871405
Service Bulletin Details
Public Details for: 871405
Air conditioning blows warm, compressor-condenser refrigerant hose
- 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2014
2014 VOLKSWAGEN TIGUAN |
Models from 2013
2013 VOLKSWAGEN TIGUAN |
Models from 2012
2012 VOLKSWAGEN TIGUAN |
Models from 2011
2011 VOLKSWAGEN TIGUAN |
Models from 2010
2010 VOLKSWAGEN TIGUAN |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Tiguan 2010-2013 All All All All AX_EW000001 AX_EW057666 Tiguan 2014 All All AX_EW500001 AX_EW554593 Condition 87 14 05 June 19, 2014 2037095 Supersedes Technical Bulletin V871404 dated June 19, 2014 to revise production solution text for new coolant hose. Air Conditioning Blows Warm, Compressor-Condenser Refrigerant Hose Technical Background The air conditioning refrigerant hose may come in contact with compressor pulley due to engine vibration. In the air conditioning control unit the following entry is logged: • B10ABF0 - refrigerant pressure - under lower limit Note Inspect refrigerant hose between condenser and compressor. If hose is not damaged or out of its retainer this technical bulletin does not apply. Further diagnosis is required. Page 1 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Production Solution New refrigerant hose, upper coolant hose and double clip. • WVGAV3AX3EW057666 (12 November 2013) th • WVGCE2AX7EW554593 (2 December 2013) nd New refrigerant compressor/condenser hose 5N0 820 721H. New coolant hose 5N0121051M with new double hose retainer. Note New coolant hose comes with new retainer 5N0 121 093L. Page 2 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Service Repair Procedure • Evacuate the AC system. See repair group 87 Heating, Ventilation, and Air Conditioning in Elsa. • Disconnect the compressor/condenser refrigerant hose from the condenser. • Disconnect the compressor condenser refrigerant hose from the compressor and remove it from the vehicle. • Support and lift the vehicle to remove noise dampener plate. • Remove the radiator hose from the thermostat housing to drain the coolant (Figure 1). Note Disconnect only the clamp off the existing coolant temperature sensor housing. The housing pipe attached to the engine can stay connected. Figure 1 • Locate the after run coolant pump and turn the clamp ½ a turn from its original location away from the compressor/condenser hose. Note The picture shown in Figure 2 shows the refrigerant hose installed to capture the potential contact area. Figure 2 Page 3 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Tip: New location of the after run coolant pump hose clamp (Figure 3). Figure 3 • Lower the vehicle and remove the radiator hose (and the original double hose retainer if equipped) from the radiator and remove it from the vehicle (Figure 4). Figure 4 Page 4 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin • Remove the original plastic radiator hose retainer from the radiator and discard it. (Figure 5). Figure 5 • Install the upper portion of new coolant hose 5N0 121 051M to the radiator and press the barbed end of the new retainer clip into the hole in place of the old retainer (Figure 6). Figure 6 Page 5 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin • Install new refrigerant hose 5N0820721H according to the repair manual. • Secure the compressor bolt to 22Nm and condenser bolt to 12Nm (Figure 7). Figure 7 • Secure retainer on the new refrigerant hose as shown in Figure 8. Figure 8 Page 6 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin • Raise vehicle and attach the thermostat end of the coolant hose and secure the clamp. Refill the engine coolant (Figure 9). Figure 9 • Recharge AC system according the specification label on the front core support. See repair group 87 Heating, Ventilation, and Air Conditioning in Elsa. • Check the ribbed serpentine belt for damage. If necessary replace the ribbed serpentine belt according to the repair manual. Page 7 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Tiguan 2010-2013 All All All All AX_EW000001 AX_EW057666 Tiguan 2014 All All AX_EW500001 AX_EW554593 SAGA Coding Claim Type: Use applicable Claim Type HST Damage Location (Depends on Service No.) --- Use applicable when indicated in Elsa (L/R) Damage Service Number: Code 8743 0010 Parts Manufacturer Labor Operation 3) : Model Names Coolant Drain and Fill 1) PU3 2) 19381700 = 50 TU 3) : Labor Operation Remove and Install Compressor/Condenser Pipe. 87431950 = 50 TU Includes: Check ribbed serpentine belt. 3) : Labor Operation Remove and Install Upper 19621999 = 20 TU Coolant Hose (additional time provided to replace coolant hose at time of A/C compressor/condenser line replacement). Labor Operation 3) : Drain and refill refrigerant. Causal Part: AC Compressor/Condenser Line 87031700 = 50 TU 5N0820721H Diagnostic Time 4) Page 8 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin GFF Time expenditure 01500000 = 30 TU max. Road Test 01210002 = 00 TU YES NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2037095” in comment section of Warranty Claim. 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. Required Parts and Tools Description Part No: Quantity AC Compressor/Condenser Refrigerant Line 5N0820721H 1 Coolant Hose 5N0121051M 1 No Special Tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 9 of 9 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.