Edition85

Service Bulletin Details

Public Details for: Edition85

Vw elsa newsletter


- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 85: May 12, 2014
Content

ODIS Service License
Request Reminder

ElsaPro Tip: "Notes"

Technical Bulletins

Pending Service Solutions

Tech Tips

Campaigns

Updates

Suggestions
ODIS Service License Request Reminder
Avoid unnecessary delays during ODIS Service license request and downloads by remembering to
paste the device hardware key into BOTH the hardware key AND computer designation
entry fields in eSHop.
License requests with the computer designation field containing characters other than the hardware
key are denied. The same applies to computer designation fields that are left empty.
Tip: Before proceeding with the request, ensure that both entry fields contain the device hardware
key as illustrated below:
Example:
For detailed instructions on the ODIS Service license request and download process, always refer
to Service Information – ODIS Service document title: ODIS Service Installation Phase 1 –
Preparation & License Request Instructions (eShop)
Please forward this information to any colleagues that are tasked with ordering ODIS Service
licenses that may not otherwise receive this newsletter.
ElsaPro Tip: "Notes"
After you have entered a VIN or selected an existing Job in ElsaPro, a dialog box pops-up showing
what additional information is available for that vehicle. This may include "Notes":
This means that there are Pending Service Solutions (PSS) available for this vehicle.
The PSS information can be accessed from two locations:
1. On the Systems menu, click "Notes". A pop-up will display with a list of relevant
documents:
2. In the Technical Service Handbook (HST) infomedia
Technical Service Handbook
(HST) under Information > Vehicle-specific service information:
Important Note:
We are currently having issues with the displayed list of documents when selecting "Notes" from the
Systems menu (location 1, above).
The list may include erroneous items or broken links.
Our IT team is aware and working to resolve the issue, but we have no timeline yet. Updates will
be included in future newsletters.
In the mean time we encourage everyone to use the "Vehicle-specific service information"
location (location 2, above) to access PSS information.
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Technical Bulletins
96 14 01 - 2028844 Supersedes Technical Bulletin V961204 dated May 4, 2012
to add cargo light and trim panel inspection/replacement procedure and revise
warranty statement.
Rear Cargo Lamp Loose or Falls Out when Closing Rear Lift Gate
Model(s)
Year
Routan
2009–2012
Eng. Code Trans. Code
All
All
VIN Range
From
VIN Range To
All
All
Rear Cargo Lamp Loose or Falls Out when Closing Rear Lift Gate
Production Solution: New lower lift gate trim panel introduced with reduced light
opening specification. July 9, 2011.
Improved cargo light fastener tab introduced May 17, 2013.
96 14 02 - 2028844 Supersedes Technical Bulletin V961401 dated May 2, 2014
to add cargo light and trim panel inspection/replacement procedure, revise
warranty statement and revise warranty service number.
Model(s)
Year
Routan
2009–2012
Eng. Code Trans. Code
All
All
VIN Range
From
VIN Range To
All
All
Rear Cargo Lamp Loose or Falls Out when Closing Rear Lift Gate.
Production Solution: New lower lift gate trim panel introduced with reduced light
opening specification. July 9, 2011.
Rear cargo light fasteners weak and do not hold light in place.
97 14 02 - 2037108
MIL ON, DTC P0236 Turbocharger Boost Sensor (A) Circ. Range Performance
Stored in ECM Fault Memory
Model(s)
Year
Tiguan
Eng. Code
2013–2014 2.0L (CCTA)
Trans. Code
VIN Range
From
VIN Range
To
All
All
All
Increased resistance at the pins of the T14 connector in the engine wiring harness,
causing fault code P0236 Turbocharger Boost Sensor (A) Circ. Range Performance.
Production Solution: Optimized crimping of the engine wiring harness to avoid
circuit faults.
Pending Service Solutions
No new Pending Service Solutions this week.
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Tech Tips
No new tech tips this week.
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Campaigns
REVISION: 97AM - Fuse (Plug-in Position F16)
Revision Summary: U.S.A. market vehicles added to the service action.
Model(s)
Year
Jetta
Sedan
2009–
2010
GTI
2009
Eng. Trans.
Code Code
All
All
VIN Range From
VIN Range To
All
Check Elsa on the day Check Elsa on the day
the campaign work will the campaign work will
be performed to verify be performed to verify
vehicle eligibility
vehicle eligibility
All
Check Elsa on the day Check Elsa on the day
the campaign work will the campaign work will
be performed to verify be performed to verify
vehicle eligibility
vehicle eligibility
The F16 position fuse could fail prematurely due to possible degradation of the fuse’s
coating material. If this happens, it could cause a partial loss (but not a complete
failure) of vehicle lighting, including the loss of DRL illumination on one side of the
vehicle, which in turn could render the vehicle less visible to other motorists and
pedestrians during daylight hours.
REVISION: 38B9 - Transmission Oil Cooler
Model(s)
Year
Eng.
Code
Trans.
Code
VIN Range From
VIN Range To
Verify the open
Verify the open
Jetta, Beetle,
Campaigns/Actions
Campaigns/Actions
TorqueBeetle
screen in Elsa to
screen in Elsa to
2014 1.8T Converter
Convertible,
determine if the VIN# determine if the VIN#
Automatic
Passat
applies to this
applies to this
Campaign/Action
Campaign/Action
Due to a supplier material change during the production of the transmission oil
cooler, the O-ring seals in affected vehicles may be out of specification. If the O-ring
does not completely seal between the oil cooler and transmission, a fluid leak may
result. In the event of a leak, the fluid could contact a hot surface and result in a
vehicle fire.
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Updates
No new updates this week.
Suggestions
Please send comments or suggestions to: [email protected]
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