Edition58

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 58: October 21, 2013
Content

Technician Advisory
Board

ODIS Software Versions

Technical Bulletins

Pending Service
Solutions

Tech Tips

Campaigns

Updates

Suggestions
Technician Advisory Board
Technicians are at the core of VWGoA’s Fix it Right the First Time (FRFT) initiatives. The
challenges that Technicians face as the result of shortcomings in our Shared Service Processes
are difficult and directly Impact FRFT efforts.
In an effort to overcome these challenges, we would encourage you to get to know the people of
the Technician Advisory Board (TAB).
TAB is an Enhanced Service Communication and Feedback Strategy that allows all dealership
technicians to identify shortcomings in the Shared Service Processes and provide direct, unfiltered
feedback by means of a multi-dealer, multi-directional path between technicians and VWGoA.
This feedback is used to gain insight and correct real world issues that affect technician efficiency
and undermine FRFT.
More information concerning the TAB group and a contact list can be found in VSS-13-03 on
ServiceNet.
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ODIS Software Versions
Offboard Diagnostic Information System Service (ODIS Service) Base and
Brand Versions)
Note: You can check the version number under Info > Versions
Current Base Version 2.0.0 -1
Current VW Brand Version 1924.3068
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Technical Bulletins
69 13 05 - 2035369 Airbag Warning Lamp ON, DTCs B200009, B200049 or
U101200 Stored in Airbag Control Unit
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
Jetta GLI,
Passat
2012–2014
All
All
All
ALl
The airbag control unit self-test may be susceptible to alarm horn resonance during
the self-test causing the airbag light to illuminate in the instrument panel.
If this situation occurs, the airbag system remains operational.
Production Solution: Not applicable.
Pending Service Solutions
No new pending service solutions this week.
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Tech Tips
57-12-02TT - Alarm Goes Off When Unlocking Door With Key Cylinder October 18, 2013: Update to Information
Model(s)
Year
Eng. Code
Trans. Code
Tourag
2004–2010
All
All
Phaeton
2004–2006
All
All
If the vehicle is entered using the door key, the alarm may activate when opening
the door. The door lock cylinder does not disarm the alarm. The lock cylinder in the
door is meant to be used as an emergency entry, therefore the key must be inserted
into the ignition within 15 - 30 seconds of opening the door (dependent on vehicle
and equipment), in order to disarm the alarm.
57-12-03TT - Remote Loses Programming - October 18, 2013: Update to
information.
Model(s)
Year
Eng. Code
Trans. Code
Passat
2011–2013
All
All
EOS, Jetta, Jetta Sport Wagen,
Golf/GTI, Passat, Tiguan
2012
All
All
Fault code 00955 005 or 00956 005 may be set in the Vehicle Electrical System
Control Module - J519 - if the remote key fob is depressed repeatedly, or a button
is held down. Customer may complain the remote no longer operates. To reset,
remove the cover over the lock on the driver's door handle, cycle the key to lock,
and then back to unlock. This should synchronize the remote and allow operation.
Clear the fault and retest operation.
57-12-04TT - Remote Unlock for All Door Unlock
Model(s)
Year
Eng. Code
Trans. Code
Jetta, Passa
2002–2005
All
All
If when pressing the unlock button on the remote, and only the driver’s door
unlocks on the first attempt, perform a capacitive discharge. The second press of
the unlock button to unlock the other doors may be inhibited due to system
interference.
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Campaigns
No new campaigns this week
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Updates
No new updates this week.
Suggestions
Please send comments or suggestions to: [email protected]
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