SC218YZ_TSB

GROUP
MODEL
Subsequent Repair
2017-2018MY
Action
Optima P/HEV (JF P/HEV)
w/Nu 2.0L GDI
NUMBER
DATE
SC218YZ
September 2023
SUBSEQUENT REPAIR ACTION
ENGINE REPLACEMENT INSTRUCTIONS
FOR DTC P1326 (SC218YZ)
SUBJECT:
This bulletin provides information related to the Technical Service Bulletin previously published (SC218) titled
“Engine Inspection/Replacement and KSDS S/W Installation”. Specifically, this bulletin provides instructions on
which procedures to follow if, after installation of the KSDS, any one of the subject vehicles return to the dealer
with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
If DTC P1326 is present, first perform the bearing clearance inspection with the Engine Bearing Clearance
Tester device (SST KQ231-2T110QQK). This device checks the rod bearing clearance by placing air and
vacuum into the cylinder block. Measure the bearing clearance and follow the instructions in this bulletin.
Refer to the flow chart found on pages 2-4, then follow the appropriate procedure as outlined in this bulletin.
Before conducting the procedure, verify the vehicle is included in the list of affected VINs.
Note: TSB SC218 must be completed prior to addressing any concerns associated with DTC P1326, under
SC218YZ.
 IMPORTANT
A Vehicle Diagnosis Number (VDN) must be created with or without DTC P1326, after scanning for
DTCs, prior to performing SC218YZ. If a VDN is not created, Warranty claim submission issues WILL
occur.
 NOTICE
To assure complete customer satisfaction, always remember to refer to KDealer+ Warranty
Coverage (validation) Inquiry Screen (Service → Warranty Coverage → Warranty Coverage Inquiry)
for a list of any additional campaigns that may need to be performed on the vehicle before returning
it to the customer.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 20
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
SUBJECT:
Main Flowchart:
Vehicle In
Validate Warranty
Confirm customer complaint as listed on the RO and
note on the RO if vehicle was towed in.
Oil Dipstick/Oil Cap & Oil
Filler Opening Inspection
Using KDS, record video and
take (3) photos of:
Oil Inspection
(NG)
1. Oil Dipstick Reading
2. Inside Oil Filler Cap
3. Inside Oil Filler Opening
Oil Inspection
(OK)
(Refer to Page 3 & Appendix 1
for Additional Instructions)
Open Techline
Repair Assistance (RA)
Be prepared to submit all
required documentation.
(Refer to Appendix 1)
KSDS Installed or
DTC P1326 Stored
KSDS requirement waived
until 11/04/2023
Refer to the applicable
Flowchart A,B or C
(Per Appendix 2)
Maintenance Verified
OK
Techline Verification of
Proper Maintenance
Per Appendix 1
Request Maintenance
Records from Customer
In Writing
Receipt Due Within 10 Days
NG
No Repair Coverage
Diagnosis Claim Only
SC218S
Vehicle Out
Follow the applicable flowchart upon documenting customer complaint for one (1) of the three (3) following
concerns from Main Flowchart:
A.
DTC P1326 Stored… (Page 4)
B.
ENGINE NOISE… (Page 5)
C.
ENGINE, NO CRANK… (Page 6)
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 3 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
Oil Condition and Oil Level Inspection: (Main Flowchart)
1.
Start video showing vehicle and move in
towards the dash VIN tag.
2.
Measure and record oil dip stick level.
3.
Note oil dip stick reading on the RO.
4.
Take a picture of the oil reading on dipstick.
5.
Inspect the inner/bottom of the oil cap and
inside oil filler opening.
Record/Note findings: Oil sludge, varnish,
burnt oil smell condition(s) found.
6.
Inspect the inner/bottom of the oil cap and
inside oil filler opening.
Record/Note findings: Oil sludge, varnish,
burnt oil smell condition(s) found.
7.
Take a picture of both, the bottom of the oil
cap and oil filler opening.
 NOTICE
If oil lacquering, oil sludge or oil
varnish is present, then the engine is
therefore suspect to maintenance
neglect.
Review
of
the
vehicle's
maintenance history is required.
Oil Level Measurement: (Flowcharts B & C → PWA Request)
1.
Remove oil filler cap, remove oil drain plug
and drain oil into the supplied measuring
container SST067BUCK and check oil level.
