B611320
Service Bulletin Details
Public Details for: B611320
In the event of an accident, the two-battery dual storage system (dss) is disconnected from the electrical system via an internal relay.
Models from 2020
2020 BMW 330I |
2020 BMW 740I |
2020 BMW 745E |
2020 BMW 750LI |
2020 BMW B7 ALPINA |
2020 BMW M340I |
2020 BMW M760I |
2020 BMW X5 |
2020 BMW X6 |
2020 BMW X7 |
2020 BMW Z4 |
Models from 2019
2019 BMW 330I |
2019 BMW 740E |
2019 BMW 740I |
2019 BMW 750I |
2019 BMW 750LI |
2019 BMW B7 ALPINA |
2019 BMW M760I |
2019 BMW X5 |
2019 BMW X7 |
2019 BMW Z4 |
6/29/23, 3:19 PM 61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY SIB 61 13 20 SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY 2023-06-22 This Service Information Bulletin (Revision 3) replaces SI B61 13 20 dated January 2021. What’s New: Parts information section’s part numbers and return information updated Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop. ☒ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series G05 G06 G07 G12 G20 G29 Model Description X5 Sports Activity Vehicle X6 Sports Activity Vehicle X7 Sports Activity Vehicle 7 Series Sedan 3 Series Sedan Z4 Roadster Production Date April 10th, 2019 to August 20th, 2019 SITUATION In the event of an accident, the two-battery Dual Storage System (DSS) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as “Open” when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT. CAUSE Failure of the DSS internal relay. CORRECTION Check the DSS with ISTA 4.20.x (released October 25th 2019) or higher. Only replace the battery if it is stated to do so by the test plan. Note: The battery replacement rate is estimated at 1%. PROCEDURE 1. Connect a battery charger to the vehicle. 2. Perform a vehicle test using ISTA 4.20.x or higher. 3. Perform the following test plan “ETS test of lithium-ion storage”. The test plan will activate the relay 100 times and then display the results. 4. The test plan can be accessed via the following path: Copyright ©2023 BMW of North America, Inc. about:blank 1/5 6/29/23, 3:19 PM 61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY Vehicle management / Service functions / Body / Voltage supply / Dual storage system ETS check 5. The results of the test plan will either state “ETS functional, test concluded successfully” which means the battery is good and no further action is needed, or the “ETS functional, test failed” which means the battery needs to be replaced. 6. If the results of the test plan state the test failed and the battery needs to be replaced, replace the DSS as per repair instructions 61 21 004. 7. Register the replacement DSS with ISTA. Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing diagnosis. PARTS INFORMATION Only use and invoice the part numbers below that apply when applicable. Performing a part number look-up in ETK (EPC) by VIN or model in place of using/invoicing the applicable part number below may result with the wrong part number being invoiced and installed, this could delay the payment of claim. Part Number 61 21 5A46EA1 Or: 61 21 5A4AF23 Description 12-V lithium dual storage battery Quantity 1 12-V lithium dual storage battery 1 Additionally, other small parts that are not specified above, such as one-time use screws, nuts and seals, which must be replaced according to the ISTA repair instructions/ETK, must be selected from the Electronic Parts Catalog according to the respective vehicle type and invoiced under the special defect code. Important: The removed dual storage battery must not be returned to the WPRC. Follow Aftersales Bulletin C-2-0407-0602 and return the battery with the packaging of the new part. CLAIM INFORMATION Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package information below and when necessary the part number listed above that applies: Defect Code: 0061380500 G0x G1x G2x Checking and if required, replacing dual storage Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop. Work Pkg Labor Operation Description (Plus work) Labor Allowance #1 00 69 567 Checking 12V dual storage system (Auxiliary battery) (No replacement is necessary) 6 FRU Checking and replacing 12V dual storage system (Auxiliary battery) (Including battery change registration) 9 FRU (G20); 14 FRU (G22); 15 FRU (G07); 17 FRU (G05, G06); 18 FRU (G29); 19 FRU (G11, G12) Or: #2 00 69 583 And, for the: Copyright ©2023 BMW of North America, Inc. about:blank 2/5 6/29/23, 3:19 PM 61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY G20 (3 Series Sedan) Labor Operation Description (Associated work) Labor Allowance 00 69 584 Additional work for vehicles with the strut brace 8 FRU Or: The vehicle arrives at your center and this Service Action shows open (No other Main work will be performed/claimed during this workshop visit) Work Pkg Labor Operation Description (Main work) Labor Allowance #3 00 69 063 Checking 12V dual storage system (Auxiliary battery) (No replacement is necessary) 8 FRU Checking and replacing 12V dual storage system (Auxiliary battery) (Including battery change registration) 11 FRU (G20); 16 FRU (G22); 17 FRU (G07); 18 FRU (G05, G06); 20 FRU (G11, G12, G29) Or: #4 00 69 079 And, for the: G20 (3 Series Sedan) Labor Operation Description (Associated work) Labor Allowance 00 69 584 Additional work for vehicles with the strut brace 8 FRU Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B61 13 19 WP 1), unless otherwise required by State law. And, as applicable: Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) This Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Defect Code noted above as follows: Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information. FEEDBACK REGARDING THIS BULLETIN Technical Feedback Warranty Feedback about:blank To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket Copyright to the Warranty Department, or use the chat Inc. available in the ©2023 BMW of North America, 3/5 6/29/23, 3:19 PM Parts Feedback 61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY Warranty Documentation Portal To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Copyright ©2023 BMW of North America, Inc. about:blank 4/5 6/29/23, 3:19 PM 61 13 20_SERVICE ACTION: CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY Copyright ©2023 BMW of North America, Inc. about:blank 5/5