22G06

Stacy L. Balzer
Operating Director
Service Engineering Operations
Ford Customer Service Division
Ford Motor Company
P. O. Box 1904
Dearborn, Michigan 48121
September 15, 2023
TO:
All U.S. Ford and Lincoln Dealers
SUBJECT:
Heated Steering Wheel Performance Upgrade 22G06
Certain 2023 Model Year F-150 Vehicles
Heated Steering Wheel Performance Upgrade
PROGRAM TERMS
This program will be in effect through September 30, 2026. There is no mileage limit for this program.
URGENCY / EXPIRATION DATE
This Heated Steering Wheel Performance Upgrade has an expiration date of September 30, 2026 to
encourage dealers and customers to have this service performed as soon as possible.
We recommend dealers utilize their FSA VIN List’s name and address to contact customers with
affected vehicles. FSA VIN Lists are expected to be available on September 15, 2023.
AFFECTED VEHICLES
Vehicle
F-150
Model Year
Assembly Plant
Build Dates
2023
Dearborn Truck
Plant – Kansas
City Plant Rouge Plant
September 22, 2022 through March 29, 2023
US population of affected vehicles: 6,261. Affected vehicles are identified in OASIS and FSA VIN
Lists.
Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before
opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit if
required. See the EXCESS STOCK RETURN details in Attachment II for more information.
REASON FOR THIS PROGRAM
A global supply shortage of semiconductor chips caused unavailability of the specific chip within the
Steering Column Control Module (SCCM) required for heated steering wheel functionality.
SERVICE ACTION
Dealers are to replace and configure the steering column control module (SCCM). This service must
be performed on all affected vehicles at no charge to the vehicle owner. For new vehicle storage
guidelines, refer to EFC13033.
OWNER NOTIFICATION MAILING SCHEDULE
Owner letters are expected to be mailed the week of September 15, 2023. Dealers should repair any
affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
© Copyright 2023 Ford Motor Company
ATTACHMENTS
• Administrative Information
• Labor Allowances and Parts Ordering Information
• Technical Instructions
• Vehicle Pickup and Delivery Record
• Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
© Copyright 2023 Ford Motor Company
Administrative Information
Page 1 of 2
Heated Steering Wheel Performance Upgrade 22G06
MOBILE SERVICE REPAIR ASSESSMENT LEVEL
• All repairs in this program have the following assessment level.
- Not a Mobile Service Repair
OASIS ACTIVATION
OASIS will be activated on September 15, 2023.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on September
15, 2023. Owner names and addresses will be available by September 29, 2023.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service
action.
SOLD VEHICLES
• Owners of affected vehicles will be directed to dealers for repairs.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
BRANDED / SALVAGED TITLE VEHICLES
Affected branded /salvaged title vehicles are eligible for this service action.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
PICK-UP AND DELIVERY- Participating Dealers
Dealers participating in the Remote Experience Program:
• Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset
section for additional details.
PICK-UP AND DELIVERY- Non-participating Dealers
Dealers not participating in the 2023 Remote Experience Program for Pick-up & Delivery are
authorized to claim unique services for completing this program.
• Dealers are authorized to claim one-half labor hour per repair for vehicle pick-up & delivery
services. Refer to Labor Allowances for details.
© Copyright 2023 Ford Motor Company
•
Dealers must retain a Vehicle Pick-up & Delivery Record with the repair order documentation.
© Copyright 2023 Ford Motor Company
Administrative Information
Page 2 of 2
Heated Steering Wheel Performance Upgrade 22G06
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual –
Section 6 – Ford/Lincoln Program Policies – Field Service Actions (FSA) – Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is
required.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval
Request to the SSSC Web Contact Site before completing the repair.
CLAIMS PREPARATION AND SUBMISSION
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims:
▪ Claim type 31: Field Service Action
▪ Sub Code: 22G06
▪ Customer Concern Code (CCC): C20
▪ Condition Code (CC): 42
▪ Causal Part Number: 3F791, Quantity 0
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with the same claim type and subcode as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
• Pickup & Delivery:
o Dealers participating in the Remote Experience Program –
▪ Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery
(PDL) Offset section for additional details.
o Dealers NOT participating in the Remote Experience Program –
▪ Dealers are authorized to claim one-half labor hour per repair for vehicle pickup and delivery services.
▪ Dealers must retain a Vehicle Pick-up and Delivery Record with the repair order
documentation.
