B410203
Service Bulletin Details
Public Details for: B410203
Due to prolonged, normal body flex acting on the vehicle during its service life, a small indentation and/or a crack can form in the body sheetmetal in the right rear wheelwell (aka wheel house). Potential water ingress and a risk of corr
- 2023 -
Models from 2023
2023 BMW X7 |
10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP SIB 41 02 23 SERVICE ACTION: RIGHT REAR WHEELWELL HUMP 2023-10-23 This Service Information Bulletin (Revision 01) replaces SI B41 02 23 dated May 2023. What’s New: Part and Claim Information sections updated ☐ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series G07 Model Description X7 Sport Activity Vehicle Production Date February 15 – February 25, 2023 SITUATION Due to prolonged, normal body flex acting on the vehicle during its service life, a small indentation and/or a crack can form in the body sheetmetal in the right rear wheelwell (aka wheel house). Potential water ingress and a risk of corrosion is possible. CAUSE A possible error in the metal stamping tool for the wheelwell. CORRECTION Inspect the wheelwell hump and rework if necessary. PROCEDURE 1. Remove the right rear wheelwell cover following the repair instruction listed in ISTA/AIR (51 71 041). Copyright ©2023 BMW of North America, Inc. about:blank 1/8 10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP 2. Inspect the circular pressed hump on right rear wheelwell for any cracks and/or indentations (arrow in photo). Use a strong light to illuminate the area for the visual inspection. Touch the hump with a finger for a tactile inspection. Note: Move the cables/wires aside to fully see the hump. Note: If no cracks or indentations are seen or felt, no further action is needed. Reassemble the vehicle Note: This photo indicates a hump that requires rework (no good). Continue to Step 3. 3. Remove the luggage compartment panels following the repair instructions listed in ISTA/AIR (51 47 220). 4. Using the attached document in this SIB, cut out the Parts replacement panel using the template and dimensions provided. The vehicle’s wheelwell panel does not need to be cut. Copyright ©2023 BMW of North America, Inc. about:blank 2/8 10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP 5. Place the cut panel onto the wheelwell hump. Using a marker, trace the panel edges (dotted line) onto the vehicle. 6. Clean the marked area of coating, wax, and body sealant. Copyright ©2023 BMW of North America, Inc. about:blank 3/8 10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP 7. The two ends of the crack/indentation must be drilled using a 3 mm drill bit. This prevents the crack/indentation from expanding. Note: Before drilling, care must be taken to not damage any internal parts or control devices located on the back surface (in luggage compartment wheelwell wall). If necessary, remove them before drilling. Note: After drilling, the drill chips must be vacuumed out of the luggage compartment. 8. Apply K5 adhesive to the panel. Note: Review notes on handling K5 adhesive (41 00 repair instructions). Copyright ©2023 BMW of North America, Inc. about:blank 4/8 10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP 9. Place and press the panel onto the wheelwell hump firmly. Coat the cut edges with K5 adhesive. If necessary, secure the panel using tape to prevent it from slipping off. Note: Allow K5 adhesive to cure/harden for approx. 10 hours at room temperature (~68º F). Note: Seal the area with D2 sealant. 10. Reassess the vehicle once repair is completed. PARTS INFORMATION Please monitor the weekly Parts Matrix for the cover panel ordering procedure. To determine the part number that applies to the specific vehicle being repaired, enter the VIN/chassis number into either ETK or AIR, this will consider the specific equipment and/or options that are fitted to the vehicle. Part Number 41 00 7 947 142 Description Cover panel, wheel house, right Quantity 1 Bulk Materials – Center Workshop Repair (WP 3, 4) 83 19 5 A66 E25 83 19 2 158 654 Sealant D2 Body adhesive K5 Sublet Sublet CLAIM INFORMATION Reimbursement for this Action will be via normal claim entry utilizing the applicable work package information below, and when applicable, including the third-party sublet repair. Plus work (+) Main work The vehicle new in-stock or is already in the workshop The vehicle arrives for