2.
Record oil level reading on the RO.
3.
Take photo of the drained oil container using
KDS and attach to warranty claim PWA
request.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 4 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
Flowcharts A/B/C:
A. DTC P1326 STORED
Create SC218Y Claim – No Techline PWA Required
From Main Flowchart
(page 2)
1. Full system DTC scan and
generate VDN
2. Save Freeze frame Data
Perform BCT
BCT Result
PASS
(OK)
Repair Completed
Replace
Knock Sensor
No
KSDS Software
Update available
NO PASS
(NG)
Check for updated
software
Yes
KDS Software
Update
Yes
Replace
Engine
KSDS Software
Update available
Check for updated
software
No
Note: If any concerns arise during/after completing the flow chart(s), open a Techline case online.
 IMPORTANT
Due to recent updates to KDS, always follow the BCT procedure instructions outlined in KDS. You
may also refer to SST067 for BCT Procedure/Calibration information.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 5 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
B. ENGINE NOISE
Techline PWA Required; Diagnosis only Campaign Possible
From Main Flowchart
(page 2)
Check oil level and
document on the RO
Full system DTC scan
and generate VDN.
Perform BCT
PASS
(OK)
BCT Result
NO PASS
(NG)
PWA PROCESS
(Incl. Oil Level
Measurement)
Replace Engine
Yes
Connecting rod
bearing noise
No
Process Completed
No
Software update
available
Diagnosis coverage
only; any required
repairs are to be
completed using
normal service
procedures.
Do Not Submit as a
Campaign Claim.
Check updated
software
Yes
Refer to SC218
(As Applicable)
PI218S
KDS Software
Update
Note: If any concerns arise during/after completing the flow chart(s), open a Techline case online.
 IMPORTANT
Due to recent updates to KDS, always follow the BCT procedure instructions outlined in KDS. You
may also refer to SST067 for BCT Procedure/Calibration information.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 6 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
C. ENGINE NO CRANK
Techline PWA Required; Diagnosis only Campaign Possible
From Main Flowchart
(page 2)
Measure the
remaining oil in the
crankcase.
There must be at
least 1 quart
remaining in the
crankcase.
Full system DTC scan
and generate VDN
Remove engine
drive belt and spark
plugs
Document engine
rotational torque
VIDEO
Check Max.
Torque Value
(94 lb.ft.)
Under
94 lb.ft.
Perform BCT
Over
94 lb.ft.
See Appendix 1
on page __.
Replace Engine
Create
SC218 Claim
Oil level in the
crankcase was
less than 1 quart.
Process
Completed
PWA PROCESS
(Incl. Oil Level
Measurement)
NO PASS
BCT Result
PASS
No
KSDS Software
update available
Diagnosis coverage
only; any required
repairs are to be
completed using
normal service
procedures.
Do Not Submit as a
Campaign Claim.
Check for updated
software
Yes
Refer to SC218
(As Applicable)
SC218S
KDS Software
Update
Note: If any concerns arise during/after completing the flow chart(s), open a Techline case online.
 IMPORTANT
Due to recent updates to KDS, always follow the BCT procedure instructions outlined in KDS. You
may also refer to SST067 for BCT Procedure/Calibration information.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 7 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
Video Instructions for Seized Engine Inspection: (Flowchart C)
Prepare the vehicle prior to the video by removing the spark plugs and drive belt as well as setting the
torque wrench to 94 lb.ft.
1.
Start video showing the vehicle being worked
on and move the camera in towards the dash
VIN tag.
Note: Continue filming video until step 7.
2.
Show the removed spark plugs.
3.
Show the empty spark plug holes from the
engine.
5.
Show the removed drive belt and attached
torque wrench to crank bolt.
6.
Show the engine being cranked and torque
specification exceeding 94 lb.ft. torque.
7.
Submit video with Techline PWA case.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 8 of 20
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
SUBJECT:
Engine Replacement Procedure:
1.
Replace the engine assembly by referring to the
“Engine Mechanical System → Engine And
Transaxle Assembly → Engine And Transaxle
Assembly → Repair Procedures” chapter in the
applicable Shop Manual on KGIS.
Refer to TSB ENG190 for information regarding
engine replacement practices.
2.
