911308

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Routan
2012
All
All
All
All
Condition
91 13 08 March 14, 2013 2033283
Radio Anti-Theft Codes
Technical Background
Starting in model year 2012 radios will come equipped with an anti-theft feature. Once a radio is installed in a
vehicle, it learns the vehicle’s VIN and cannot be used in another vehicle unless an anti-theft code is applied.
Production Solution
Change MY2012.
Service
PROCEDURE TO OBTAIN ANTI-THEFT CODE:
1.
Refer to DealerCONNECT> Service> Repair Box> Radio Anti-Theft Code.
2.
On the Anti-Theft/Radio Code Search screen, insert radio serial number.
3.
Insert 17 digit VIN.
4.
Insert part number.
5.
Select reason.
6.
Click on Submit.
7.
The 4-digit anti-theft code will be provided.
RADIO ANTI-THEFT CODE PROCEDURE:
1.
Ignition in the run position.
2.
Press the ON/VOL control.
3.
The word “CODE” or “Please enter Anti-Theft Code” will appear on the display.
4.
Enter the 4-digit code by pressing the corresponding preset buttons in sequence.
Page 1 of 2
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Note:
If three successive attempts are made to enter an invalid anti-theft code the radio will enter a ‘WAIT’ state. While
in this state the radio display will read ‘WAIT’. To exit the ‘WAIT’ state the radio must remain powered with the
ignition in the run position for 30 continuous minutes (the vehicle may be driven during this time). After exiting the
‘WAIT’ state the radio will again display ‘CODE’ and a valid anti-theft code may be entered.
Warranty
Information Only.
Required Parts and Tools
No required parts needed.
No required tools needed.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 2 of 2
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.