A23-027
Service Bulletin Details
Public Details for: A23-027
Service bulletin - under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting park and pushing t
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -
Models from 2023
2023 HONDA ODYSSEY |
Models from 2022
2022 HONDA ODYSSEY |
Models from 2021
2021 HONDA ODYSSEY |
Models from 2020
2020 HONDA ODYSSEY |
Models from 2019
2019 HONDA ODYSSEY |
Models from 2018
2018 HONDA ODYSSEY |
Service Bulletin 23-027 July 26, 2023 Version 1 After Idle Stop Engages, Vehicle Does Not Auto Restart AFFECTED VEHICLES Year Model Trim VIN Range 2018–19 Odyssey Elite, Touring ALL 2020–22 Odyssey ALL ALL 2023 Odyssey ALL 5FNRL6...PB00001 thru 5FNRL6...PB027460 SYMPTOM Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button. POSSIBLE CAUSE The engine may exhibit higher resistance at a certain TDC position than the applied starter torque due to a battery reaching the end of it’s useful life. CORRECTIVE ACTION Update the PGM-FI software. NOTE: The software update will decrease the idle stop operating range. As a result, the customer may notice reduced idle stop engagement when their vehicle’s battery is approaching the end of its useful life. WARRANTY CLAIM INFORMATION The normal warranty applies. Operation Number Description Flat Rate Time Defect Code Symptom Code Template ID Failed Part Number 1255D8 Update the PGM-FI software. 0.2 hr 03214 03217 A23027A 37805-5MR-C12 CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. © 2023 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 3 SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the diagnostic and reprogramming software are not covered under warranty. Before beginning the repair, make sure all diagnostic and reprogramming software are updated as listed. i-HDS Software Version 1.008.020 or later HDS Software Version 3.105.009 or later Honda ECU Reprogramming 3.6.0.0 J2534 rewrite Version 1.00.0034 J2534 Rewrite Database Update 20230414_2492 Update only the systems and software listed in this service bulletin. Do not use the MongoosePRO VCI for this service bulletin as it is not an American Honda-approved device. For more information about updating vehicle systems, refer to service bulletin 22-100, Updating Control Units/Modules with the Honda ECU Reprogramming Application. Year/Model Vehicle System Program ID (or later) 2018 Odyssey (Elite, Touring) PGM-FI 37805-5MR-3250 2019 Odyssey (Elite, Touring) PGM-FI 37805-5MR-4170 2020 Odyssey (LX) PGM-FI 37850-5MR-4190 2020 Odyssey (EX, EX-L, Elite, Touring) PGM-FI 37850-5MR-4180 2021 Odyssey ALL PGM-FI 37805-5MR-C750 2022 Odyssey ALL PGM-FI 37805-5MR-C930 2023 Odyssey ALL PGM-FI 37805-5MR-C120 Page 2 of 3 REPAIR PROCEDURE NOTICE • Make sure the 12-volt battery is fully charged before starting an update. • Connect a fully charged jumper battery pack, the Midtronics GR8-110P AST in Power Supply Mode or the Midtronics DCA-8000 Dynamic Diagnostic Charging System in Reflash Mode directly to the vehicle’s 12-volt battery. Leave it connected during the entire procedure to maintain a steady voltage. • If the vehicle’s 12-volt battery drops below 10-volts during the update, the programming status bar may not present accurately, or the Honda ECU Reprogramming application may display an error message. • Control module failure caused by the improper completion of a software update (early key cycle, low battery voltage, disconnected DLC cable, etc.) is not covered by warranty. • If an error occurs during the update or the i-HDS freezes, do not disconnect the battery or turn the ignition to OFF. Reboot the i-HDS, and start over. • To prevent control unit damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power windows, door locks, etc.) during the update. • Warranty reimbursement for technician labor is not allowed for routine checking/installation of any available software update. 1. Update the PGM-FI software, see service bulletin 22-100, Updating Control Units/Modules with the Honda ECU Reprogramming Application. 2. Do an ALL DTC CHECK and clear any codes that may have set during the update. END Page 3 of 3