After removal of the engine from the vehicle, remove all components that will need to be transferred
by referring to the applicable Shop Manual on KGIS.
3.
Install all removed components from the old engine block onto the new engine block utilizing all parts
from Service Kit(s).
 NOTICE
Refer to TSB ENG083 for gasoline direct injection (GDI) specific information, including
related warnings and cautions for handling high fuel pressure system components and
combustion seals must be compressed after installation and before attempting to install into
the cylinder head. Use SST 09353 2B000.
5.
Reinstall the assembled engine and transmission/transaxle into the vehicle.
Be sure to:
•
Fill crankcase with 5W-30 oil (refer to KGIS for oil fill level requirements)
•
Recommended Product: QUARTZ 9000 FUTURE FGC 5W-30 Full Synthetic SN PLUS, QUARTZ
9000 FUTURE XT 5W30 Full Synthetic SN PLUS,
Mobil Super Synthetic 5W30 or above.
If not available, use other brand 5W30 and Full Synthetic type with API SN/SN+/SP, ILSAC
GF4/GF5 or higher service grade.
6.
•
Fill and bleed the cooling system with 50/50 coolant or mixture appropriate for area.
•
Pressurize the fuel system before starting the vehicle.
•
Reset engine adaptive values and perform steering angle sensor calibration.
Confirm that the Rom ID is up-to-date. If not, reflash the ECU to the latest ROM ID available. Refer to
PI2002A/B – Knock Sensor Detection System ECU Logic Improvement.
7.
Verify proper operation of the vehicle with road test, and with the engine ON (running), erase any
stored DTCs (e.g., EPS, ESC, and TPMS) that may have been set by this procedure. Verify no leaks
exist and ensure engine oil and coolant are at their proper level.
If any DTCs are still active, follow any related diagnosis and repair as needed.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 9 of 20
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Optima P/HEV (JF P/HEV)
June 27, 2016 through April 27, 2018
REQUIRED TOOL:
Tool Name
Tool Part No.
Torque Wrench
Figure
Comments
09314 3Q100
Socket
Refer to TSB ENG083 for
detailed usage instructions
Injector Combustion
09353 2B000
Seal Ring Installer
Click-Type or
Electronic Torque
N/A
Locally Sourced
Wrench
Auto-shipped to Dealers
For troubleshooting
assistance contact the
GITA Support Line at:
Bearing Clearance
KQ231 2T110QQK
Tester Kit
(888) 542-4371.
For replacement parts,
contact Snap-On Tools at:
(888) 542-1011.
REQUIRED PARTS:
Part
Name
MY
Model
17-18MY
JF P/HEV
Part Number
Nu 2.0 GDI
Figure
Engine
Long
21101 2EG20FFF
Block
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 10 of 20
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
SUBJECT:
Service Kits (Nu 2.0L GDI):
Models
JF P/HEV
Service Kit*
Includes
Part Name
Engine
Part Number
Service Kit
21111 2EGA3FFF
Fuel Tube
35305 2E600FFF
Figure
2.0L GDI
Knock Sensor
39250 2E000
N/A
Bolt
21891 3R000
2 EA
Bolt
21991 3R000
1 EA
Nut
51759 F6000
3 EA
ROD ASSY-OIL LEVEL
26611 2E022
1 EA
GASKET-EXMANI
28521 2E000
1 EA
GASKET-INMANI
28313 2E000
4 EA
COMBUSTION SEAL(INJECTOR)
35312 2E613
4 EA
BACK-UP RING(INJECTOR)
35312 2E611
4 EA
O-RING (INJECTOR)
35312 2E610
4 EA
CLIP-INJECTOR
35309 2E610
4 EA
WASHER SEAL-INJECTOR
35313 2E610
4 EA
O-RING (HIGH PRESSURE PUMP)
35322 2GTA0
1 EA
BOLT (HIGH PRESSURE PUMP)
11405 06206K
2 EA
GASKET (FRT MUFFLER)
28751 2B300
1 EA
NUT (FRT MUFFLER)
13183 12000
2 EA
KNOCK SENSOR
39250 2E000
1 EA
BOLT-FLANGE
11403 08306K
1 EA
GASKET-EGR PIPE, A1
28491 2E920
1 EA
GASKET-EGR PIPE, B
28492 2E900
1 EA
O-RING WTC ASSY
25623 2E000
1 EA
GASKET-WATER PUMP, UPPER
25123 2E270
1 EA
GASKET-WATER PUMP, LOWER
25124 2E270
1 EA
BOLT-SEAL (8X26)
25125 2E270
5 EA
BOLT-FLANGE
25456 2E000
2 EA
BOLT-FLANGE
11403 06207S
4 EA
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 11 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
WARRANTY INFORMATION – Flowchart “A” for DTC P1326 STORED:
N Code: N99 C Code: C99
Model
Claim
Type
Causal
P/N
Qty.
