0500423
Service Bulletin Details
Public Details for: 0500423
Brake thumping noise customer may experience a thumping noise and/or pulsation while braking. This bulletin involves inspecting and if necessary replacing the front and rear left and right brake pads and retention springs and brake rotors.
Models from 2022
2022 ALFA ROMEO STELVIO |
Models from 2021
2021 ALFA ROMEO STELVIO |
Technical Service Bulletin (TSB) Brake Thumping Noise REFERENCE: TSB: 05-004-23 GROUP 05 - Brakes VEHICLES AFFECTED: 2021 - 2022 (GU) Alfa Romeo Stelvio This bulletin applies to vehicles built on or after August 05, 2021 (MDH 0805XX) and on or before October 11, 2022 (MDH 1011XX) equipped with the 2.0L I4 DI Turbo Engine W/ESS (Sales Code EC2). Date: July 14, 2023 REVISION: – MARKET APPLICABILITY: HNA □MEA □SA □IAP □EE □CH CUSTOMER SYMPTOM: Customer may experience a thumping noise and/or pulsation while braking. CAUSE: Possible rust accumulation on disc brake rotors This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 23-210, date of issue July 14, 2023. All applicable RSU VINs have been loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/ Service Library. All repairs are reimbursable within the provisions of warranty. This RSU will expire 18 months after the date of issue. REPAIR SUMMARY: This bulletin involves inspecting and if necessary replacing the front and rear left and right brake pads and retention springs and brake rotors. CLAIMS DATA: Labor Operation No: Labor Description Skill Category Labor Time 05-70-22-9A Brake Noise/Pulsation Inspect (1 - Semi-Skilled) 5 - Brakes 0.5 Hrs. 05-70-22-9B Brake Noise/Pulsation Inspect and Replace Front and Rear Brake Pads And Retention Springs (1 - Semi-Skilled) 5 - Brakes 1.0 Hrs. 05-70-22-9C Brake Noise/Pulsation Inspect and Replace Front and Rear Brake Pads And Retention Springs And Rotors (1 - Semi-Skilled) 5 - Brakes 1.5 Hrs. Failure code ZZ Service Action 05-004-23 -2- SPARE PARTS: Qty Part No. Description Notes 1 (AR) 68584343AA Brake Pads (1 Couple) Rear 1 (AR) 68584361AA Brake Pads (1 Couple) Front 2 (AR) 68309164AA Front Spring 2 (AR) 68275047AA Rear Spring 2 (AR) 68597492AA Rear Rotor 2 (AR) 68519374AA Front Rotor DIAGNOSIS: Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/ Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. If a customer’s VIN is listed in VIP or your RSU VIN list, perform the repair. If any vehicle not on the VIN list exhibits the symptom/condition, perform the repair. INSPECTION: 1. Perform Diagnosis And Testing - Brake Rotor Lot Rot. Refer to the detailed service procedures available in DealerCONNECT> Service Library under: 05 - Brakes / 05 - Brakes, Base / Diagnosis and Testing. 2. Once the brake system is at ambient temperature, check if pulsing/thumping noise is present while braking. 3. Is the brake noise/pulsation still present? • YES>>> Proceed to Step 1 of the Repair Procedure. • NO>>> This bulletin is complete, use Inspect LOP (05-70-22-9A) to close the active RSU. REPAIR PROCEDURE: 1. Replace front and rear left and right pads and retention springs. Refer to the detailed service procedures available in DealerCONNECT> Service Library under: Service Info>05 - Brakes / 05 - Brakes, Base / Hydraulic/Mechanical / Pads, Brake, Front / Removal and Installation. 2. Perform Diagnosis And Testing - Brake Rotor Lot Rot. Refer to the detailed service procedures available in DealerCONNECT> Service Library under: 05 - Brakes / 05 - Brakes, Base / Diagnosis and Testing. 3. Is the brake noise/pulsation still present? • YES>>> Proceed to Step 4. • NO>>> This bulletin is complete, use Inspect and Replace Brake Pads And Retention Springs LOP (05-70-22-9B) to close the active RSU. 4. Replace front and rear left and right rotors. Refer to the detailed service procedures available in DealerCONNECT> Service Library under: Service Info> 05 - Brakes / 05 - Brakes, Base / Hydraulic/Mechanical / Rotor, Brake / Removal and Installation. 5. Perform Diagnosis And Testing - Brake Rotor Lot Rot. Refer to the detailed service procedures available in DealerCONNECT> Service Library under: 05 - Brakes / 05 - Brakes, Base / Diagnosis and Testing. 6. Is the brake noise/pulsation still present? • YES>>> This bulletin is complete. Further diagnosis should be performed. • NO>>> This bulletin is complete. Use LOP (05-70-22-9C) to close the active RSU. -3- 05-004-23 POLICY: Reimbursable within the provisions of the warranty. This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.