A5523812071697_1
Service Bulletin Details
Public Details for: A5523812071697_1
This bulletin provides information for when the fitment between the fuel filler door to the side panel is incorrect.
- 9999 - 2025 - 2024 - 2023 - 2022 - 2021 -
Models from 9999
9999 AUDI AUDI |
Models from 2025
2025 AUDI RS Q8 |
2025 AUDI SQ8 |
Models from 2024
2024 AUDI Q8 |
2024 AUDI RS Q8 |
2024 AUDI SQ8 |
Models from 2023
2023 AUDI Q8 |
2023 AUDI RS Q8 |
2023 AUDI SQ8 |
Models from 2022
2022 AUDI Q8 |
2022 AUDI RS Q8 |
2022 AUDI SQ8 |
Models from 2021
2021 AUDI Q8 |
2021 AUDI RS Q8 |
2021 AUDI SQ8 |
Technical Service Bulletin 55 Fuel filler door to side panel incorrect fitment 55 23 81 2071697/1 October 24, 2023. Model(s) Year VIN Range Vehicle-Specific Equipment Q8, SQ8, and RS Q8 2021 – 2025 All Internal Combustion Engine Condition Customer states: • The gap between the fuel filler door and the side panel is insufficient. and/or • The fuel filler door is over flush to the side panel. Workshop findings: • The customer complaint can be reproduced. Technical Background The fuel filler door insert may have expanded due to moisture adsorption. This causes the gap between the fuel filler door and the side panel to change. Production Solution Optimized process. Service 1. Replace the fuel filler door insert according to: Elsa>>Repair manual>>Body>>Body Exterior>>55 Hood, Lids>>Fuel Filler Door Unit>> Fuel Filler Door Unit, Removing and Installing. 2. Do not discard the original fuel filler door! The original fuel filler door (with original paint finish) must be reinstalled. 3. The painted fuel filler door must be bonded/sealed additionally to the fuel filler door insert. 4. The new fuel filler door insert is equipped with one water drain in position #1. Two additional water drains must be created in positions #2 and #3 (Figure 1). © 2023 Audi of America, Inc. Page 1 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1. Adding two water drains in positions #2 & #3. 5. Make two additional water drains using a belt sander (Figures 2 – 4). © 2023 Audi of America, Inc. Page 2 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 2. Use a belt sander to make additional drains. © 2023 Audi of America, Inc. Page 3 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 3. One of the new water drains. © 2023 Audi of America, Inc. Page 4 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 4. Both newly added water drains. 6. Clean the fuel filler door insert where it contacts the fuel filler door as well as the backside of the fuel filler door with all purpose cleaner D00940104. Observe flash-off/drying time (Figure 5). © 2023 Audi of America, Inc. Page 5 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 5. Clean the fuel filler door and insert with all purpose cleaner. 7. Apply a bead of adhesive (D190MKDA3 or D172090M2) on the inside area of the bracket. Do not apply any adhesive in the area of the fuel filler door actuator bracket (Figure 6)! © 2023 Audi of America, Inc. Page 6 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 6. Adhesive applied to the fuel filler door insert. 8. Reinstall the original fuel filler door on the modified fuel filler door insert immediately. Remove any excess adhesive as quickly as possible (Figure 7)! © 2023 Audi of America, Inc. Page 7 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 7. Original fuel filler door installed with excess adhesive removed. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 5537 Damage Code: 0010 Labor Operations: Fuel filler door replace Diagnostic Time: 5537 5500 See SRT with associated operations Fuel filler door modify 5537 4999 20 TU GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU © 2023 Audi of America, Inc. Page 8 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Road test after the service procedure Claim Comment: No allowance 0 TU As per TSB 2071697/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA 4M8809906 Insert 01 D 00940104 All purpose cleaner 0.1 or equivalent © 2023 Audi of America, Inc. Page 9 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin D 190MKDA3 1-pack adhesive 0.3 or D 172090M2 1-pack ms adhesive © 2023 Audi of America, Inc. 0.3 Page 10 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2071697) are subject to change and/or removal. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Page 11 of 11 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.