Repair
Description
Labor Op
Code
DTC P1326 + BCT (PASS) +
Knock Sensor R&R
222008R1
(SC218Y)
DTC P1326 + BCT (PASS) + ECU
JF
Software Update
P/HEV
(19~20
23060
MY)
2E003
222008R2
(SC218Y)
0
DTC P1326 + BCT (NO PASS) +
Engine R&R
Nu 2.0
222008R3
(SC218Y)
GDI
OP
Time
Replacement
P/N
Qty.
39250 2E000
1
N/A
0
8.7
21101 2EG20FFF
1
M/H
21111 2EGA3FFF
1
1.6
M/H
0.8
M/H
DTC P1326 + BCT (NO PASS) +
Engine R&R + ECU Software
Update
222008R4
8.9
M/H
(SC218Y)
35305 2E600FFF
1
21891 3R000
2
21991 3R000
1
51759 F6000
3
Replacement
P/N
Qty.
Diagnosis Only
0
21101 2EG20FFF
1
21111 2EGA3FFF
1
WARRANTY INFORMATION – FLOWCHART ”B” for Engine Noise:
N Code: N99 C Code: C99
Model
Claim
Type
Causal
P/N
Qty.
Repair
Description
Labor Op
Code
Check Oil + BCT (PASS) +
Check Engine Noise
222008R5
(SC218S)
Check Oil + BCT (NO PASS) +
TL PWA for Engine R&R
222008R6
(SC218Z)
JF
OP
Time
0.8
M/H
8.7
M/H
Check Oil + BCT (NO PASS) +
P/HEV
(19~20
23060
MY)
2E003
TL PWA for Engine R&R +
0
Software Update
222008R7
8.9
M/H
(SC218Z)
Nu 2.0
Check Oil + BCT (PASS) +
GDI
Check for Noise + TL PWA
Engine R&R
222008R8
8.7
M/H
(SC218Z)
35305 2E600FFF
1
21891 3R000
2
21991 3R000
1
51759 F6000
3
Check Oil + BCT (PASS) +
Check for Noise + TL PWA for
Engine R&R + ECU Software
Update
222008R9
8.9
M/H
(SC218Z)
Note: Refer to Warranty Bulletin 2023-28 for details regarding coolant and substitute transportation
reimbursement requirements. * Photo requirement for Warranty Claim submission as outlined in this
publication: Separate photos of the oil dipstick reading, oil filler cap, oil filter opening must be attached to the
claim using Warranty Claim Attachment type ‘XX - Other’. Failure to provide the required photos may result
in claim rejection or chargeback.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 12 of 20
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
SUBJECT:
WARRANTY INFORMATION – FLOWCHART “C” for No Crank:
N Code: N99 C Code: C99
Model
Claim
Type
Causal
P/N
Qty.
Repair
Description
Replacement
P/N
Qty.
Diagnosis Only
0
Diagnosis Only
0
21101 2EG20FFF
1
21111 2EGA3FFF
1
35305 2E600FFF
1
(SC218Z)
21891 3R000
2
Check Oil + No Crank + TL
21991 3R000
1
51759 F6000
3
Check Oil + Rotate Crank
(SC218S)
Labor Op
Code
222008RA
Check Oil + Rotate Crank
(Pass) + BCT (Pass)
222008RB
(SC218S)
OP
Time
0.5
M/H
1.1
M/H
Check Oil + Rotate Crank
(Pass) + BCT (NO Pass) +
JF
TL PWA for Engine R&R
P/HEV
(19~20
23060
MY)
2E003
222008RC
9.2
M/H
(SC218Z)
0
Nu 2.0
GDI
Check Oil + Rotate Crank
(Pass) + BCT (NO Pass) +
TL PWA for Engine R&R +
222008RD
Software Update
PWA for Engine R&R
222008RE
(SC218Z)
9.4
M/H
8.6
M/H
Check Oil + No Crank + TL
PWA for Engine R&R +
Software Update
222008RF
8.8
M/H
(SC218Z)
Note: Refer to Warranty Bulletin 2023-28 for details regarding coolant and substitute transportation
reimbursement requirements. *Photo requirement for Warranty Claim submission as outlined in this
publication: Separate photos of the oil dipstick reading, oil filler cap, oil filter opening must be attached to the
claim using Warranty Claim Attachment type ‘XX - Other’. Failure to provide the required photos may result
in claim rejection or chargeback.
