23-BD-014G

BODY
23-BD-014G
AUGUST 2023
G80 (RG3)
PANORAMIC SUNROOF NOISE REPAIR
Description: This bulletin provides instructions on how to service the panoramic sunroof on certain
G80 (RG3) vehicles that experience creaking or rattling noises while driving on uneven roads.
Applicable Vehicles (Certain):
2021 – 2023MY G80 (RG3) vehicles produced from 07/25/2020 – 04/06/2023
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
Parts Information:
Panoramic
Sunroof Noise
81684Assembly Kit T1200FFF
– Type A
Panoramic
Sunroof Noise
81684Assembly Kit T1400FFF
– Type B
For vehicles produced
before 3/3/2021.
12 mm length 10 mm length
bolt
bolt
Teflon tape
Quantity included:
12mm length bolt – 8 EA
10mm length bolt – 8 EA
Teflon tape – 10 EA
For vehicles produced on
and after 3/3/2021.
15 mm length 10 mm length
bolt
bolt
Teflon tape
Quantity included:
15mm length bolt – 8 EA
10mm length bolt – 8 EA
Teflon tape – 10 EA
Warranty Information:
Roof Trim Removal and Panoramic
81684F01 Sunroof Assembly Kit Replacement 1.6 M/H 81684-T1200FFF
(Type A)
G80
Q55
ZZ7
(RG3)
Roof Trim and Panoramic Sunroof
81684F02 Mechanism Removal and Assembly 2.2 M/H 81684-T1400FFF
Kit Replacement (Type B)
NOTE 1: Normal warranty applies.
NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type.
NOTE 3: This TSB includes Repair validation photos. Op times including VIN, Mileage, and Repair
validation photos as outlined in the Digital Documentation Policy.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 5: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
TSB #: 23-BD-014G
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SUBJECT:
Service Procedure:
STUI
This TSB includes Repair validation photos. Refer to the latest Digital Documentation Policy for
requirements.
Assembly Kit – Type A (Vehicles produced before 3/3/2021)
1.
Disconnect the negative (–) battery terminal
(A).
Tightening Torque:
2.
lb-ft
6.5
lb-in
78
N.m
9
A
Lower the head lining (B) and place it over
the front seats.
Refer to the shop manual:
• Body (Interior and Exterior) >
Roof Trim > Roof Trim Assembly >
Repair procedures
NOTICE
It is not necessary to remove the head
lining from the vehicle. Be careful not to
damage or crease the head lining.
TSB #: 23-BD-014G
B
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SUBJECT:
3.
Remove the 8 lower bolts of the front roller
blind support bracket (C).
Front roller blind support bracket
Tightening Torque:
4.
lb-ft
5.9
lb-in
71
N.m
8
C
Attach the Teflon tape to the 4 bolt holes of
the front roller blind support bracket as
shown on the right.
Front roller blind support bracket
STUI
Using STUI, take a photo of the support
bracket with the Teflon tape attached
and the last 6 digits of the VIN and date
of repair on a piece of paper.
Upload the photo to STUI.
Example STUI photo
5.
Reinstall the front roller blind support
bracket.
i
12mm length bolts (4)
Information
Use the new bolts when reinstalling the
front roller blind support bracket. Do not
reuse the previous bolts.
6.
Remove the 8 lower bolts of the rear roller
blind support bracket (D).
5.9
lb-in
71
N.m
8
Rear roller blind support bracket
D
Tightening Torque:
lb-ft
10mm length bolts (4)
TSB #: 23-BD-014G
Page 4 of 12
SUBJECT:
7.
Attach the Teflon tape to the 4 bolt holes of
the rear roller blind support bracket as
shown on the right.
Rear roller blind support bracket
STUI
Using STUI, take a photo of the support
bracket with the Teflon tape attached
and the last 6 digits of the VIN and date
of repair on a piece of paper.
Upload the photo to STUI.
Example STUI photo
8.
Reinstall the rear roller blind support
bracket.
i
12mm length bolts (4)
Information
Use the new bolts when reinstalling the
rear roller blind support bracket. Do not
reuse the previous bolts.
10mm length bolts (4)
9.
Reinstall all components in the reverse order
of removal.
i
Information
Before reinstalling the head lining,
replace any damaged head lining clips
and add new foam tape underneath all
clips. This will reduce the possibility of
noise from the head lining, which could
be misinterpreted as originating from the
sunroof.
10.
Verify that the panoramic sunroof operates
normally (open, close, and tilt).