this Service Action, no other Main work will be performed/claimed during this workshop visit Only one of the flat rate labor operation codes listed below can be used for claim submission and reimbursement. Also, only one Main work flat rate labor operation code can be claimed per workshop visit. Repair Code: 0041180200 G07 Rework the wheel arch end plate Below are the special flat rate labor operation code choices for this action. A. Center Workshop Inspection (No Repair is Necessary) Work Pkg Labor Operation Description Labor Allowance Copyright ©2023 BMW of North America, Inc. about:blank 5/8 10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP #1 00 73 955 Checking the rear right wheel arch end plate (No repair is necessary) (Plusposition) 3 FRU #2 00 73 358 Checking the rear right wheel arch end plate (No repair is necessary) (Main) 5 FRU Or: B. Center Workshop Inspection and Repair Work Pkg Labor Operation Description Labor Allowance #3 00 73 957 Checking and reworking the rear right wheel arch end plate (Plusposition) 23 FRU 00 73 360 Checking and reworking the rear right wheel arch end plate (Main) 24 FRU Or: #4 Important Note Work Package # 5 and 6, are not valid for the US Market. And: Sublet – Bulk Materials for WP 3, 4 (RO and Claim Comments Required) Sublet Code Up to $25.00 4 Reimbursement for the repair-related bulk materials (Do not use the BMW part numbers for claim submission) Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers) is at the dealer net price amount for the proportional quantities used plus your center’s handling. Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section. Or: C. Center Workshop Inspection with a Third-Party Rework Repair (CCRC or Approved Body Shop) Work Pkg #7 Labor Operation Description Labor Allowance 00 74 674 Check rear right wheel arch end plate for external service (Plusposition) 1 FRU 00 74 074 Check rear right wheel arch end plate for external service (Main) 3 FRU Or: #8 And: Third-Party Description (Associated work for WP 7 and WP 8) Sublet Code 3 Reimbursement for third-party repair to rework right rear wheel arch end plate including the used quantities of approved bulk materials (excluding the Cover panel, wheel house, right and other repair related/required BMW part numbers to be invoiced on the repair order and claimed) Sublet Allowance Up to $425.00 Invoice the eligible rework labor/used bulk materials in sublet on the repair order at the actual cost charged with no handling or markup. The sublet amount must also include any discounts or allowances. Copyright ©2023 BMW of North America, Inc. about:blank 6/8 10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP The appropriate charge for the “necessary repair-related rework procedures” is determined by comparing the charged amount against the corresponding amount that is based on your warranty rates. Prior to performing the repair, calculate your center’s repair cost and then obtain outside repair estimate(s) for price comparison purposes. It is your center’s responsibility to review the repair cost estimate prior to the repair being performed. This will help ensure that the amount requested for this repair work is based on what is normally recognized as customary, fair, and reasonable. Also, it must not exceed the scope of the repair work described in this bulletin. Itemize the claimed sublet amount on the repair order and in the claim comment section. Claim Repair Comments Reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B41 02 23 WP 1), unless otherwise required by State law. Additionally for WP # 3, 4, 7, and 8: As noted above, explain/itemize the claimed sublet amount. Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required) This Service Action qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item under the Repair Code noted above as follows: Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section. Please refer to SI B01 29 16 for additional information. FEEDBACK REGARDING THIS BULLETIN Technical Feedback Warranty Feedback Parts Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf 41 02 23_Attachment 1.pdf Copyright ©2023 BMW of North America, Inc. about:blank 7/8 10/24/23, 8:03 AM 41 02 23_SERVICE ACTION: RIGHT REAR WHEELWELL HUMP Copyright ©2023 BMW of North America, Inc. about:blank 8/8 B41 02 23 April 2023 Patch 115mm 34mm 13mm 75mm 106mm 48mm EP-41 | 4.4.2023 | Kurz -2-