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
SC218YZ* when accessing the KDealer+ system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 13 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
WARRANTY CLAIM INFORMATION FOR:
SC218 Y1, SC218 Z1 and SC218S (DIAGNOSIS ONLY CLAIMS):
 IMPORTANT
REFER TO WARRANTY BULLETIN 2023-28 (SC218Y, Z OR SC218S) FOR MODEL-SPECIFIC
LABOR OPERATIONS AND TIMES, AS WELL AS SPECIFIC CLAIM SUBMISSION
PROCEDURES. NOTE: SEE APPENDIX 1 & 2 ON PAGE 12 AND 15 FOR ADDITIONAL
TECHLINE PWA INFORMATION REQUIRED.
Flow Chart Symptom #A
Diagnostics
Repairs
R&R Knock Sensor
BCT Pass
SC218Y
ECU Upgrade
DTC P1326
Engine R&R
(No TL PWA Required)
BCT No Pass
Engine R&R + ECU Software Update
Flow Chart Symptom #B
Diagnostics
Repairs
Inspection + Noise Check (N) (SC218S Claim)
Repairs under normal warranty coverage MAY apply.
Separate TL PWA case required
Check Oil + BCT Pass
SC218Z
Engine Noise
Noise Check + TL PWA + Engine R&R
(TL PWA Required)
+ ECU Software Update
Check Oil + BCT
No Pass
Flow Chart Symptom #C
Check Oil Amount +
(+ 94lb.ft)
Check Oil Amount +
Crank Rotation (- 94lb.ft)
Engine No Crank
(TL PWA Required)
Engine R&R with TL PWA
Engine R&R with TL PWA + ECU Software Update
Diagnostics
Check Crank Rotation
SC218Z
Noise Check + TL PWA + Engine R&R
+ BCT Pass
Check Oil Amount +
Repairs
Inspection Only (SC218S Claim) – Repairs under
normal warranty coverage MAY apply – separate TL
PWA case required)
Diagnosis Only (SC218S Claim) – Repairs under
normal warranty coverage MAY apply – separate TL
PWA case required)
Engine R&R with TL PWA
Crank Rotation (-94lb.ft)
+ BCT No Pass
Check Oil Amount +
Engine R&R + ECU Software Update with TL PWA
Engine R&R with TL PWA
Crank Rotation (+94lb.ft)
(No BCT)
Engine R&R + ECU Software Update with TL PWA
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 14 of 20
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
SUBJECT:
Appendix 1 (Techline Prior Work Authorization)
Inspection Type
Findings
Action
1.
Perform Oil Level Measurement
Dealers are to empty crankcase oil into a
measuring container and record findings.
Note: Take a photo of the oil level using KDS.
2.
Oil Dipstick
Oil Filler Cap
Suspect Exceptional Neglect (NG)
•
Oil Filler Opening
Physical inspection of engine shows
oil sludge/buildup/varnish.
Request Maintenance Records:
Customers may be required to provide
Maintenance Records in the absence of
sufficient CP/Carfax data.
Customers have 5 business days to respond to
dealer’s request for maintenance records (or to
confirm that they are gathering records and/or
need additional time), in which case customers
Note: Using KDS, take (3) photos:
will be permitted an additional 5 business days
1. Oil Dipstick Reading
(10 days total) to produce records or confirm
2. Inside Oil Filler Cap
they do not have records to provide.
3. Inside Oil Filler Opening
KSDS Installed or DTC P1326 Stored?
Oil level & Oil condition (OK)
Applicable Flowchart A, B or C.
