P3A02 2023 Ariya

QUALITY ACTION
CAMPAIGN
BULLETIN
Steering Wheel Replacement
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected
Models/Years:
Reference: P3A02
Date: June 15, 2023
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect:
NA
88
June 15, 2023
NO
2023 ARIYA (FE0)
*****Dealer Announcement*****
Nissan is conducting a dealer inventory quality action to replace the steering wheel on specific
2023 Nissan ARIYA vehicles identified in Service Comm and National Service History. The sensor
mat on the steering wheel may have been damaged and may not allow the vehicle to shift to
ProPILOT mode.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaigns I.D. P3A02
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
2.
Use the attached procedure to remedy any vehicles affected by this quality action prior
to sale.
3.
Parts for this quality action are on restriction and can be ordered through DBS. Use the
VIN and EPC to determine the correct steering wheel part number.
4.
Once remedied, dealers should submit the applicable warranty claim for the action
performed so it can be closed in Service Comm and release the vehicle for sale.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open
Campaign using the appropriate campaign ID for the inspection status on each affected vehicle
currently in new vehicle inventory.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
CAMPAIGN ID: P3A02 | Original Document
P3A02– 2023 ARIYA
STEERING WHEEL REPLACEMENT
Service Procedure
Always observe the following items for preventing accidental activation.
 Before servicing, power switch OFF, disconnect 12V battery negative terminal
and wait for 3 minutes or more (discharges electricity held in the additional
power supply circuit of the air bag diagnosis sensor unit). Refer to Precautions
for Removing Battery Terminal.
 Always work from the side of air bag module. Never work in front of it.
 Never use air tools or electric tools for servicing.

For installing/removing the driver air bag module harness connector, insert thin
screwdriver wrapped in tape into notch, lift lock and remove connector.



Install connector with lock raised, and push lock into the connector.
After installing the connector, check that the lock is pushed securely into it.
Always place the driver air bag module with pad side facing upward.



Never impact the driver air bag module.
Replace driver air bag module if it has been dropped or sustained an impact.
Never insert any foreign objects (screwdriver, etc.) into the driver air bag
module.
Never disassemble the driver air bag module.
Never expose the driver air bag module to temperatures exceeding 90 °C (194
°F).
Never allow oil, grease, detergent, or water to come in contact with the driver
air bag module.



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P3A02
1. Disconnect the 12v battery negative
cable from the battery current sensor.
Battery
current sensor

Loosen and remove the battery
negative cable from the battery
current sensor

Lift the cable from the battery
current sensor and place next to the
battery
Negative
battery cable
To help avoid accidental airbag
deployment, injury, or vehicle damage,
wait a minimum of 3 minutes before
continuing to Step 2.
Figure 1
2. Remove the driver air bag module.

Refer to ESM section: RESTRAINTS - SRS AIRBAG - REMOVAL AND
INSTALLATION - DRIVER AIR BAG MODULE – Removal and Installation
3. Replace the steering wheel.

Refer to ESM: STEERING - STEERING SYSTEM - REMOVAL AND INSTALLATION STEERING WHEEL – Removal & Installation

Discard the original steering wheel bolt

Torque the NEW steering wheel bolt to 44 N•m (4.5 kg-m, 32 ft-lb)


Do NOT reuse the steering wheel bolt
Do NOT rotate the spiral cable with the steering wheel removed. Doing so
will damage the part.
Spiral cable
Figure 2
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P3A02
4. Check for looseness between the
steering wheel and the steering
column.

Hold the steering wheel at the 3
o’clock and 9 o’clock position
(Figure 3)

Rock the steering wheel back and
forth
Steering wheel bolt
Figure 3
5. Was there any movement or looseness between the steering wheel and the
steering column?

NO – Continue to Step 6

YES – Using a suitable torque wrench, torque the steering wheel bolt and
perform Step 4 again.
o
Bolt torque: 44 N•m (4.5 kg-m, 32 ft-lb)
Paint mark
6. Using a suitable paint pen/marker,
place a match mark on the steering
wheel bolt and the steering wheel as
shown in Figure 4.
Figure 4
7. Reinstall the driver air bag module.

Refer to the ESM: RESTRAINTS > SRS AIRBAG > REMOVAL AND INSTALLATION
> DRIVER AIR BAG MODULE > Removal and Installation
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P3A02
8. Reconnect the negative battery cable to the battery current sensor.

Torque the nut to 8.0 N●m (0.82 kg-m, 71 in-lbs)
9. Verify the horn operates normally.

If the horn does not operate, disconnect the 12v battery, remove the driver air
bag and reconnect the horn wire to the driver air bag
10. Using CONSULT 4, perform the adjustment of the steering angle sensor neutral
position.

Refer to the ESM: BRAKES > BRAKE CONTROL SYSTEM > WITH VDC > BASIC
INSPECTION > BRAKE CONTROL SYSTEM > ADJUSTMENT OF STEERING ANGLE
SENSOR NEUTRAL POSITION > Work Procedure
11. Using CONSULT 4, perform steering torque calibration in the ADAS 2 control unit.

Refer to the ESM: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER
ASSISTANCE SYSTEM > ADAS CONTROL UNIT > BASIC INSPECTION >
STEERING TORQUE CALIBRATION > Work Procedure
12. Erase all DTCs set during the steering angle sensor neutral position adjustment
and the steering torque calibration.
Hint:
 In some instances, the vehicle will need to rest with the vehicle off for
several minutes, to allow DTCs to go to a past condition. Once the DTCs
are in a past status, they can then be cleared using CONSULT – 4.
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Parts Information:
(1)
Part Number
Description
Quantity
48430-XXXXX
WHEEL ASSY - STEERING
(1)
48935-3BA0A
BOLT
1
Use the VIN and EPC to determine the correct steering wheel part number.
Claims Information:
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign (“CM”) ID
Description
Op code
FRT
P3A02
Replace steering wheel
P3A020
0.7 hr
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