A8723462071040_1

Technical Service Bulletin
87 MIL on, P0EE200: A/C Refrigerant Distribution Valve "B" Stuck/Open” stored in C5 - Thermal
management
87 23 46 2071040/1 July 28, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A7 e quattro
2021 – 2023
All
Not Applicable
Condition
Customer states:
The Check Engine Light (MIL) is on.
Workshop findings:
The following DTC is stored in the Thermal Management Control Unit, J1024 (address word 00C5):
• DTC P0EE200: A/C Refrigerant Distribution Valve "B" Stuck/Open.
Technical Background
The software for the Thermal Management control unit, J1024 (address word 00C5) needs to be updated.
Production Solution
New software in the Thermal Management control unit, J1024 (address word 00C5) addressed the condition.
Service
Applies to vehicles with high-voltage components:
To prevent charging of the high-voltage battery during the software update, the high-voltage cable is to be
removed BEFORE entry of the SVM code on vehicles with high-voltage components.
Charging the high-voltage battery during a software update can damage the high-voltage components.
SVM Update Instructions
Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication
© 2023 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A)
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the J1024 (address word 00C5) using the SVM action code as listed in the table below, if necessary:
Model
Old Target Data
Old Target Data
Container Number Container
Version
A7 PHEV
4K8909476J/K/L
0023, 0025, 0026
New Target Data
Container Number
New Target Data
SVM Code
Container Version Input
(or higher)
(or higher)
4K8909476V*
0001
C5A004
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
8711
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
70 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2071040/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2071040) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
© 2023 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.