© Copyright 2023 Ford Motor Company
Labor Allowances and Parts Ordering Information
Page 1 of 2
Heated Steering Wheel Performance Upgrade 22G06
LABOR ALLOWANCES
Description
Labor Operation
Labor Time
12" Display: Replace SCCM and HVAC Module with Center
Console. Enable the heated steering wheel option using FDRS.
22G06B
1.1 Hours
12" Display: Replace SCCM and HVAC Module without Center
Console. Enable the heated steering wheel option using FDRS.
22G06C
1.1 Hours
15" Display: Replace SCCM and enable the heated steering wheel
22G06D
0.8 Hours
22G06E
0.9 Hours
If equipped with Adaptive Steering and lane departure: Check and
Correct Front Toe and configure Lane Departure.
22G06F
1.0 Hours
Vehicle Pick-up and Delivery Allowance:
This allowance is only for non-eligible 2023 Remote
Experience Program Dealers.
NOTE: This allowance is for dealer-performed vehicle pickup/delivery for dealership repairs only. Can only be claimed
once, regardless of outstanding FSAs repaired.
22G06PP
0.5 Hours
option using FDRS.
If equipped with Adaptive Steering: Check and Correct Front Toe.
PARTS REQUIREMENTS / ORDERING INFORMATION
Order
Quantity
Claim
Quantity
Steering Column Module – NOT equipped with Auto
Wipers OR Power Adjustable Steering Column
1
1
ML3Z- 3F791-HB
Steering Column Module – Equipped with Power
Adjustable Steering Column
1
1
NL3Z- 3F791-BA
Steering Column Module – Equipped with Auto Wipers
1
1
W721079-S437
Steering Wheel Bolt
1
1
Part Number
Description
NL3Z- 3F791-AA
NL3Z- 19980-S
HVAC Control Module
1
1
NOTE: Please contact the SSSC if you are unsure which part number to order.
Order your parts requirements through normal order processing channels. To guarantee the shortest
delivery time, an emergency order for parts must be placed.
DEALER PRICE
For the latest prices, refer to DOES II.
© Copyright 2023 Ford Motor Company
Labor Allowances and Parts Ordering Information
Page 2 of 2
Heated Steering Wheel Performance Upgrade 22G06
PARTS RETENTION, RETURN, & SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 - WARRANTY PARTS
RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must
be scrapped by all applicable local, state, and federal environmental protection and hazardous
material regulations. Federal law prohibits selling motor vehicle parts or components that are under
safety, compliance, or emissions recall.
EXCESS STOCK RETURN
The excess stock returned for credit must have been purchased from Ford Customer Service Division
by Policy Procedure Bulletin 4000.
REPLACED FSA PARTS INSPECTION AND SIGN OFF
Effective March 1st, 2021 all parts replaced as part of an FSA repair with a repair order open date of
March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your
dealer’s fixed operations management team or an employee the task has been delegated to. If the
task is to be delegated to a non-management employee, the employee needs to be someone other
than the technician who completed the repair and needs to understand the importance of completing
this task consistently and accurately.
•
All parts replaced as part of an FSA repair should be returned to the parts department
following the Warranty Parts Retention and Return Policies.
•
Inspect the replaced parts to verify the FSA repair was completed.
•
If the FSA repair is found to be complete, the designated employee signs the repair order line
or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts
were inspected and validated to have been replaced.
•
After the parts have been inspected, they should be handled based on the guidance in the
parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). Please
visit FMCDEALER > PARTS & SERVICE > WARRANTY ADMINISTRATION & WARRANTY
PARTS RETURN for the latest Immediate Scrap List information.
•
This process is subject to review during warranty audits for FSA repairs with a repair order
open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement
found not to have been inspected and signed off during a warranty audit will be subject to
chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair
Process.
Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle
repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA
parts inspection process (electronic or handwritten) is independent of other warranty approval
requirements. The approval by the designated employee implies that the FSA parts were found to be
replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a
single Repair Order, each applicable occurrence will require individual post-repair approval by the
designated employee.
© Copyright 2023 Ford Motor Company
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121
September 2023
Heated Steering Wheel Performance Upgrade 22G06
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Your Vehicle Identification Number (VIN): 12345678901234567
At Ford Motor Company, we are committed not only to building high-quality, dependable products but
also to building a community of happy, satisfied customers. To demonstrate that commitment, we are
providing a no-charge Performance Upgrade for your vehicle with the VIN shown above.