KSDS requirement waived until:
November 4, 2023
Note: Customers who perform their own maintenance may provide a service record log along with receipts
for the purchase of oil filter and engine oil.
Maintenance Record
Maintenance Record
Request
Results
•
Action
One oil change gap of greater than
14 months and/or 10,500 miles.
•
consumption issues but the customer
Kia is required to verify
did not obtain a repair to address
Oil change records from
dealers, Carfax
(or similar reputable
3 . parties)
maintenance records from
the customer.
Any repairs performed are the
miles (whichever comes first),
customer’s responsibility or insurable
subsequent after a completed oil
extended warranty plan.
diagnosis.
•
Exceptional Neglect Determined.
such issues within 30 days or 1,000
consumption testing and confirmed
rd
but may also request
Previous diagnosis of excessive oil
No “Exceptional Neglect” can apply to
Diagnosis Coverage Only.
otherwise eligible engine failures that
occur within a Class Vehicle’s first
15,000 miles.
Maintenance Records Provided
Repair Assistance (RA)
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 15 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
Appendix 2 Techline Prior Work Authorization (PWA)
Scenario
Description
Flowchart A
DTC P1326 Stored
Action Required
No TL PWA required.
TL PWA required for all dealers – Video of condition
Flowchart B
Engine Noise
Video requirement examples below are for illustration
purposes, individual requirements will vary based upon the
condition reported:
•
Video should be continuous and show the VIN
(most convenient VIN plate) and pan to show the engine
condition.
•
Engine Seized
Flowchart C
For engine seizures, attempt to turn over engine with
torque wrench in video and exceeding 94 lb.ft.
Bearing Clearance Test
• For hole in engine block, show hole in video
• For severe engine noise demonstrate severity of the noise
or No Test
without over accelerating (to RPM redline) the engine in
video (Refer to Appendix 3)
Note: Additional information may be requested by the Techline agent, including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
SC218YZ* when accessing the KDealer+ system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 16 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
Appendix 3 (Video Capture & Upload)
Note: Additional information required to open a Techline case including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
The Chrome™
browser should be used to access the Techline portal. Follow the steps
below to clear the default browser if it is other than Chrome™.
For KDS Tab 10.1 Tablets:
1.
Select “Settings” from the App Screen.
2.
Select the “General” tab at the top.
3.
Select “Default Applications”.
4.
If “Internet” is the default browser, select
the CLEAR button.
If “Chrome” is the default browser, further
action is not required.
5.
When opening the Techline portal, select
“Chrome” and select Always”.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 17 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
For KDS Tab S2 Tablets:
1.
Select “Settings” from the App Screen.
2.
Select “Applications”.
3.
Select “Default Applications”.
4.
Select “Browser app”.
5.
Ensure “Chrome” is selected.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 18 of 20
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
Attaching Video to a Techline Case:
1.
Open K-Support in the device Chrome™
browser or select the “Techline” button on
KDS home page.
https://ksupport.kiausa.com
2.
Open your existing Techline case for the
vehicle
requiring
a
video
capture
by
selecting the case number.
3.
Select “Attachment”.
4.
Select “Add Files”.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 19 of 20
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
SUBJECT:
5.
Select “Camcorder” and the video camera
will open.
6.
Start by recording the VIN. Ensure sun glare
is not reflecting off windows or other objects.
Without stopping the recording, capture the
area of the vehicle displaying the issue. i.e.;
•
Engine Noise – record the engine.
•
Hole In Block – record the side of the
engine with the damage.
•
Seized Engine – record a technician
trying to turn the engine over with a
torque wrench.
 NOTICE
NOTE: Ensure the video size is set to “Limit to email”. Only record the VIN and the engine
exhibiting the concern. Any additional information will increase the size of the video and
make it difficult to upload or download.
7.
Stop the video when you captured what is
needed. Select “OK” to use this capture or
“RETRY” to capture the video again.
8.
Ensure a description of the recording. For
example, engine knock or smoke from
exhaust.
9.
Select “Submit Case”.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023
Page 20 of 20
SUBJECT:
10.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC218Y/Z)
Select “Yes” when the confirmation message
below appears.
Note: Selecting anything other than “Yes”
will not save the video capture.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC218Y/Z Optima P/HEV (JF P/HEV) September 2023