36316.6.0

Service Bulletin Details

Public Details for: 36316.6.0

This is a technical journal: bev ihfa internal processor failure. Improved software is now available.


- 2023 - 2022 - 2021 -

Polestar 
Service and Parts Business
Technical Journal
TITLE:
BEV IHFA Internal Processor Failure
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36316.6.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2023-10-19
2023-10-26
FUNC GROUP:
FUNC DESC:
3233
Electric converter, high voltage
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
BEV = Battery Electric Vehicle
IHFA: Inverter High Voltage Front Axle
If the customer experiences a “Propulsion System Performance” message in the DIM in combination
with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00 please follow the instructions
under “Service.”
CSC Customer Symptom Codes
Code
Description
AJ
Driving/Poor performance/lacks power
DL
Warning lights and chimes/Malfunction Indicator Light (“Check engine” light) indication/no indication
Produced and printed in the USA and available as an electronic document.
© Polestar 2023
Technical Journal 36316.6.0
DTC Diagnostic Trouble Codes
Control Module
Code
Fault Type
IHFA
P060C04
Permanent
IHFA
P060C00
Permanent
Vehicle Type
Type
Eng
Eng
Desc
Chassis range
Struc Week
Range
534
ED
E400V6
2021-2023
-
201935-202316
534
EG
E400V9
2022-2023
-
202101-202316
534
ET
E400V35
2023-2023
-
202225-202316
Sales Body
Gear
Steer Model Year
Plant
SERVICE:
*Improved IHFA (Inverter High Voltage Front Axle) software has been released in 2023 week 42
(software version 2.12).
Prior to replacing any parts start by checking if the vehicle has the latest software, if not perform an
upgrade of the software according to TJ 35361.
*Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP number
stated in this TJ.
Note that the TJ number must be stated in the repair order text.
VST Operation Number
VST Operation Number
Description
36001-2
Diagnostic trouble codes read / reset / known Diagnostic trouble codes with VIDA
LABOR TIME:
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Polestar Support needed”, use function
group 3233.
Page 2 of 2
2023-10-26


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