36316.6.0
Service Bulletin Details
Public Details for: 36316.6.0
This is a technical journal: bev ihfa internal processor failure. Improved software is now available.
Models from 2023
2023 POLESTAR POLESTAR 2 |
Models from 2022
2022 POLESTAR POLESTAR 2 |
Models from 2021
2021 POLESTAR POLESTAR 2 |
Polestar Service and Parts Business Technical Journal TITLE: BEV IHFA Internal Processor Failure REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 36316.6.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7515 Polestar 2023-10-19 2023-10-26 FUNC GROUP: FUNC DESC: 3233 Electric converter, high voltage Page 1 of 2 Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: BEV = Battery Electric Vehicle IHFA: Inverter High Voltage Front Axle If the customer experiences a “Propulsion System Performance” message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00 please follow the instructions under “Service.” CSC Customer Symptom Codes Code Description AJ Driving/Poor performance/lacks power DL Warning lights and chimes/Malfunction Indicator Light (“Check engine” light) indication/no indication Produced and printed in the USA and available as an electronic document. © Polestar 2023 Technical Journal 36316.6.0 DTC Diagnostic Trouble Codes Control Module Code Fault Type IHFA P060C04 Permanent IHFA P060C00 Permanent Vehicle Type Type Eng Eng Desc Chassis range Struc Week Range 534 ED E400V6 2021-2023 - 201935-202316 534 EG E400V9 2022-2023 - 202101-202316 534 ET E400V35 2023-2023 - 202225-202316 Sales Body Gear Steer Model Year Plant SERVICE: *Improved IHFA (Inverter High Voltage Front Axle) software has been released in 2023 week 42 (software version 2.12). Prior to replacing any parts start by checking if the vehicle has the latest software, if not perform an upgrade of the software according to TJ 35361. *Warranty claim info: To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP number stated in this TJ. Note that the TJ number must be stated in the repair order text. VST Operation Number VST Operation Number Description 36001-2 Diagnostic trouble codes read / reset / known Diagnostic trouble codes with VIDA LABOR TIME: Labor time subject to change without notice. VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report Polestar” and sub concern area “Polestar Support needed”, use function group 3233. Page 2 of 2 2023-10-26