A912330206211511

Technical Service Bulletin
91 MIB3: Instructions on reinstalling the Nav Database, DTC B126CF0 and/or B126CF1 is stored in the
005F
91 23 30 2062115/11 September 20, 2023. Supersedes Technical Service Bulletin Group 91 number 23-25 dated
August 18, 2023, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
MIB3 with Navigation
A5, A5 Cabriolet,
A5 Sportback,
S5, S5 Cabriolet, 2020 – 2025
and S5
Sportback
A4, A4 allroad,
S4, RS 5, RS 5
Sportback, A6,
A6 allroad, S6,
RS 6 Avant, A7,
S7, A8, S8, etron quattro, e2021 – 2025
tron Sportback,
Q3, Q5, Q5 e
quattro, Q5
Sportback, SQ5,
SQ5 Sportback,
Q7, SQ7, Q8,
SQ8, and RS Q8
A7 e quattro
2021 – 2022
A3, S3, RS3, etron S quattro, e2022 – 2025
tron GT, and RS
e-tron GT
Q4 e-tron
quattro, and Q4 2023 – 2025
Sportback e-tron
Condition
REVISION HISTORY
Revision
Date
Purpose
11
-
Revised Service (updated USB drive size)
Revised Required Parts and Tools (updated USB drive size)
10
08/18/2023
© 2023 Audi of America, Inc.
Revised header (added model years and models)
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Revised title (generalized title)
Revised Warranty (added warranty table for non 91DZ complaints)
9
01/17/2023
Revised Service (updated NavDB download instructions)
Customer states:
After an over the air navigation map update:
• The navigation system is permanently initializing.
Or
• The navigation map is corrupt or incomplete.
Workshop findings:
One of the following DTCs may be stored in the information electronics control module, -J794- (address word
005F):
• DTC B126CF0 (Navigation system Navigation database malfunctioning).
And/Or
• DTC B126CF1 (Navigation database not available).
If this TSB is performed in combination with recall 91DZ, the warranty instructions below do not apply
as reimbursement is within the scope of that recall.
Technical Background
An internal reset during an over-the-air update can cause the navigation database to become corrupted.
Production Solution
Not applicable.
Service
Do not use Internet Explorer to download the files in this TSB. Edge, Firefox, Chrome or Safari should
be used.
1. Please download the current MIB3 Navigation database from the following link:
© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
https://vwgoa.box.com/s/zexspm3t3veqm5y4q893eid9gsvvv1kv
2. Download both files from the download link provided above; Select “download folder”, and then go to the PC
“C drive”.
3. Find the 64GB USB drive, right-click the USB icon, select format, and then select “NTFS” (if the drive is
formatted in FAT32, it might not be possible to update the vehicle via the customer update menu).
4. Formatting the USB drive erases all files on the drive.
5. Open 7-zip (available at www.7zip.org if needed) and locate the NAV files on the C drive and select both files,
then click the extract icon.
6. Once the files are extracted, open the new folder. It should contain at least the folders “Data” and “Meta”. In
addition, some other files may be present.
7. Open the USB drive that was formatted to NTFS and copy the files as listed above directly to the drive (they
CANNOT be in a single folder but just as they are displayed above).
8. Eject the USB drive.
9. In ODIS, under Guided Fault Finding/Guided Functions, select and execute the following test plan: Self test >>
Diagnostic capable system >> 005F - Information Electronics Control Module 1 -J794- (MIB2+ or MIB3) >>
005F - Information Electronics 1, functions / 005F - Basic Setting >> Erase navigation databank.
10.End the diagnostic session and await a vehicle sleep cycle.
11.Insert the USB drive into the vehicle, then go into the MMI settings section; MMI Settings >> select system
maintenance >> software update.
12.At this point, the software update should be available if the prior steps are performed properly.
Please keep the USB flash drive with the navigation data as a workshop tool. It is not required to call
into TAC or re-download the navigation data if the USB flash drive has already been created and is
available. If an updated NavDB is available, it will automatically be installed via an online update after
the initial NavDB is installed. It is not required to keep the vehicle in a service bay or to supervise the
update after it has been started.
Warranty
These warranty instructions are not applicable if this TSB is performed in combination with recall 91DZ,
as reimbursement is handled via that recall.
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
© 2023 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9196
Damage Code:
0039
Labor Operations:
Program display and operating control unit
9196 2599
20 TU
Check and adjust display and operating
control unit
9196 0599
10 TU
GFF
0150 0000
Time stated on
the diagnostic
protocol (Max 25
TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Diagnostic Time:
As per TSB 2062115/11
Claim Comment:
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
Tool Description
N/A (locally sourced)
USB Flash Drive, 64GB or larger
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2037809, 91 MIB: MMI navigation map update "How-to guide" - potential customer concerns.
All parts and service references provided in this TSB (2062115) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.