09-015-23a
Service Bulletin Details
Public Details for: 09-015-23a
Some customers may notice an abnormal noise (i.E. Whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matte
Models from 2023
2023 MAZDA CX-5 |
2023 MAZDA MX-30 |
Models from 2022
2022 MAZDA CX-30 |
2022 MAZDA CX-5 |
2022 MAZDA MX-30 |
Models from 2021
2021 MAZDA CX-30 |
Models from 2020
2020 MAZDA CX-30 |
BULLETIN NOTES This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. Previous TSBs: Date(s) Issued: 09-015/23 02/24/23 APPLICABLE MODEL(S)/VINS 2020-2022 CX-30 (Mexico built) vehicles produced before Mar. 3, 2022 2022 MX-30 vehicles with VINs lower than JM1 DR**** ** 100445 (Produced before Sept. 24, 2021) 2022-2023 CX-5 vehicles produced before Jul., 2022 DESCRIPTION Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified. NOTE: It is normal for some noise to occur within the first few seconds after starting the engine, when the front combination lights perform a self check (sweep). REPAIR PROCEDURE 1. Verify the customer complaint. 2. Replace the front combination light(s) with modified parts according to the instructions on MGSS online: • CX-30: (FRONT COMBINATION LIGHT REMOVAL/INSTALLATION) • MX-30: (FRONT COMBINATION LIGHT REMOVAL/INSTALLATION) • CX-5: (FRONT COMBINATION LIGHT REMOVAL/INSTALLATION) 3. Verify the repair. Page 1 of 6 07/26/2023 11:07 AM tlawrenc PARTS INFORMATION CX-30: Parts Number Description Qty. DLLM-51-040 LAMP-HEAD.LH 1 DLLM-51-030 LAMP-HEAD.RH 1 DGJ1-51-040B LAMP-HEAD.LH 1 DGJ1-51-030B LAMP-HEAD.RH 1 DGH9-51-040A LAMP-HEAD.LH 1 DGH9-51-030A LAMP-HEAD.RH 1 Parts Number Description Qty. DN4G-51-040A LAMP-HEAD.LH 1 DN4G-51-030A LAMP-HEAD.RH 1 DN4E-51-040 LAMP-HEAD.LH 1 DN4E-51-030 LAMP-HEAD.RH 1 Parts Number Description Qty. KPF1-51-041A LAMP-HEAD.LH 1 KPF1-51-031A LAMP-HEAD.RH 1 KPF3-51-041A LAMP-HEAD.LH 1 KPF3-51-031A LAMP-HEAD.RH 1 Notes North America, Mexico built MX-30: Notes North America, Mexico built CX-5: Notes North America NOTE: • Refer to the GEPC to select the applicable part number. • The part numbers have not been changed. • All units in stock are modified parts. Page 2 of 6 07/26/2023 11:07 AM tlawrenc WARRANTY INFORMATION NOTE: • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. • This repair will be covered under Mazda’s New Vehicle Limited Warranty term. • Additional diagnostic time cannot be claimed for this repair. Warranty Type A Symptom Code 82 Damage Code 9G ****-51-030* or ****-51-040* (CX-30 / MX-30) ****-51-031* or ****-51-041* (CX-5) Part Number Main Cause Quantity 1 Operation Number / Labor Hours: Refer to the table below NOTE: If necessary, claim opposite side head lamp as a related part. CX-30: VARIATION 1 VARIATION 2 VARIATION 3 Both sides 360°view monitor With 360° view system screen display monitor verification and system 360°view monitor system aiming One side VARIATION 4 VARIATION 5 LABOR OPERATION NUMBER LABOR TIME With front cross traffic alert (FCTA) system --- XXW9HBRX 1.2 XXW9HBRX 1.2 Without front With mazda radar cross traffic alert cruise control (FCTA) system (MRCC) system Without front cross traffic alert (FCTA) system Without mazda radar cruise control (MRCC) system XXW9HDRX 1.0 With front cross traffic alert (FCTA) system --- XXW9HHRX 1.0 Without front With mazda radar cross traffic alert cruise control (FCTA) system (MRCC) system XXW9HHRX 1.0 Without front cross traffic alert XXW9HJRX 0.9 Without mazda radar cruise Page 3 of 6 07/26/2023 11:07 AM tlawrenc (FCTA) system 360°view monitor system screen display verification only Both sides With front cross traffic alert (FCTA) system control (MRCC) system --- Without front With mazda radar cross traffic alert cruise control (FCTA) system (MRCC) system Both sides With 360° view 360°view monitor monitor system screen display system verification only One side Both sides Without 360°view monitor system One side XXW9HCRX 1.1 XXW9HCRX 1.1 Without front cross traffic alert (FCTA) system Without mazda radar cruise control (MRCC) system XXW9HERX 0.9 With front cross traffic alert (FCTA) system --- XXW9HHRX 1.0 XXW9HJRX 0.9 Without front With mazda radar cross traffic alert cruise control (FCTA) system (MRCC) system Without front cross traffic alert (FCTA) system Without mazda radar cruise control (MRCC) system XXW9HKRX 0.8 With front cross traffic alert (FCTA) system --- XXW9HCRX 1.1 XXW9HCRX 1.1 Without front With mazda radar cross traffic alert cruise control (FCTA) system (MRCC) system Without front cross traffic alert (FCTA) system Without mazda radar cruise control (MRCC) system XXW9HFRX 0.8 With front cross traffic alert (FCTA) system --- XXW9HJRX 0.9 XXW9HJRX 0.9 XXW9HLRX 0.7 Without front With mazda radar cross traffic alert cruise control (FCTA) system (MRCC) system Without front cross traffic alert (FCTA) system Without mazda radar cruise control (MRCC) system Page 4 of 6 07/26/2023 11:07 AM tlawrenc MX-30: VARIATION 1 Both sides VARIATION 3 VARIATION 4 LABOR OPERATION NUMBER LABOR HOURS 360°view monitor system screen display verification and 360°view monitor system aiming --- XXW9HBRX 1.2 360°view monitor system screen display verification only With front cross traffic alert (FCTA) system XXW9HBRX 1.2 360°view monitor system screen display verification only Without front cross traffic alert (FCTA) system XXW9HCRX 1.1 --- --- XXW9HCRX 1.1 360°view monitor system screen display verification and 360°view monitor system aiming --- XXW9HHRX 1.0 360°view monitor system screen display verification only With front cross traffic alert (FCTA) system XXW9HHRX 1.0 360°view monitor system screen display verification only Without front cross traffic alert (FCTA) system XXW9HJRX 0.9 --- --- XXW9HJRX 0.9 VARIATION 2 With 360°view monitor system Without 360°view monitor system With 360°view monitor system One side Without 360°view monitor system CX-5: 360° view monitor system 360° view monitor system screen display verification 360° view monitor system aiming Side(s) Labor Operation Number Labor Hours --- --- --- One XXW9HMRX 0.6 --- --- --- One XXW9HLRX 0.7 --- --- --- Both XXW9HFRX 0.7 --- --- --- Both XXW9HERX 0.8 X X --- One XXW9HNRX 0.7 X X --- One XXW9HKRX 0.8 Page 5 of 6 07/26/2023 11:07 AM tlawrenc X X --- Both XXW9HDRX 0.9 X X X One XXW9HPRX 0.8 X X X One XXW9HJRX 0.9 X X X Both XXW9HCRX 1.0 X: Available ---: Not available Page 6 of 6 07/26/2023 11:07 AM tlawrenc