T-SB-0047-23
Service Bulletin Details
Public Details for: T-SB-0047-23
Tsb: some 2021 ? 2023 model mirai vehicles may exhibit a creaking or clicking type noise from the rear suspension member. This condition may occur when braking or when driving over speed bumps and uneven surfaces.
Models from 2023
2023 TOYOTA MIRAI |
Models from 2022
2022 TOYOTA MIRAI |
Models from 2021
2021 TOYOTA MIRAI |
T-SB-0047-23 July 25, 2023 Creak or Click Type Noise From Rear Over Bumps or When Braking Service Category Suspension Section Rear Suspension Market USA Applicability YEAR(S) MODEL(S) 2021 - 2023 Mirai ADDITIONAL INFORMATION Introduction Some 2021 – 2023 model Mirai vehicles may exhibit a creaking or clicking type noise from the rear suspension member. This condition may occur when braking or when driving over speed bumps and uneven surfaces. Follow the Repair Procedure in this bulletin to address this condition. Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VIN shown below. MODEL PLANT DRIVETRAIN PRODUCTION CHANGE EFFECTIVE VIN Mirai Motomachi 2WD JTDAAAAA#PA009091 © 2023 Toyota Motor Sales, USA Page 1 of 9 T-SB-0047-23 July 25, 2023 Page 2 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 SU2301 R & R Rear Suspension Member Upper and Lower Stoppers 1.5 52274-#####* 52278-#####* 91 99 *Warranty claim MUST be submitted with the correct 10-digit OFP. Choose the correct OFP for the vehicle being repaired by searching for the parts in the Electronic Parts Catalog using the VIN filter. APPLICABLE WARRANTY This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin. Parts Information PART NUMBER PART NAME QTY 52278-62010 Stopper, Rear Suspension Member, Rear Lower 2 52274-50020 52274-62030 Stopper, Rear Suspension Member, Lower 2 52274-62010 52274-62040 Stopper, Rear Suspension Member, Lower 2 PREVIOUS NEW 52278-50030 © 2023 Toyota Motor Sales, USA T-SB-0047-23 July 25, 2023 Page 3 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY ChassisEAR™ (or Equivalent)* JSP06608 (JS Products) 1 01413-00072 (Medium) Insulated Glove Set, Rubber With Leather Protectors* 01413-00073 (Large) 2 01413-00074 (Extra Large) *Essential SST. CAUTION ALWAYS inspect the insulated gloves before use for cracks, ruptures, tears, pinholes, or damage. Do NOT wear if damaged. NOTE A mechanic’s stethoscope or similar tool may be used in place of ChassisEAR™. ChassisEAR™ may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. Additional SSTs may be ordered by calling 1-800-933-8335. REQUIRED TOOLS & MATERIAL QTY Engine Lifter or Transmission Jack 1 Torque Wrench 1 Repair Procedure 1. Confirm the condition exists. A. Test-drive the vehicle over a speed bump or uneven surface. B. Is there a creaking or clicking type noise from the rear of the vehicle? YES — Continue to step 2. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. © 2023 Toyota Motor Sales, USA T-SB-0047-23 July 25, 2023 Page 4 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Repair Procedure (continued) 2. Attach the ChassisEarTM (or equivalent), to the rear suspension member sub assembly front upper, front lower stoppers and rear lower stoppers. 3. Test-drive the vehicle over a speed bump or uneven surface. Is there a creaking or clicking type noise from the rear suspension member sub assembly upper and/or lower stopper(s)? HINT Applying soapy water to the suspected stopper may temporarily diminish the noise intensity and help identify the source of the noise. YES — Continue to step 4. NO — This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual. Figure 1. Rear Member Front Left-hand Side Figure 2. Rear Member Front Right-hand Side 1 1 2 2 1 Front Upper Stopper 1 Front Upper Stopper 2 Front Lower Stopper 2 Front Lower Stopper © 2023 Toyota Motor Sales, USA T-SB-0047-23 July 25, 2023 Page 5 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Repair