B160423
Service Bulletin Details
Public Details for: B160423
Bmw ag has issued a delivery stop (effective july 12, 2023) on certain model year 2023 - 2024 bmw vehicles that were produced between july 21, 2022, and july 11, 2023. A software logic error in the diagnostic module for tank leaks (dmtl) co
- 2023 -
Models from 2023
2023 BMW X5 |
2023 BMW XM |
7/31/23, 10:50 AM 16 04 23_DELIVERY STOP: DIAGNOSTIC MODULE FOR TANK LEAKS SIB 16 04 23 DELIVERY STOP: DIAGNOSTIC MODULE FOR TANK LEAKS 2023-07-27 This Service Information Bulletin (Revision 1) replaces SI B16 04 23 dated July 2023. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop if the campaigns have a status of remedy available. Otherwise, please release the vehicle. What’s New: Affected Vehicles updated Cause, Correction, Procedure, Claim Info sections added ☐ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series G05 G09 G70 Model Description X5 Sports Activity Vehicle BMW XM Sports Activity Vehicle 750e xDrive Sedan Production Date February 23, 2023 – July 11, 2023 July 21, 2022 – June 19, 2023 June 21, 2023 – July 10, 2023 AFFECTED VEHICLES Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS. For centers that qualify, this recall repair is eligible to be performed via Mobile Assistance. SITUATION BMW AG has issued a Delivery Stop (effective July 12, 2023) on certain Model Year 2023 - 2024 BMW vehicles that were produced between July 21, 2022, and July 11, 2023. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. CAUSE A software logic error in the diagnostic module for tank leaks (DMTL) could cause the Service Engine Soon light (MIL) to not turn on when there is an electrical fault with pump or diverter valve for the DMTL even after several driving cycles with the fault/s being currently present. CORRECTION Update the vehicle software using ISTA 4.42.3x or higher (released late July 2023). PROCEDURE Determine what is the vehicle’s current I-level by either using AIR or the Key reader/AWP application, and as applicable: Program the vehicle using ISTA 4.42.3x or higher (released July 2023). Copyright ©2023 BMW of North America, Inc. about:blank 1/4 7/31/23, 10:50 AM 16 04 23_DELIVERY STOP: DIAGNOSTIC MODULE FOR TANK LEAKS Model G70 (7 Series) G05 (X5 Sports Activity Vehicle) G09 (BMW XM) Target Integration level G070-23-07-533 or higher S18A-23-07-533 or higher S18A-23-07-533 or higher Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software. Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing programming. For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation / Diagnostics and Programming / Programming Documentation. CLAIM INFORMATION Important Note: The Campaign Repair Code and the Special Labor Operation Codes listed below will be available in the system shortly. Vehicle Programming and Encoding During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time. Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher. Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing the work package information below that applies. Repair Code: 0016810200 --- Below are the special flat rate labor operation code choices for this action. Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop Work Pkg Labor Operation Description (Plus work) Labor Allowance #1 00 74 924 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528) 8 FRU 00 74 925 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU Or: #2 Or: The vehicle arrives at your center and this Service Action shows open (No other Main work will be performed or claimed during this workshop visit) Copyright ©2023 BMW of North America, Inc. about:blank 2/4 7/31/23, 10:50 AM 16 04 23_DELIVERY STOP: DIAGNOSTIC MODULE FOR TANK LEAKS Work Pkg Labor Operation Description (Main work) Labor Allowance #3 00 74 279 Programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528) 00 74 280 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this 1 FRU workshop visit (vehicle is already at the specified Target integration level or higher, no repair is necessary) 9 FRU (G70); 10 FRU (G05/G09) Or: #4 Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Claim Repair Comments Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B16 04 23 WP 1), unless otherwise required by State law. Programming and Encoding – Additional Work (RO and Claim Comments Required) This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level. If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Repair Code in this bulletin with the labor operations that apply. Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments. For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Repair Code and labor operation codes (including the diagnosis*) that applies. *Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law. FEEDBACK REGARDING THIS BULLETIN Technical Feedback Warranty Feedback Parts Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Copyright ©2023 BMW of North America, Inc. about:blank 3/4 7/31/23, 10:50 AM 16 04 23_DELIVERY STOP: DIAGNOSTIC MODULE FOR TANK LEAKS Copyright ©2023 BMW of North America, Inc. about:blank 4/4