23-01-080H

GROUP
NUMBER
CAMPAIGN
DATE
Technical Service Bulletin
SUBJECT:
SEPTEMBER 2023
23-01-080H
MODEL
SANTA FE (TMA)
TUCSON (NX4A)
AUTOMATIC TRANSMISSION CASTING INSPECTION &
REPLACEMENT (SERVICE CAMPAIGN TAS)
Description: This TSB applies to certain vehicles with 8-speed transmissions that may have had a
machining operation out of specification that could lead to a higher mileage durability issue regarding
the transmission oil pump. Follow the steps listed below to inspect the transmission. Replace the
transmission if needed.
 IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail
delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WEBDCS to identify open campaigns.
When a vehicle arrives at the service department, access Hyundai Motor America's "warranty
vehicle information" screen via WEBDCS to identify open campaigns.
Applicable Vehicles (Certain):
Vehicles produced from June 29, 2023 to July 03,2023
• 2023MY Santa Fe (TMA) 2.5L
• 2023MY Tucson (NX4a) 2.5 GDI Vehicles produced from June 29, 2023 to July 03,2023
Parts Information:
MY
Model
2023
2023
Transmission Part Number
Old
New
Santa Fe (TMA) 2.5L
45000-4GDX5
45000-4GDX5QQH
Tucson (NX4A) 2.5L
45000-4GDN5
45000-4GDN5QQH
Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair
SUBJECT: AUTOMATIC TRANSMISSION CASTING INSPECTION & REPLACEMENT (SERVICE CAMPAIGN TAS)
Warranty Information:
Model
Op Code
Operation
Op Time
Causal
Part
Santa Fe
(TMA)
Tucson
(NX4A)
30DA15I0
8AT Inspection
0.3 M/H
45000-4GDX5QQH
(TMA)
Nature Cause
Code Code
I3A
30DA15R1
8AT Inspection
and Replacement
3.5 M/H
ZZ3
45000-4GDN5QQH
(NX4A)
NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: This TSB includes Repair validation photos. Op times include VIN, Mileage, and Repair
validation photos as outlined in the Digital Documentation Policy.
NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 4: If a part is found in need of replacement while performing this campaign and the
affected part is still under warranty, submit a separate claim using the same repair order. If the
affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to
performing the work.
Service Procedure:
STUI
This TSB includes Repair validation photos. Refer to the latest Warranty Digital
Documentation Policy for requirements.
1.
Raise the vehicle on lift.
Remove the bolts and remove the undercover.
Inspect the transmission near the transmission
torque mount.
TSB #: 23-01-080H
mount
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SUBJECT: AUTOMATIC TRANSMISSION CASTING INSPECTION & REPLACEMENT (SERVICE CAMPAIGN TAS)
2.
Inspect the transmission just below the QR
code for a machine mark.
3.
Using the example photos shown below, determine if the transmission is GOOD or NG (must
be replaced). The marks are different depending on the transmission production lines.
STUI
Using STUI, take a photo of the casting
mark measuring the distance from the
bottom of the tab and the last 6 digits
of the VIN and the date of repair on a
piece of paper.
Upload the photo to STUI.
4.
Transmission NG - Must be replaced:
Mark is 0~3.5 mm (0~9/64”) from the bottom
of the tab:
If the stamping mark is round as shown, the
transmission must be replaced.
0~3.5 mm
Refer to hyundaitechinfo: Shop Manual ->
Automatic Transaxle System ->
Automatic Transaxle System ->
Automatic Transaxle->
Repair Procedures
TSB #: 23-01-080H
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SUBJECT: AUTOMATIC TRANSMISSION CASTING INSPECTION & REPLACEMENT (SERVICE CAMPAIGN TAS)
5.
Transmission GOOD - Replacement not
needed.
Mark is 0~3.5 mm (0~9/64”) from the bottom
of the tab:
If the stamping mark is not perfectly round,
but elongated as shown, the transmission is
OK and does not need to be replaced.
The service procedure is complete.
6.
0~3.5 mm
Transmission GOOD - Replacement not
needed.
Mark is 4.0~8.0 mm (5/32~5/16”) from the
bottom of the tab:
If the stamping mark is round as shown, the
transmission is OK and does not need to be
replaced.
The service procedure is complete.
4.0~8.0 mm
7.
Reinstall the undercover.
Return the vehicle to the customer.
TSB #: 23-01-080H
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