Action45D8

VOLKSWAGEN DEALERSHIP COMMUNICATION
Date:
December 18, 2014
To:
Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Subject: Upcoming Service Action 45D8
Front Assist Software
2015 MY Jetta
IMPORTANT NOTICE TO DEALERS - FOR IMMEDIATE DISTRIBUTION
Upcoming Service Action 45D8
We would like to inform you of an upcoming service action. Please refer to the attached Campaign
Data Sheet for additional information.
If you have any questions or require additional assistance, please contact Warranty. As always, any
press inquiries should be directed to Volkswagen Public Relations.
Volkswagen Customer Protection
Attachment: Campaign Data Sheet (1)
45D8/F4
CAMPAIGN DATA SHEET
CAMPAIGN TYPE
SAGA CODE
MARKET(S)
AFFECTED VEHICLES
TOPIC
PROBLEM DESCRIPTION
CORRECTIVE ACTION
CUSTOMER NOTIFICATION DATE
VEHICLE COUNT
Service Action
45D8
United States and Canada
2015 MY Jetta
Front Assist Software
In some vehicles, the Front Assist distance and advance warning indicators do
not function as intended.
Update Distance Regulation Control Module Software
In January 2015
ELSA VISIBILITY DATE
On or about December 19, 2014
VIM VISIBILITY DATE
On or about December 19, 2014
TOTAL AFFECTED
USA: Approximately 241
CANADA: Approximately 1,435
DEALER INVENTORY
USA: Approximately 175
CANADA: Approximately 1,065
CPO INVENTORY
APPROXIMATE REPAIR TIME
SPECIAL TOOLS NEEDED?
PARTS REQUIRED
INITIAL PARTS ALLOCATION DATE
TECHNICIAN TRAINING REQUIRED?
EXPIRATION DATE
NONE
Up to 40 TU
SEE WORK PROCEDURE INSTRUCTIONS
NONE
NONE – Software update only
SEE WORK PROCEDURE INSTRUCTIONS
December 31, 2016
IMPORTANT! To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel
who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc. See the campaign circular on Elsa for the
most current repair information. Refer to the campaign circular for complete repair and claiming instructions.