A9723002071394_1

Service Bulletin Details

Public Details for: A9723002071394_1

This bulleitn provides information for when dtc C10CA00 is found in the onboard supply control unit during a service visit.


- 2023 - 2022 -

Technical Service Bulletin
97 DTC C10CA00 found in onboard supply control unit (diagnostic address 0009) during a service visit
97 23 00 2071394/1 September 11, 2023.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, S3, and RS 3
2022 – 2023
All
Not Applicable
Condition
Customer statement:
• No complaint is described by the customer; this is found during a regular service visit.
Workshop findings:
The following DTC is stored in the onboard supply control unit -J519- (address word 0009):
• C10CA00 Limp-home mode.
Technical Background
There is a software sensitivity in the onboard supply control unit -J519- (address word 0009).
Production Solution
The software has been optimized.
Service
SVM Update Instructions
Always use DoIP when flashing a control module via ODIS in supported vehicles.
• To activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow
DoIP communication.
• This setting will automatically reset when the diagnostic session has ended.
• A red LED light will be visible on the VAS 6154(A) if the DoIP is active.
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
© 2023 Audi of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
2. Update the Electronic Central Electrical (BCM), J519 (address word 0009) using the SVM action code as listed
in the table below, if necessary:
Old Software Version
Part Number
Old Software Version
SVM Code Input
(or higher)
5WA 937 086 *
Software versions
5WA 937 087 *
0150 through 0160
5WA 937 086 *
Software versions 0170
and higher
5WA 937 087 *
New Software Version
0161
09A057
0183
09A059
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9710
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
100 TU)
Diagnostic Time:
GFF
No allowance
0 TU
(included above)
Claim Comment:
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2071394/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Tool Number
© 2023 Audi of America, Inc.
Tool Description
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
VAS 6160/VAS 6150
VAS tester with the current version of ODIS (Windows 10)
Additional Information
All part and service references provided in this TSB (2071394) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.