Procedure (continued) Figure 3. Rear Left Hand Lower Stopper Figure 4. Rear Right Hand Lower Stopper 1 1 1 1 Rear Lower Stopper Rear Lower Stopper 4. Disable the high voltage system and ensure there are 0 volts present at the inspection point BEFORE proceeding to the next steps. Refer to TIS, applicable model and model year Repair Manual: 2021 / 2022 / 2023 Mirai: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: Hybrid Battery System: Precaution” 5. Wearing insulated gloves, disconnect the motor cable. Refer to TIS, applicable model and model year Repair Manual: Figure 5. 2 1 1 NOTE ONLY perform steps 24 – 25. 2021 / 2022 / 2023 Mirai: Suspension – Rear Suspension – “Rear Suspension: Rear Suspension Member: Removal” NOTE 1 Bolts Cover the motor cable connector once it is disconnected. 2 Motor Cable © 2023 Toyota Motor Sales, USA T-SB-0047-23 July 25, 2023 Page 6 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Repair Procedure (continued) 6. Use an engine lifter or transmission jack to support the rear suspension member sub assembly. Figure 6. 1 1 1 1 1 Support Locations 7. Remove all four rear suspension member sub assembly bolts. 8. Lower the rear suspension member sub assembly until there is enough clearance to remove and replace the front upper stoppers. Figure 7. Remove the Upper Stopper 1 1 © 2023 Toyota Motor Sales, USA Front Upper Stopper T-SB-0047-23 July 25, 2023 Page 7 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Repair Procedure (continued) 9. Remove and replace ALL four lower stoppers, ensuring correct placement of stoppers. Figure 8. 1 1 2 2 1 Rear Lower Stoppers 2 Front Lower Stoppers 10. Refer to the stamped marking on the lower stoppers. RR is for the rear lower stopper, and U is for the front lower stopper, as shown below. Figure 9. Rear Lower Stopper Figure 10. Front Lower Stopper © 2023 Toyota Motor Sales, USA T-SB-0047-23 July 25, 2023 Page 8 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Repair Procedure (continued) 11. Raise the rear suspension member sub assembly until there is no clearance between the rear suspension member sub assembly and the vehicle body. 12. Install and torque all four rear suspension member sub assembly bolts. Torque: 135 N·m {1377 kgf·cm, 100 ft·lbf} 13. Wearing insulated gloves, reinstall the motor cable. Refer to TIS, applicable model and model year Repair Manual: NOTE ONLY perform steps 33 – 34. 2021 / 2022 / 2023 Mirai: Suspension – Rear Suspension – “Rear Suspension: Rear Suspension Member: Installation” 14. Wearing insulated gloves, connect the the FC converter power outlet cable. Refer to TIS, applicable model and model year Repair Manual: NOTE ONLY perform steps 13 and 23. 2021 / 2022 / 2023 Mirai: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: Inverter With Converter: Installation” 15. Wearing insulated gloves reinstall the service plug grip. Refer to TIS, applicable model and model year Repair Manual: 2021 / 2022 / 2023 Mirai: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: Service Plug Grip: Installation” © 2023 Toyota Motor Sales, USA T-SB-0047-23 July 25, 2023 Page 9 of 9 Creak or Click Type Noise From Rear Over Bumps or When Braking Repair Procedure (continued) 16. Confirm the condition no longer exists. A. Test-drive the vehicle over a speed bump or uneven surface. B. Is there a creaking or click type noise present during braking, or when driving over speed bumps and uneven surfaces? YES — Continue to step 17. NO — The repair is complete. 17. Support the rear suspension member assembly. 18. Loosen all four rear suspension member assembly bolts. 19. Slightly lower, then raise, the suspension member assembly. 20. Re-torque all four rear suspension member sub assembly bolts. Torque: 135 N·m {1377 kgf·cm, 100 ft·lbf} 21. Repeat step 16. © 2023 Toyota Motor Sales, USA