SFCC_SEP2023_15

Service Bulletin Details

Public Details for: SFCC_SEP2023_15

A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery state of charge due to the door modules staying awake.


- 2022 - 2021 - 2020 -

Models from 2022
2022 LAND ROVER DEFENDER
2022 LAND ROVER DISCOVERY
Models from 2021
2021 JAGUAR F-PACE
2021 JAGUAR I-PACE
2021 JAGUAR XF
2021 LAND ROVER DEFENDER
2021 LAND ROVER DISCOVERY
2021 LAND ROVER RANGE ROVER VELAR
Models from 2020
2020 LAND ROVER DEFENDER 
CUSTOMER SERVICE
OWNER NOTIFED PROGRAM H447 N811 – DOOR ZONE MODULES
OWNER NOTIFED PROGRAM H447 N811 – DOOR ZONE MODULES
AFFECTED MODELS
VOLUME AFFECTED
REPAIR
21MY F-PACE, I-PACE, XF
21MY Range Rover Velar
20-22MY Defender
21-22MY Discovery
JAG US 46 CAN 13
LR US 163 CAN 26
A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door
modules staying awake. Retailers will perform a software update to all door
modules.
REPAIR TIME
0.3 hrs + DIDO
CAMPAIGN LAUNCH
August 31st, 2023
Notes
Please ensure to check the warranty portal to identify affected vehicles and
preformed the repair at the vehicle's next service visit.
Owners will be notified via mail on or before September 26th, 2023
CUSTOMER LOVE
UNITY
INTEGRITY
GROWTH
IMPACT
15

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.