TSB #: 23-BD-014G
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Assembly Kit – Type B (Vehicles produced on or after 3/3/2021)
1.
Remove the panoramic sunroof movable
glass (A).
Refer to the Shop Manual:
• Body (Interior and Exterior) >
Panorama Sunroof > Movable
Glass > Repair procedures
NOTICE
A
Place the movable glass on a workbench
with a soft surface to prevent damage.
2.
Disconnect the negative (–) battery terminal
(B).
Tightening Torque:
3.
lb-ft
6.5
lb-in
78
N.m
9
B
Remove the head lining (C) and place it over
the front seats.
Refer to the shop manual:
• Body (Interior and Exterior) >
Roof Trim > Roof Trim Assembly >
Repair procedures
NOTICE
It is not necessary to remove the head
lining from the vehicle. Be careful not to
damage or crease the head lining.
TSB #: 23-BD-014G
C
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SUBJECT:
4.
Remove the 4 lower bolts of the front roller
blind support bracket.
Front roller blind support bracket bolts (4)
Tightening Torque:
5.
lb-ft
5.9
lb-in
71
N.m
8
Remove the 4 lower bolts of the rear roller
blind support bracket.
Rear roller blind support bracket bolts (4)
Tightening Torque:
6.
7.
lb-ft
5.9
lb-in
71
N.m
8
Remove the panoramic sunroof movable
glass motor (D).
Remove the roller blind motor (E).
D
E
TSB #: 23-BD-014G
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8.
Remove the curtain airbag (CAB) (F) on
both sides.
F
Refer to the shop manual:
• Restraint > Airbag Module >
Curtain Airbag (CAB) Module >
Repair procedures
9.
10.
Remove the curtain airbag (CAB) mounting
bracket (G) on both sides.
G
Remove the upper bolts (H) of the sunroof
mechanism rail assembly.
H
NOTICE
Be careful not to damage the Torx bolts
as they will be reused.
TSB #: 23-BD-014G
H
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SUBJECT:
11.
Remove the lower mounting bolts and nuts
of the sunroof mechanism rail assembly (I).
I
NOTICE
Be careful not to damage the Torx bolts
and nuts as they will be reused.
Tightening Torque (nuts):
lb-ft
2.9
lb-in
35
N.m
4
Tightening Torque (Torx bolts):
12.
lb-ft
5.1
lb-in
61
N.m
7
Remove the sunroof mechanism rail
assembly (I) from the vehicle by lifting it
through the sunroof.
I
TSB #: 23-BD-014G
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SUBJECT:
13.
Remove the upper bolts (J) of both roller
blind support brackets.
Tightening Torque:
lb-ft
5.9
J
J
14.
lb-in
71
N.m
8
Attach the Teflon tape to the 8 bolt holes of
both roller blind support brackets as shown
on the right.
Front roller blind support bracket
Rear roller blind support bracket
STUI
Using STUI, take a photo of the support
brackets with the Teflon tape attached
and the last 6 digits of the VIN and date
of repair on a piece of paper.
Upload the photo to STUI.
Example STUI photo
TSB #: 23-BD-014G
Page 10 of 12
SUBJECT:
15.
Reinstall both roller blind support brackets
onto the sunroof mechanism rail assembly.
i
15mm length bolts (4)
Information
Use the new bolts when reinstalling both
roller blind support brackets. DO NOT
reuse the previous bolts.
15mm length bolts (4)
16.
Reinstall all components in the reverse order
of removal.
i
Front roller blind support bracket –
10mm bolts (4)
Information
Use the new bolts when reinstalling both
roller blind support brackets. DO NOT
reuse the previous bolts.
i
Information
Before reinstalling the head lining,
replace any damaged head lining clips
and add new foam tape underneath all
clips. This will reduce the possibility of
noise from the head lining, which could
be misinterpreted as originating from the
sunroof.
TSB #: 23-BD-014G
Rear roller blind support bracket –
10mm bolts (4)
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SUBJECT:
17.
Ensure the sunroof movable glass (A) is
properly aligned after reinstallation.
Refer to the Shop Manual:
• Body (Interior and Exterior) >
Panorama Sunroof > Repair
procedures
A
18.
Perform the panoramic sunroof reset
procedure.
i
Information
Refer to the owner’s manual for the
complete panoramic sunroof reset
procedure.
19.
Verify that the panoramic sunroof operates
normally (open, close, and tilt).
20.
The service procedure is now complete.
TSB #: 23-BD-014G
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