23-NA-165
Service Bulletin Details
Public Details for: 23-NA-165
This technical bulletin provides repair information to correct a customer concern of vehicle will not lock and unlock (loss of active functions) crank or start (loss of passive functions) with dtc P0513 set.
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -
Models from 2020
2020 BUICK ENVISION |
2020 CHEVROLET EQUINOX |
2020 CHEVROLET MALIBU |
2020 GMC ACADIA |
2020 GMC TERRAIN |
Models from 2019
2019 BUICK ENVISION |
2019 CHEVROLET EQUINOX |
2019 CHEVROLET MALIBU |
2019 GMC ACADIA |
2019 GMC TERRAIN |
Models from 2018
2018 CHEVROLET EQUINOX |
2018 GMC TERRAIN |
Bulletin No.: Service Bulletin Date: 23-NA-165 September, 2023 TECHNICAL Subject: Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set Brand: Model: Buick Envision Chevrolet GMC Model Year: from to 2019 2020 Equinox 2018 Malibu 2019 Acadia 2019 Terrain 2018 Involved Region or Country VIN: from to Engine: Transmission: 2023 2023 North America Additional Options (RPOs) Condition Some customers may comment that active (lock/unlock) and passive (vehicle starting) key FOB functions do not work and that the vehicle will not crank. Technician may find DTC P0513 may be set in active or history. Cause This condition may have presented immediately following a low voltage condition, jump start, battery charging, battery replacement or battery disconnect and reconnect. This can present a memory corruption event in the BCM. Loss of key FOB passive and active can also follow incorrect immobilizer repair attempts. Copyright 2023 General Motors LLC. All Rights Reserved. Page 2 September, 2023 Bulletin No.: 23-NA-165 Important: Do not attempt the immobilizer procedure or module replacements before following this bulletin. This procedure ONLY applies to the GEN3R BCM GEN3R BCMs can be identified by either the label on the module or looking up the BMPN part number information in GDS2. Correction 6430397 Bulletin No.: 23-NA-165 September, 2023 Page 3 Follow the steps below to verify BMPN is a GEN3R through GDS2. Verify you have a GEN3R BCM Base Model Part Number. Only GEN3R BCMS are eligible for this bulletin. Navigate to GDS2 > Module Diagnostics > [K9] Body Control Module > Identification Information > Identification Information. 6430402 Page 4 September, 2023 Bulletin No.: 23-NA-165 6430401 Bulletin No.: 23-NA-165 September, 2023 Page 5 6430398 6430399 Page 6 September, 2023 Bulletin No.: 23-NA-165 6430394 BMPNs eligible for this bulletin: 13518569, 13518570, 13518602, 13518603, 13519619, 13519620, 13519648, 13527252, 13527260, 13527261, 13527297, 13527298, 13527827, 13529492, 13529493, 13533809, 13533813, 13533814, 13533817, 13533821. If the BCM is not a GEN3R, this bulletin does not apply. Continue with standard troubleshooting procedures in SI. If the BCM is GEN3R, proceed. Service Procedure Important: Service agents must comply with all International, Federal, State, Provincial, and/or Local laws applicable to the activities it performs under this bulletin, including but not limited to handling, deploying, preparing, classifying, packaging, marking, labeling, and shipping dangerous goods. In the event of a conflict between the procedures set forth in this bulletin and the laws that apply to your dealership, you must follow those applicable laws. Important: If an immobilizer learn was previously done prior to this bulletin and no passive/active FOB functions work but the vehicle will now start with the FOB in the immobilizer pocket, and P0513 is no longer current, proceed to the step 5. 1. If no immobilizer learn was performed, verify there are no immobilizer DTCs set in the K9 Body Control Module. If any codes are set, please refer to service information. 2. From SPS Supported Controllers, select K9 Body Control Module “Special Data Reset A.” Bulletin No.: 23-NA-165 September, 2023 Page 7 6430404 3. Using the existing FOBs, from SPS Supported Controllers, select Immobilizer procedure “Body Control Module IMMO Learn with Existing Transponder or Remote Key.” Page 8 September, 2023 Bulletin No.: 23-NA-165 6430395 4. Confirm vehicle cranks and starts and all FOB functions work properly on every FOB and that there are no current DTCS. If there are no current DTCs and every FOB function works on all FOBs, stop here. If any DTCs related to this bulletin are still current and vehicle will not start, proceed to step 5. Important: Only proceed to these next steps if an immobilizer learn was previously done prior to this bulletin and no passive/active FOB functions work but the vehicle will now start with the FOB in the immobilizer pocket and P0513 is no longer current. Note: If the FOBs work actively or passively and P0513 is not present, proceed to the “FOB troubleshooting section ” in SI. 5. From SPS Supported Controllers, select K9 Body Control Module “Special Data Reset A.” Bulletin No.: 23-NA-165 September, 2023 Page 9 6430404 Note: At this time the existing key FOBs will not work and new blank FOBs must be used. 6. Using at least 2 NEW FOBs, from SPS Supported Controllers, select Immobilizer procedure “Engine Control Module and Body Control Module IMMO Learn.” Page 10 September, 2023 Bulletin No.: 23-NA-165 6430396 Note: If the vehicle had more than two FOBs paired, all FOBS must be replaced. 7. Confirm vehicle cranks and starts and all FOB functions work properly on every FOB and that there are no current DTCs. Bulletin No.: 23-NA-165 September, 2023 Page 11 Parts Information May require FOB replacements, use Electronic Parts Catalog to determine correct part number. Warranty Information For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation Description Labor Time *2889828 GEN3R P0513 DTC Special Data Reset 0.5 hr *This is a unique Labor Operation for Bulletin use only. Version 1 Modified Released September 18, 2023 GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION