B640322

9/26/23, 11:48 AM
64 03 22_NO HEATER OUTPUT IN PASSENGER AREA
SIB 64 03 22
NO HEATER OUTPUT IN PASSENGER AREA
☐
2023-09-08
THIS REPAIR IS MOBILE FRIENDLY
This Service Information Bulletin (Revision 1) replaces SI 64 03 22 dated March 2022.
What’s New:
G05 PHEV model added
Parts and Claim Information sections updated
MODEL
E-Series
Model Description
Production Date
G05
X5 PHEV Sports Activity
Vehicle (SAV)
G30
530E PHEV Sedan
April 1, 2021 until June 30,
2023
August 1, 2021 until
September 1, 2021
Affected Option
Code
XB1 PHEV models
only
SITUATION
No heater output in passenger area.
CAUSE
The hoses on the changeover valve are mounted in the wrong order.
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CORRECTION
Check the hose connections to the changeover valve and correct if necessary. The correct hose routing is
shown below.
PROCEDURE
Important Warning for Working on the High-Voltage (HV) systems on BMW Group vehicles:
Only properly trained personnel, who passed all applicable HV Technical Training Courses, should
perform repairs which require disconnecting, or removal of High Voltage battery components on any
Hybrid or Electric Vehicle. Work performed on High Voltage systems by unqualified persons may
result in severe injury or damage to the vehicle. Additional safety information is found in Repair
Instruction 61 00… “Observe safety instructions when handling electric vehicles”.
Additional Information:
Scheduled Maintenance, or Quality Certification 1 (Pre-Delivery Inspection) on Electric or Hybrid
vehicles does not require HV technical training.
Prior to disconnecting, or the removal of any HV component, the HV system needs to be disabled
and secured (by means of the HV Disconnect Switch) by a properly trained technician, who has a
minimum HV Qualification level after completing the Technical Training Course ST1824 (Alternative
Drive Part 1). Once the vehicle’s HV system is disabled (the “Blitz” - lightning bolt icon displayed in
instrument cluster, see below), a technician without HV Certification may remove a HV component
(e.g., EH Heater, EKK Compressor, EME Control Unit, et.), except for the High Voltage Battery.
High Voltage Battery removal and rework can be performed ONLY by a HV Specialist Technician
(certified by the Technical Training Course ST1825 – Alternative Drive Part 2), AND with a HV Battery
Certification level corresponding to a specific Electric or Hybrid vehicle (e.g., to repair GEN4 battery
of G05 PHEV, certification from
Technical
Training
Course
“ST2006
– SP44
Copyright
©2023
BMW
of North
America,
Inc. HV Battery” is required).
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64 03 22_NO HEATER OUTPUT IN PASSENGER AREA
When working near high-voltage components (labelled accordingly by signs and/or orange coating),
disconnect the high-voltage system and protect it from damage.
To address this situation, proceed as follows.
1. Set the heating in the passenger area to the maximum temperature and check whether warm air is
detected at the air vent.
2. If no warm air is coming out of the air vents, the vehicle's fault memory must be checked.
3. If no relevant fault memory entry has been saved, check the 3 hoses on the changeover valve (in the
engine compartment) for correct installation.
The hoses on the changeover valve are numbered consecutively from top to bottom
Check whether the sequence 1 to 3 from top to bottom was maintained
4. If the sequence is incorrect, mount the corresponding hoses on the changeover valve in the correct order
Risk of scalding!
Disconnect hoses only when the engine and heating circuit have cooled down:
Refer to AIR 64… for safety warnings on working with the heating circuit
5. Reassess the vehicle.
PARTS INFORMATION
Parts are only required in those situations where it is determined that there is an issue with the
corresponding system’s components. In these cases, repair the vehicle as necessary to address the specific
issue found.
To determine the part number that applies to the specific vehicle being repaired, enter the VIN/chassis
number into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the
vehicle.
Part Number
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Description
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Quantity
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83 19 2 468 442
BMW Antifreeze/Coolant (1 gal) - HT-12 (concentrate)
Sublet as
needed
HT-12 Antifreeze RTU (Bulk 1/10 Liter) (pre-mix)
Sublet as
needed
Or:
83 19 5 A32 851
CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repair Code:
6412212900
Changeover valve (separation of electrical heating circuit
and combustion engine ) hybrid Sticking/jammed
Obtain the flat rate unit (FRU) allowances for the following that applies.
Labor Operation
00 00 006
Or:
00 00 556
And:
61 21 528
Description
Carrying out vehicle test (Main work)
Labor Allowance
As applicable
Carrying out vehicle test (Plus work)
As applicable
Supporting voltage of the vehicle electrical system /
recharging vehicle battery
As applicable
Checking heating regulation for function
Work time (WT)
Diagnosis Worktime Flat Rate (See below)
2 FRU
Removing and installing stationary heater with holder
(Plus work) (Access to correct the hose order)
As applicable
And, as
necessary:
64 10 012*
Or
00 58 500*
And:
64 12 660
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation code 64 10 012 and 00 58 500 are not considered Main labor operations.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code
4
See the sublet
reimbursement
calculations below
Reimbursement for the repair-related bulk materials (Do not use the
BMW part numbers for claim submission)
Sublet reimbursement calculation for claiming repair-related bulk materials (BMW part numbers) is at the
dealer net price amount for the proportional quantities used plus your center’s handling.
BMW Antifreeze/Coolant: Claim the corresponding sublet dollar amount for the quantity needed to replace
what was drained. The one gallon concentrate part number quantity for a 50/50 coolant/water solution.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
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To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number, which consists of the VIN’s last seven (7) characters or use
the full VIN. Click on the “Search” button, and then enter the applicable flat rate labor operation in the FR
code field.
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
Other Repairs
If other eligible and covered work is performed because of performing the ISTA diagnostics, related test
plans or other diagnosis, claim this work with the applicable Repair Code in AIR and the labor operation
codes (including the diagnosis*) that applies.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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