Why are you
receiving this notice?
On your vehicle, a global supply shortage of semiconductor chips caused
unavailability of the specific chip within the Steering Column Control Module
(SCCM) required for heated steering wheel functionality.
What is the effect?
Heated steering wheel functionality is not available.
What will Ford and
your dealer do?
In the interest of customer satisfaction, Ford Motor Company has authorized
your dealer to install software and a new module(s) which will enable the
heated steering wheel functionality free of charge (parts and labor) under the
terms of this program.
This Customer Satisfaction Program will be in effect until September 30,
2026 regardless of mileage. Coverage is automatically transferred to
subsequent owners.
How long will it take?
The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What should you do?
Please call your dealer without delay to schedule a service appointment for
Heated Steering Wheel Performance Upgrade 22G06. Provide the dealer
with the VIN of your vehicle. The VIN is printed near your name at the
beginning of this letter.
If you do not already have a servicing dealer, you can access
ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this service action completed on
your vehicle. The vehicle owner is responsible for making arrangements to
have the work completed. Ford Motor Company can deny coverage for any
vehicle damage that may result from the failure to have this service action
© Copyright 2023 Ford Motor Company
performed on a timely basis. Therefore, please have this service action
performed as soon as possible.
NOTE: You can receive information about Recalls and Customer
Satisfaction Programs through our FordPass App. The app can be
downloaded through the App Store or Google Play. In addition, there are
other features such as reserving parking in certain locations and controlling
certain functions on your vehicle (lock or unlock doors, remote start) if it is
equipped to allow control.
What if you no longer
own this vehicle?
If you no longer own this vehicle and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because our records, which are based primarily on
state registration and title data, indicate that you are the current owner.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership's Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our
Ford Customer Relationship Center at 1-866-436-7332 and one of our
representatives will be happy to assist you. If you wish to contact us through
the Internet, our address is: ford.com/support.
For the hearing-impaired call 1-800-232-5952 (TDD). Representatives are
available Monday through Friday: 8:00 AM – 8:00 PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our
Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one
of our representatives will be happy to assist you. If you wish to contact us
through the Internet, our address is fleet.ford.com.
Representatives are available Monday through Friday: 7:00 AM – 11:00 PM
and Saturday 7:00 AM – 5:00 PM (Eastern Time).
Thank you for your attention to this important matter.
Ford Customer Service Division
© Copyright 2023 Ford Motor Company
Pick-Up and Delivery Repair Record
Page 1 of 1
22G06 – Heated Steering Wheel Replacement
VEHICLE PICK-UP AND DELIVERY RECORD
VIN ____________________________ received (check one):
☐ Pick-up and/or delivery service
As outlined below for the 22G06 Field Service Action program.
☐ Pick-up
– Date: _______________
☐ Delivery
– Date: _______________
Repair Order #
Repair Order Date
Service Manager Signature
Date
TECHNICAL INSTRUCTIONS
PAGE 1 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
CERTAIN 2023 MODEL YEAR F-150 AND F-150 LIGHTNING VEHICLES —
HEATED STEERING WHEEL ACTIVATION
SERVICE PROCEDURE
Table Of Contents
					
Vehicles with a 15" screen
						
With Adaptive Steering ....................................................................Page 1
						
Without Adaptive Steering ..............................................................Page 3
					
Vehicles with a 12" screen
						
With Adaptive Steering ....................................................................Page 7
						
Without Adaptive Steering ..............................................................Page 9
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are
under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford,
all parts replaced under this FSA must be scrapped in accordance with all applicable local, state
and federal environmental protection and hazardous material regulations. Refer to the Parts
Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
Vehicles with a 15" screen with Adaptive Steering
1. Replace the Steering Column Control Module (SCCM). Follow the Workshop Manual (WSM) 		
procedures in Section 211-05.
NOTE: F-150 Lightning vehicles have a different lower instrument trim panel. See Figure 1.
LOWER INSTRUMENT
TRIM PANEL
2206F
FIGURE 1
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
TECHNICAL INSTRUCTIONS
PAGE 2 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
2. Complete the check and adjustment of front toe. Follow WSM procedures in Section 204-00.
3. Connect a battery charger to the 12 Volt (V) battery.
NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not
the 12V battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection and the Vehicle Communication Module (VCM) is properly
connected to the Data Link Connector (DLC).
4. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is 		
run. Vehicle identification data appears on the screen when this is complete.
5. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures 		
are listed on the right hand (RH) side of the screen. Modules that are communicating are
highlighted in green.
6. Select Toolbox tab.
7. From the list on the LH side of the screen, select the SCCM.
8. From the list on the RH side of the screen, select SCCM - Enable Heated Steering Wheel
9. Click RUN. Follow all on-screen instructions carefully.
10. Verify that the soft button is available on the display screen. See Figure 2.
HEATED STEERING
WHEEL AVAILABLE
2206H
FIGURE 2
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
TECHNICAL INSTRUCTIONS
PAGE 3 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
Vehicles with a 15" screen without Adaptive Steering
NOTE: Removal steps in this procedure may contain installation details.
NOTE: This step is only necessary when installing a new component.
NOTE: The Programmable Module Installation (PMI) process must begin with the current SCCM
		 installed. If the current SCCM does not respond to the diagnostic scan tool, the tool may prompt 		
		 for As-Built data as part of the repair.
1. Using a diagnostic scan tool, begin the PMI process for the SCCM following the on-screen 		
instructions.
2. Remove the driver airbag. Follow WSM procedures in Section 501-20B.
3. Disconnect the steering wheel electrical connector(s). See Figure 3.
2206C
FIGURE 3
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
TECHNICAL INSTRUCTIONS
PAGE 4 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
NOTE: Make sure the tick-mark on the end of the steering column shaft is on the top position.
4. Remove and discard the steering wheel bolt and remove the steering wheel. See Figure 4.
Torque: 46 lb.in (62.5 Nm)
2206D
FIGURE 4
5. Remove the steering column shrouds. Follow WSM procedures in Section 501-05.
NOTE: F-150 Lightning vehicles have a different lower instrument trim panel. See Figure 5.
LOWER INSTRUMENT
TRIM PANEL
STUD FOR
MISSING NUT
STUD FOR
2206F
MISSING
NUT
FIGURE 5
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
TECHNICAL INSTRUCTIONS
PAGE 5 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
6. Disconnect the SCCM electrical connectors, unclip the pin type retainer and position the harness 		
aside. See Figure 6.
2206A
FIGURE 6
7. Remove the retainers and the SCCM. See Figure 7.
Torque: 28 lb.in (3.2 Nm)
NOTE: Clockspring has been removed for clarity. It is not necessary to remove the clockspring 			
		 separately.
x4
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2206B
PLACE COPY
HERE
FIGURE 7
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
PLACE COPY HERE
PLACE COPY HERE
TECHNICAL INSTRUCTIONS
PAGE 6 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
8. Install new SCCM. For installation reverse Steps 1-7.
9. Using a diagnostic scan tool, complete the PMI process for the SCCM following the on-screen 		
instructions. 10. Connect a battery charger to the 12 Volt (V) battery.
NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not
the 12V battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection and the Vehicle Communication Module (VCM) is properly
connected to the Data Link Connector (DLC).
11. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is 		
run. Vehicle identification data appears on the screen when this is complete.
12. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures 		
are listed on the right hand (RH) side of the screen. Modules that are communicating are
highlighted in green.
13. Select Toolbox tab.
14. From the list on the LH side of the screen, select the SCCM.
15. From the list on the RH side of the screen, select SCCM - Enable Heated Steering Wheel
16. Click RUN. Follow all on-screen instructions carefully.
17. Verify that the soft button is available on the display screen. See Figure 8.
HEATED STEERING
WHEEL AVAILABLE
2206H
FIGURE 8
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
TECHNICAL INSTRUCTIONS
PAGE 7 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
Vehicles with a 12" screen with Adaptive Steering
1. Replace the Steering Column Control Module (SCCM). Follow the WSM procedures in
Section 211-05.
2. Complete the check and adjustment of front toe. Follow WSM procedures in Section 204-00.
3. Replace the Heating, Ventilation and Air Conditioning (HVAC) Control Module. Follow WSM
procedures in Section 412-00.
NOTE: It is not necessary to perform the PMI procedure for the HVAC module.
NOTE: Use care in separating the HVAC module as it is secured with a clip. Press in on the clips to 		
		 release. See Figure 9.
