SFCC_JUN2023_17
Service Bulletin Details
Public Details for: SFCC_JUN2023_17
Software updates
Models from 2023
| 2023 JAGUAR E-PACE |
| 2023 JAGUAR F-PACE |
| 2023 JAGUAR I-PACE |
| 2023 LAND ROVER DEFENDER |
| 2023 LAND ROVER DISCOVERY SPORT |
| 2023 LAND ROVER RANGE ROVER |
| 2023 LAND ROVER RANGE ROVER EVOQUE |
Models from 2022
Models from 2021
| 2021 JAGUAR E-PACE |
| 2021 JAGUAR F-PACE |
| 2021 JAGUAR I-PACE |
| 2021 JAGUAR XF |
| 2021 LAND ROVER DEFENDER |
| 2021 LAND ROVER DISCOVERY SPORT |
| 2021 LAND ROVER RANGE ROVER EVOQUE |
| 2021 LAND ROVER RANGE ROVER VELAR |
Models from 2020
| 2020 LAND ROVER DEFENDER |
CUSTOMER SERVICE SERVICE CAMPAIGN H439 N795 – SOFTWARE UPDATES OWNER NOTIFED PROGRAM H439 N795 – SOFTWARE UPDATES AFFECTED MODELS 21-23MY E-PACE, F-PACE, I-PACE,21MY XF 20-23MY Defender, 21-23MY Discovery Sport 22-23MY Range Rover, 21-23MY RR Evoque, 21-22MY RR Velar VOLUME AFFECTED US 91 CAN 16 REPAIR A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) and PIVI. These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU is required REPAIR TIME 1.1 hrs + DIDO CAMPAIGN LAUNCH June 19th, 2023 Notes Retailers should check the warranty portal to confirm affected VIN and following the bulletin service procedure, repair the vehicles at the next service visit. CUSTOMER LOVE UNITY INTEGRITY GROWTH IMPACT 17