601302
Service Bulletin Details
Public Details for: 601302
Sunroof opens but will not close and / or cycles back to open and / or sunroof glass scratched
- 2012 -
Models from 2012
2012 VOLKSWAGEN ROUTAN |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Routan 2012 All All All All Part No: Quantity per repair Estimated Part Ordering vehicles Note: at time of release Parts Description 1. 2. Glass, Sunroof 7B0877071 1 586 Normal ordering process Tape, Flock/Felt 7B0867910 4 586 Normal ordering process Condition 60 13 02 September 19, 2013 2033728 Sunroof Opens But Will Not Close and / or Cycles Back to Open and / or Sunroof Glass Scratched The customer may experience the sunroof opens, but will not close, and/or, cycles back to open, and/or, the outer surface of the sunroof glass is scratched. Note: Please read this document in its entirety before performing repairs. Note: This bulletin applies to vehicles built after May 31, 2012(MDH 0531XX) and prior to November 1, 2012 (MDH 1101XX). Technical Background This bulletin involves inspecting sunroof glass clearance, and if necessary, modifying the sunroof reinforcement, to allow adequate clearance for sunroof glass travel. Production Solution Vehicles produced after November 1st 2012 will have improved sunroof opening dimensions. Page 1 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Procedure: Step 1 Adjust sunroof panel flushness along the front of the glass (1) & (2) to 2mm under flush. Adjust the rear of the sunroof glass panel (3) & (4) to zero/flush (Fig. 1). Refer to ElsaWeb Body > Body exterior > 60 – Sunroof > General Information > Sunroof Glass Adjustments Passenger Side Front Panel Flushness (Adjust to 2mm Under flush) Driver Side Front Panel Flushness (Adjust to 2mm Under flush) Driver Side Rear Panel Flushness (Adjust to 0mm-Flush) Passenger Side Rear Panel Flushness (Adjust to 0mm-Flush) Fig. 1 Sunroof overview Note: Once the proper glass position has been achieved, tighten the six glass panel attaching screws to 3.5 Nm (31 in. lbs.). Page 2 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Step 2 To protect the Sunroof Glass panel for scratching during the inspection apply two pieces of felt/flock tape (7B0.867.910) to each side of the sunroof glass panel. Apply the tape end to end along the side edge of the sunroof glass panel starting at the end of the rear corner radius running forward (see red marked areas in Fig.2). Fig. 2 Applying protection Tape Page 3 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Step 3 Cycle the sunroof panel to the full open position and use a 2mm feeler gage (1) to check left and right sunroof glass (3) to inner sheet metal reinforcement (4) gap. Use a flashlight to locate the lowest point between the sheet metal reinforcement (4) and sunroof glass (3) (Fig. 3). 1 - Feeler Gage (2mm-taped to extension device) 2 - Lock Out Tool/”Slim Jim” (or equivalent device) 3 - Sunroof Glass Panel 4 - Sheet Metal Reinforcement (inner sunroof structure shown) 5 - Sunroof opening (rear passenger corner shown) Fig. 3 Inspect gap between sunroof glass and roof reinforcement. Is the clearance between the inner sunroof sheet metal reinforcement and sunroof glass 2mm or greater? Yes >>> This bulletin does not apply, further diagnosis required. No >>> Cycle the sunroof to the fully closed position and remove the felt/flock tape. Proceed to Step 4. Page 4 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Step 4 Remove the sunroof module assembly. Refer to the detailed procedures available in ElsaWeb: Body > Body exterior > 60 – Sunroof > Removal and installation > Sunroof Concerned Area (driver side) is shown in Fig. 4. Fig. 4 Concerned Area Page 5 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin C-4150A mini ball joint press. Alternative T10187 Step 5 Page 6 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Using a backer plate or heavy (3/8”/10mm minimum thickness) cardboard to protect and disburse any pressure applied against the outer roof sheet metal, insert the C-4150A ball joint press/special tool (1) into the low hanging sunroof reinforcement feature (Fig. 5). WARNING: A backer plate must be used to protect the exterior roof sheet metal panel from deformation and evenly disburse any pressure placed on the exterior roof panel. Failure to do so will result in damage to the outer roof panel as the raised center of the reinforcement will contact the outer panel creating a dimple or dent from focused pressure at the point of contact. Step 6 Insert a 30mm socket or equivalent (2), between the sunroof reinforcement (3) and spindle of the C-4150A ball joint press/special tool (1), to take up space between the frame and spindle of the press. Carefully tighten the spindle of the press to compress the center of the sunroof reinforcement upward (Fig. 5/6). C-4150A Ball Joint Press 1 - Backer Plate (scrap metal shown) or 3/8 (10mm) cardboard 2 - C-4150A Ball Joint Press/Special Tool 3 - Socket (30mm shown) 4 – Sunroof Reinforcement (low hanging features shown) 5 – Ratchet 6 – Sunroof Opening (view from inside vehicle) Fig. 5 Modify Using Special Tool Page 7 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Alternative T10187 1 - Backer Plate (scrap metal shown) or 3/8 (10mm) cardboard. 