A9723992069999_2

Technical Service Bulletin
97 Vehicle does not start; warning in cluster "Engine/power unit start system: fault". DTC B114815 is
stored
97 23 99 2069999/2 August 25, 2023. Supersedes Technical Service Bulletin Group 97 number 23-93 dated April
17, 2023, for reasons listed below.
Model(s)
Year
A3, S3, and RS 3 2022 – 2024
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Service (Updated SVM table and content)
Revised Condition (Added DTCs)
Revised Warranty (Added SW update, removed part replacement)
1
04/17/2023
Initial publication
Customer states:
The vehicle does not start. The message “Engine start system: fault” or “Power unit start system: fault”
appears in the instrument cluster.
Workshop findings:
The following DTC is stored statically or intermittently in the onboard supply control, J519 (address word 0009):
• DTC B114815: Terminal 15 open circuit/short circuit to B+
• Various terminal 15 DTCs may also be stored.
Note: There may also be related terminal 15 implausible DTCs stored in various modules shown below:
Diagnostic address DTC
0003
U140500 Terminal 15, implausible signal
0015
B201C00 Supply voltage implausible signal
0023
C121E00 Terminal 15, implausible signal
0044
U112300 Data bus error value received
0069
U140500 Terminal 15, implausible signal
0075
U112300 Data bus error value received
© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Technical Background
Hardware conflict within the onboard supply control, J519 (address word 0009).
Production Solution
Not applicable.
Service
If the customer concern and DTC match as stated above, update onboard supply control unit J519 (address word
0009) using SVM code 09A059. Please reference the TSB number in the claim comments.
SVM Update Instructions
Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A)
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the onboard supply control unit J519 (diagnostic address 0009) using the SVM action code as listed in
the table below, if necessary:
Old module software
part number
5WA937086**
Old SW
Version
Old Target
Data
Container
Version
New Target Data
Container
Number
New
Software
Version
(or higher)
(or higher)
SVM Code
Input
0174
0175
0176
0177
Any
0180
*
0182
5WA937087**
0183
09A059
0174
0175
Any
0177
© 2023 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
0180
0182
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9710
Damage Code:
0039
Labor Operations:
Update software in onboard supply control unit 0151 0000
J519 (address word 0009)
Time stated on
the diagnostic
protocol (Max 100
TU)
Diagnostic Time:
GFF
0 TU
No allowance
(Included above)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2069999/2
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
VAS 6160/VAS 6150
VAS tester with the current version of ODIS (Windows 10)
Additional Information
All part and service references provided in this TSB (2069999) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.