S2309000006

Case Number: S2309000006
Release Date: September 2023
Symptom/Vehicle Issue: Engine oil leak
Customer Complaint/Technician Observation: Customer complaint may include
reports of oil spots under the vehicle.
Discussion: Upon further investigation, the technician may find oil present on the
bottom of the engine at the engine/transmission bellhousing parting line. It may appear
that the leak could be coming from in between the engine and transmission.
If this condition is present after the customer has been driving the vehicle off-road or in
extensively dirty/dusty condition, it is possible the leak may be coming from the rear
main seal.
Note: The use of leak detection dye when attempting to diagnose this condition is
HIGHLY RECOMMENDED.
Any disassembly of the vehicle to diagnose the condition before dye is used is
discouraged.
Follow published service procedures in Service Library for disassembly and diagnosis
as needed to identify the source of the leak. If the rear main seal is found to be at
fault, replace as necessary.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
Stellantis US LLC
Version 4.5 06/08/2022