Edition57

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 57: October 14, 2013
Content

Breast Cancer
Awareness Month

Technical Bulletins

Pending Service
Solutions

Tech Tips

Campaigns

Updates

Suggestions
Breast Cancer Awareness Month
In honor of Breast Cancer Awareness month, the Elsa Newsletter has gone pink this week.
According to a recent report published in the American Association for Cancer Research in
October 2012, approximately 232,000 women will be diagnosed with breast cancer in 2013,
according to government statistics. More than 39,000 women were expected to die from the
disease last year.
About eight in 10 breast cancer cases and almost nine in 10 breast cancer deaths occur in
women 50 years of age and older.
Visit the National Breast Cancer Awareness Month website for a list of organizations that accept
contributions for this cause.
Back to top
Technical Bulletins
17 13 03 - 2017813 Supersedes T.B. V171302 dated July 1, 2013 to remove
“Tip” about vehicles without oil leaks, and it being necessary to contact the
helpline before beginning the procedure.
Oil Consumption Measurement
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
All (Except
Routan)
2000–2014
All
All
All
All
Customer states oil consumption is higher than the Volkswagen oil consumption
standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km.
Production Solution: Not applicable.
19 13 03 - 2022549 Supersedes T.B. V191301 dated March 8, 2013 to update
model year applicability.
Electric Coolant Fans Continue to Run after Ignition is Switched OFF
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
All (Except
Routan)
2005–
2014
All
All
All
All
Customer concerns of “electric coolant fans continue to run after ignition is
switched off” are resulting in unnecessary coolant fan replacements.
Production Solution: No production change required.
Pending Service Solutions
No new pending service solutions this week.
Back to top
Tech Tips
27-13-02TT - No Crank/ No Start – Starter Will Not Engage and there are No
Related Codes
Model(s)
Year
Eng. Code
Trans. Code
Routan
2009–2014
All
All
Turn the ignition key to the START position. If the engine does not crank but a
clicking noise can be heard from the starter, install a jumper cable from the battery
negative cable to the engine block and attempt to start the engine again. If the
engine now cranks perform the following Repair Procedure A. If it still does not
crank, perform Repair Procedure B. (See Tech Tip for repair procedures)
57-12-07TT - Passat – Front Door Seal Alignment
October 11, 2013: Update to Information.
Model(s)
Year
Eng. Code
Trans. Code
Passat
2012–2013
All
All
When replacing a front door seal on a 2012/2013 Passat, it is important to make
sure the seal is properly aligned. When installing a front door seal, make sure the L
or R (depending on side) printed on the seal lines up with the center of the radius of
the upper rear corner. When seal is installed in this manner, the splice should be
within +/ - 50 mm of the door arrestor.
Back to top
Campaigns
No new campaigns this week
Back to top
Updates
No new updates this week.
Suggestions
Please send comments or suggestions to: [email protected]
Back to top
© 2013 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted
to other sites, without the prior expressed written permission of the publisher.