23-AT-014H
Service Bulletin Details
Public Details for: 23-AT-014H
The shift-by-wire (sbw) buttons have been made available as separate service parts for the sbw lever. If replacement of the sbw button is required due to one or more button plating peeling, replace the button(s) with a new one. Do not repla
Models from 2024
2024 HYUNDAI TUCSON |
Models from 2023
2023 HYUNDAI SANTA FE |
2023 HYUNDAI SANTA FE HYBRID |
2023 HYUNDAI SANTA FE PLUG-IN HYBRID |
2023 HYUNDAI TUCSON |
Models from 2022
2022 HYUNDAI SANTA FE |
2022 HYUNDAI SANTA FE HYBRID |
2022 HYUNDAI SANTA FE PLUG-IN HYBRID |
2022 HYUNDAI TUCSON |
2022 HYUNDAI TUCSON HYBRID |
Models from 2021
2021 HYUNDAI SANTA FE |
2021 HYUNDAI SANTA FE HYBRID |
GROUP NUMBER AUTOMATIC TRANSMISSION DATE 23-AT-014H MODEL SANTA FE (TMA) SANTA FE HYBRID (TM HEV/PHEV) SANTA FE HYBRID (TMA HEV) TUCSON (NX4/NX4A) TUCSON HYBRID (NX4 HEV/PHEV) Technical Service Bulletin AUGUST 2023 SHIFT-BY-WIRE BUTTON REPLACEMENT SUBJECT: Description: The Shift-By-Wire (SBW) buttons have been made available as separate service parts for the SBW lever. If replacement of the SBW button is required due to one or more button plating peeling, replace the button(s) with a new one. Do not replace the complete SBW lever. Applicable Vehicles: 2021~ Santa Fe (TMA) 2021~22 Santa Fe Hybrid (TM HEV) 2023~ Santa Fe Hybrid (TMA HEV) 2022~ Santa Fe Plug-in Hybrid (TM PHEV) 2022~ Tucson (NX4/NX4A) 2022~ Tucson Hybrid (NX4 HEV/PHEV) VIN starts with KM8 VIN starts with 5NM and KM8 Parts Information: MY Model Part Number SBW Lever 2021~ Santa Fe (TMA) 2021~22 2023~ 2022~ Santa Fe Hybrid (TM HEV) Santa Fe Hybrid (TMA HEV) Santa Fe Plug-in Hybrid (TMA PHEV) 467W0-CL100-RRB 467W0-CL100-PPJ 2022~ Tucson (NX4/NX4A) 467W0-N9100-VCS 2022~ Tucson Hybrid (NX4 HEV/PHEV) 467W0-P0100-VCS SBW button 467W0-S1100-PPJ 467K1-S1100 (BUTTON-P) 467K2-S1100 (BUTTON-R) 467K4-S1100 (BUTTON-D) 467K1-N9100 (BUTTON-P) 467K2-S1100 (BUTTON-R) 467K4-S1100 (BUTTON-D) Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair SHIFT-BY-WIRE BUTTON REPLACEMENT SUBJECT: Warranty Information: MY Model 2021~ 2021~22 2023~ 2022~ 2022~ 2022~ Op Code Operation Op Time Causal Part Santa Fe (TMA) Refer to Santa Fe Hybrid (TM HEV) See Parts Electronic WEBLTS Santa Fe Hybrid (TMA HEV) Information 46700R00 lever for Santa Fe Plug-in (TMA PHEV) table complete current Tucson (NX4/NX4A) above LTS time Tucson Hybrid (NX4 HEV/PHEV) Nature Cause Code Code I3A ZZ3 NOTE 1: Normal warranty applies. NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type. NOTE 3: Refer to the latest Digital Documentation Policy for repair validation requirements. NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the part requested is not returned. NOTE 5: If a part is found in need of replacement while performing this TSB and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the work. Service Procedure: STUI Refer to the latest Digital Documentation Policy for repair validation requirements. 1. Record the customer’s audio stations. Disconnect the negative battery cable. 2. Use a plastic trim tool to separate the console upper cover from the lower center console. Pull up to remove the console upper cover. TSB #: 23-AT-014H Page 2 of 4 SUBJECT: 3. SHIFT-BY-WIRE BUTTON REPLACEMENT Note the location of the connectors. Two connectors are interchangeable. Disconnect all connectors and remove the console upper cover. 4. Santa Fe (TMA) Santa Fe Hybrid (TMA HEV) Remove 4 screws and remove the electric shift module. Tucson (NX4/NX4A) Tucson Hybrid (NX4 HEV/PHEV) Remove 4 screws. Insert a screwdriver to release the tab and remove the electric shift module. Tab 5. Release the tabs and remove the black cover. Remove 4 screws and release the tabs. Remove 4 screws and remove the cover. Remove the cover. TSB #: 23-AT-014H Page 3 of 4 SUBJECT: 6. SHIFT-BY-WIRE BUTTON REPLACEMENT Use a screwdriver to pop the affected buttons off the module. Install new button(s) on the module. 7. Reinstall the cover on the electric shift module. Reinstall the electric shift module on the console upper cover. Attach the connectors and reinstall the console upper cover. 8. Reconnect the negative battery cable. Input the customer’s audio stations. Start the engine and confirm all electric shift buttons function correctly. Confirm the transmission shifts into P, R, N and D. Return the vehicle to the customer. TSB #: 23-AT-014H Page 4 of 4