008537
SCBBX53S7PC008543
SCBBX53S2PC008563
SCBCX13S5PC008568
SCBCX13S7PC008572
SCBCX13S8PC008578
SCBCX13S0PC008591
SCBBX53S9PC008592
SCBBG6ZG6PC008607
SCBCG2ZG1PC008608
SCBDG4ZG8PC008623
SCBDJ33S1PC008696
SCBBK53S7PC008704
SCBD13ZG5PC008705
SCBB15ZG0PC008713
SCBBK53S8PC008761
SCBBK53S8PC008775
SCBCK13S9PC008782
SCBBK53S7PC008816
SCBCG2ZG2PC008827
SCBBG6ZG0PC008828
SCBDG4ZG6PC008829
SCBBG53SXPC008830
SCBCG13S8PC008841
SCBBX53S4PC008872
SCBBX53S3PC008880
SCBCX13S8PC008886
SCBBK53S8PC008887
SCBBK53S1PC008892
SCBCK13S7PC008893
SCBBG53S3PC008894
SCBD133S7PC008895
SCBC113S0PC008897
SCBC113S8PC008937
SCBDX33S5PC008943
SCBCX13S7PC008944
SCBC11ZG5PC008946
SCBBG53S8PC008955
SCBBK53S0PC008964
SCBC113S2PC008965
SCBCX13SXPC008968
SCBDJ33S6PC008970
SCBC113SXPC008972
SCBDX33S5PC008974
SCBBX53S7PC008977
SCBDX33S2PC008978
SCBDX33S0PC008980
SCBBX53S8PC009006
SCBDX33S6PC009244


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