Dealer 57J3

VOLKSWAGEN DEALER COMMUNICATION
Repair Available – UPDATE 57J3 / Door Seam Cavity Sealing
This notice is for:
Date:
Issue:
All Dealer Personnel
October 11, 2023
On Golf vehicles of a limited production period, there may be insufficient cavity sealing
of the door seam area. This may cause corrosion of the doors over time.
Country
Affected Vehicles
USA
USA
CAN
CAN
Beginning
Model Year
2022
2022
2022
2022
Ending Model
Year
2022
2022
2022
2022
Vehicle
Count
583
1,970
276
267
Vehicle
GOLF R
GTI
GOLF R
GTI
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Repair:
Parts Department:
Notes:
•
REPAIR AVAILABLE – October 12, 2023 – Apply cavity wax to the affected areas
on all four door cavities.
•
See ELSA and the Service References tool in Elsa2Go for complete repair & claiming
instructions
•
Check daily campaign open inventory report or OMD for affected vehicles in
inventory
•
Repair every affected inventory vehicle before delivery to consumers.
See UPDATE technical bulletin for required materials.
Consistent with general Volkswagen corporate policy governing Updates, Volkswagen is
not notifying consumers. (Updates differ from recalls and service actions; consumers are
notified in writing of recalls and service actions.) Each vehicle should be completed when
it is in to the dealer for maintenance or any other service visit. Dealer stock vehicles
cannot, however, be delivered to consumers until the Update is completed.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
57J3_DLR_LAUNCH