2070544/2

Technical product information
Topic
Market
area
Left and right hand rear seat (2nd row) - Does not slide/adjust forwards or rearwards
Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley
rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06
Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America
(6E05)
Bentley
Brand
Transaction
2070544/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
whole vehicle -> assemblies -> seat assembly, 2nd row
noise, vibration -> creak
body fixtures and fittings -> seats, benchseat, armrests, 2nd row functionality
Vehicle data
Extended Wheel Base - 5 seat specification only
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
ZV1* 2023 E
*
*
*
Equipment combinations
PR numbers
with 3NQ
Documents
Document name
master.xml
INTERNAL
Technical product information
Left and right hand rear seat (2nd row) - Does not slide/adjust forwards or rearwards
Customer statement / workshop findings
Customer statement
The left and right hand seat frames are locked in one position and cannot be adjusted/moved forwards or rearwards
Workshop findings
There are track stoppers fitted at the front of the left and right hand side seat frame at the locations shown in Figure1
Each track stopper is secured in place with (x1) fixing
Figure 1
Figure 2 shows a close up photograph of the left hand track stopper and fixing
Figure 2
Figure 3 shows a close up photograph of the right hand track stopper and fixing
INTERNAL
Transaction No.: 2070544/2
Figure 3
Technical background
The left and right hand seat frame on Bentayga Extended Wheel Base models (5 seat specification) should not be able to be adjusted/moved
forwards or rearwards, the track stoppers are fitted to prevent movement of the left and right hand seat bases
CAUTION
VERY IMPORTANT: DO NOT REMOVE THE LEFT AND RIGHT HAND TRACK STOPPERS/FIXINGS UNDER ANY CIRCUMSTANCES
NOTICE
Should one or both track stoppers be missing please raise a Technical DISS query and await feedback before conducting any further work
Production change
Not applicable
Measure
Please refer to the Technical background section
INTERNAL