SSM 51856

Service Bulletin Details

Public Details for: SSM 51856

Some 2023 escape vehicles equipped with a 12 inch instrument panel cluster (ipc) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (or clockwise) around the roundabout. This is incorrect and oppos


- 2023 -

Models from 2023
2023 FORD ESCAPE 
SSM 51856 2023 Escape – IPC With 12 Inch Display Only Navigation Graphics Display Showing Roundabout Direction As
Clockwise - Built On Or Before 10-Jul-2023
Some 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may
exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (or clockwise) around
the roundabout. This is incorrect and opposite to what is displayed in the center display screen.
The direction of travel should be to the right (or counter clockwise) around the roundabout. This
condition does not affect vehicle durability and no additional diagnosis or service is required for
this condition at this time. Inform customers that they can continue to drive the vehicle and
engineering is currently working on a solution for this condition that is expected in October 2023.
Replacement/reprogramming of the IPC will not resolve this condition. Monitor OASIS for
additional information and schedule service appointments for customers once the repair
becomes available.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.