HVAC
MODULE
2206E
FIGURE 9
STUD FOR
MISSING NUT
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
TECHNICAL INSTRUCTIONS
PAGE 8 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
4. Connect a battery charger to the 12 Volt (V) battery.
NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not
the 12V battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection and the Vehicle Communication Module (VCM) is properly
connected to the Data Link Connector (DLC).
5. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is 		
run. Vehicle identification data appears on the screen when this is complete.
6. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures 		
are listed on the right hand (RH) side of the screen. Modules that are communicating are
highlighted in green.
7. Select Toolbox tab.
8. From the list on the LH side of the screen, select the SCCM.
9. From the list on the RH side of the screen, select SCCM - Enable Heated Steering Wheel
10. Click RUN. Follow all on-screen instructions carefully.
11. Start vehicle and verify that the heated steering wheel is functioning. See Figure 10.
HEATED STEERING
WHEEL AVAILABLE
2206J
FIGURE 10
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
TECHNICAL INSTRUCTIONS
PAGE 9 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
Vehicles with a 12" screen without Adaptive Steering
NOTE: Removal steps in this procedure may contain installation details.
NOTE: This step is only necessary when installing a new component.
NOTE: The Programmable Module Installation (PMI) process must begin with the current SCCM 			
		 installed. If the current SCCM does not respond to the diagnostic scan tool, the tool may prompt
		 for As-Built data as part of the repair.
1. Using a diagnostic scan tool, begin the PMI process for the SCCM following the on-screen 		
instructions.
2. Remove the driver airbag. Follow WSM procedures in Section 501-20B.
3. Disconnect the steering wheel electrical connector(s) See Figure 11.
2206C
FIGURE 11
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
TECHNICAL INSTRUCTIONS
PAGE 10 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
NOTE: Make sure the tick-mark on the end of the steering column shaft is on the top position.
4. Remove and discard the steering wheel bolt and remove the steering wheel. See Figure 12.
Torque: 46 lb.in (62.5 Nm)
2206D
FIGURE 12
5. Remove the steering column shrouds. Follow WSM procedures in Section 501-05.
6. Disconnect the SCCM electrical connectors, unclip the pin type retainer and position the harness 		
aside. See Figure 13.
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
2206A
PLACE
COPY HERE
FIGURE 13
PLACE COPY HERE
PLACE COPY HERE
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
TECHNICAL INSTRUCTIONS
PAGE 11 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
7. Remove the retainers and the SCCM. See Figure 14.
Torque: 28 lb.in (3.2 Nm)
NOTE: Clockspring has been removed for clarity. It is not necessary to remove the clockspring 			
		 separately.
x4
2206B
FIGURE 14
8. Install new SCCM. Reverse Steps 1-7.
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
TECHNICAL INSTRUCTIONS
PAGE 12 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
9. Replace the Heating, Ventilation and Air Conditioning (HVAC) Control Module. Follow WSM
procedures in Section 412-00.
NOTE: It is not necessary to perform the PMI procedure for the HVAC module.
NOTE: Use care in separating the HVAC module as it is secured with a clip. Press in on the clips to 		
		 release. See Figure 15.
HVAC
MODULE
2206E
FIGURE 15
10. Using a diagnostic scan tool, complete the PMI process for the SCCM following the on-screen 		
instructions.
11. Connect a battery charger to the 12 Volt (V) battery.
NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not
the 12V battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection and the Vehicle Communication Module (VCM) is properly
connected to the Data Link Connector (DLC).
12. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is 		
STUD FOR
run. Vehicle identification data appears on the screen when this is complete.
MISSING NUT
13. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).
STUD FOR
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NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures
		
are listed on the right hand (RH) side of the screen. Modules that are communicating are
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highlighted in green.
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CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
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TECHNICAL INSTRUCTIONS
PAGE 13 OF 13
APPLICATION PERFORMANCE UPGRADE 22G06
14. Select Toolbox tab.
15. From the list on the LH side of the screen, select the SCCM.
16. From the list on the RH side of the screen, select SCCM - Enable Heated Steering Wheel
17. Click RUN. Follow all on-screen instructions carefully.
18. Start vehicle and verify that the heated steering wheel is functioning. See Figure 16.
HEATED STEERING
WHEEL AVAILABLE
2206J
FIGURE 16
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CPR © 2023 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
09/2023
PLACE COPY HERE