2 - T10187 / Special Tool 3 - Socket (30mm shown) or equivalent 4 - Roof Reinforcement Fig. 6 Modify Using Special Tool Step 7 Using a backer plate or heavy (3/8”/10mm minimum thickness) cardboard to protect and disburse any pressure applied against the outer roof sheet metal, carefully push the remaining left and right side of the low hanging sunroof reinforcement feature upward using a hammer handle or equivalent blunt tool to provide additional clearance. (Fig 7) WARNING: A backer plate must be used to protect the exterior roof sheet metal panel from deformation and evenly disburse any pressure placed on the exterior roof panel. Failure to do so will result in damage to the outer roof panel, as the raised center of the reinforcement will contact the outer panel creating a dimple or dent from focused pressure at the point of contact. 1 – Backer Plate (scrap metal shown) 2 – Left and Right side (sunroof reinforcement to be modified) 3 – Blunt Tool (Hammer handle shown) Fig. 7 Verify Modification Page 8 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Step 8 Using an index card or folder stock, create a verification gage (4) that will ensure the proper clearance is achieved as a result of modifying the sunroof reinforcement. The gage should measure 13.5mm down from the outer roof panel and 30mm inward from the outer edge of the sunroof reinforcement. Move the verification gage back and forth along this area to ensure proper clearance is achieved (Fig. 8). Note: Repeat the modification procedure for the opposite side of the vehicle or on existing side until desired clearance is achieved. 4 – Verification Gage (desired clearance shown) Fig. 8 Fig. 8 Before and After Page 9 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Step 9 Reinstall the sunroof module. Refer to the detailed procedures available in ElsaWeb: Body > Body exterior > 60 – Sunroof > Removal and installation Step 10 If the glass panel is scratched please replace the sunroof glass panel (7B0.877.071). Refer to the detailed procedures available in ElsaWeb: Body > Body exterior > 60 – Sunroof > Removal and installation Note: Adjust sunroof glass to fit flush with the roof line. (Refer to ElsaWeb: Body - Body/Exterior - 60 - Sunroof – Removal and installation – Sunroof – Sunroof Glass Adjustments). Page 10 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty All Routan pre and post road test and StarMOBILE time units are included in the labor operation. Therefore, no road test time units will appear in the designated area within the warranty table. To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Routan 2012 All All All All SAGA Coding Claim Type: Use applicable Claim Type 1) Damage HST Damage Location (Depends on Service No.) CWM2033728 Use applicable when indicated in ElsaWeb (L/R) Service Number: Code 6040 0017 Parts Manufacturer Routan 3) Labor Operation : USM 60400199 = 30 TU Inspect Sunroof Glass Clearance Only OR 3) Labor Operation : 60404199 = 290 TU Inspect and Repair Sunroof Support Flange OR 3) Labor Operation : 60405599 = 320 TU Inspect and Repair Sunroof Support Flange and Replace Sunroof Glass Causal Part: Select Labor 6040**** Diagnostic Time 4) Page 11 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin GFF Time expenditure 01500000 = 00 TU max. NO Road Test 01210002 = 00 TU NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2033728” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policy Procedures Manual. Required Parts and Tools Parts Description Part No: Quantity per repair Glass, Sunroof 7B0877071 1 Tape, Flock/Felt 7B0867910 4 Tool Description Tool No: Press, Ball Joint C-4150A (Routan Tool Package) Press, Ball Joint (Alternative) T10187 Special Tool Feeler Gage (2mm) NN 30mm Socket or Equivalent NN Lock Out Tool/“Slim Jim“ or equivalent NN Backing Plate or Equivalent (Approximate Dimension = Length-150mm x Width50mmxDepth/Thickness-2mm) NN Page 12 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 13 of 13 © 2013 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.