2066246/3
Service Bulletin Details
Public Details for: 2066246/3
Bentayga/new flying spur - dtc P0C4A00 hybrid/ev battery pack coolant pump 'a' control performance within address 8c. Customer statement / workshop findings - speed limitation noticeable when driving in ev mode (restricting the vehicle sp
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2021
2021 BENTLEY BENTAYGA HYBRID |
Models from 2020
2020 BENTLEY BENTAYGA HYBRID |
Models from 2019
2019 BENTLEY BENTAYGA HYBRID |
Technical product information Bentayga/New Flying Spur - DTC P0C4A00 Hybrid/EV Battery Pack Coolant Pump "A" Control Performance within address 8C Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Topic Market area Brand Transaction No. Level Status Release date Bentley 2066246/3 EH Approval Event memory entries Diagnostic address Event memory entry Fault type Fault status 008C - Hybrid battery management P0C4A00: Hybrid/EV Battery Pack Coolant Pump "A" Control Performance Intermittent 008C - Hybrid battery management P0C4A00: Hybrid/EV Battery Pack Coolant Pump "A" Control Performance static New customer code Object of complaint electrical power, electric system, data transfer -> power supply electrical power, electric system, data transfer -> battery management -> charging highvoltage battery Vehicle data Bentayga Hybrid Sales types Type 4V14F9 4V14F9 4V14F9 4V14F9 4V14F9 MY 2019 2020 2021 2022 2023 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * New Flying Spur Hybrid Sales types Type ZG23GB ZG23GB ZG25GB MY 2022 2023 2023 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * Documents Document name master.xml INTERNAL Complaint type functionality functionality -> defective function sequence Position Technical product information Transaction No.: 2066246/3 Bentayga/New Flying Spur - DTC P0C4A00 Hybrid/EV Battery Pack Coolant Pump "A" Control Performance within address 8C Customer statement / workshop findings Customer statement • Speed limitation noticeable when driving in EV mode (Restricting the vehicle speed to approximately 30mph/48kph) - Refer also to the video on the Bentley Hub referencing TPI 2066246/- • No other warnings are evident within the DIP Workshop findings • DTC P0C4A00 Hybrid/EV Battery Pack Coolant Pump "A" Control Performance within Address 8C Battery Regulation Control Unit Technical background VERY IMPORTANT: This vehicle uses a High voltage system and MUST only be worked on by suitably qualified personnel VERY IMPORTANT: Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system In the event the issue is as described within the Customer statement/Workshop findings section, refer to the instructions within the Measure section of this TPI Revision history TPI 2066246/2 - Additional details added within the Measure section step 4 regarding the location of J1141 high Voltage battery coolant pump relay Production change - Measure 1) Referring to Rep.Gr 93 - Carry out an Inspection and classification of the Hybrid battery unit AX1 VERY IMPORTANT: In the event that the classification result of the battery is ‘Normal’ the operative should conduct the remaining steps of this TPI from step 2 However If the classification result of the battery is either ‘Danger’ or ‘Warning’ then move the car to the quarantine area and raise a DISS immediately, the operative MUST NOT continue with any other work unless instructed via the open DISS query 2) Run a full diagnostic log and check If DTC’s are present in 8C Battery Regulation Control unit. If P0C4A00 DTC is logged, check if the following Extended ambient conditions are evident within the ODIS log as shown below • Power reduction status Batt_limited_performance_active • Pump for HV battery coolant, Status Speed_limitation_because_of_dry_running NOTE: If the Power reduction status is ‘Batt limited performance active And/Or The Pump for High Voltage (HV) battery coolant status is ‘Speed limitation because of dry running’ this suggests a HV coolant system issue is causing the EV drive speed limitation issue • Should the afore mentioned DTC and/or extended ambient conditions be evident - Continue to step 3 3) Referring to Rep.Gr 19 - Check the High Voltage coolant reservoir level • Referring to Rep.Gr 19 - Check to confirm there are no coolant leaks on the high voltage coolant system INTERNAL In the event a coolant leak is identified, the operative must respond via the open DISS query and await feedback before conducting any further work Or Should no issues be found the operative should continue with the remaining instructions 4) Referring to Rep.Gr 19 - Replace the V590 Coolant pump and the J1141 High Voltage battery coolant pump relay HINT: The J1141 High Voltage battery coolant pump relay is located as follows • Engine compartment • Fuse holder SU • Part number - 4H0 951 253C • Referring to Rep.Gr 19 - Ensure the High Voltage coolant drain, fill and bleed is conducted to completion 5) Conduct a road test - Check to confirm issue is now resolved by driving the vehicle in EV Drive mode Should the issue be resolved no further action is required Or In the issue is not resolved, the operative MUST respond via the open DISS query and await feedback before conducting any further work Warranty accounting instructions Due to numerous possible symptoms which could be evident, please refer to Labour operations section within Elsa pro for all applicable codes/times • Each claim will be reviewed individually by the Bentley Warranty team Parts information Any part numbers quoted within this TPI are correct at the time publishing, always refer to the ETKA parts catalogue, In the event that the high voltage coolant system Anti tamper lock for the high voltage coolant reservoir cap was removed please ensure the lock is always replaced as per the ETKA parts catalogue INTERNAL