A0023802071338_3
Service Bulletin Details
Public Details for: A0023802071338_3
This bulletin provides information for when a replacement control module cannot be coded.
Models from 2024
Technical Service Bulletin 00 Replacement control module is unable to be coded 00 23 80 2071338/3 October 31, 2023. Supersedes Technical Service Bulletin Group 00 number 23-77 dated October 16, 2023 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable Q7, SQ7, Q8, 2023 – 2024 SQ8, and RS Q8 A4, A4 allroad, S4. A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, S5 Sportback, RS 5, RS 5 Sportback, A6, A6 allroad, S6, RS 6 Avant, A7, S7, RS 7, A8, S8, e-tron GT, RS e-tron GT, Q5, Q5 e quattro, Q5 Sportback, Q8 etron quattro, Q8 e-tron Sportback quattro, SQ8 etron quattro, and SQ8 e-tron Sportback quattro 2024 Condition REVISION HISTORY Revision Date Purpose 3 - Revised header (Corrected display issue in ELSA) 2 10/16/2023 Revised header (Added Model Year 23 for Q8) 1 09/08/2023 Initial publication Workshop findings: After a control unit has been replaced, it is not possible to complete the replacement test plan (Figure 1). © 2023 Audi of America, Inc. Page 1 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1: ODIS error seen during module programming. Technical Background On certain MY 23/24 vehicles, a temporary coding solution is in place during updates to backend systems. Production Solution Once backend updates are completed, normal replacement process will resume and this TSB will be retired. Service During this time, the following control units can only be coded with the help of the manufacturer. If a module NOT listed below is failing to code, this TSB does not apply. Continue with normal diagnosis. The following control units are affected by this TSB: Diagnostic address 0001 MLBevo, gen 1 MLBevo gen. 2 A4, A5, Q5 A6, A7, A8, Q7, Q8, Q8 e-tron, e-tron GT Module Designation Engine Engine control unit © 2023 Audi of America, Inc. Diagnostic address 0001 Module Designation Engine Engine control unit or drive system control unit Page 2 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 0002 Gearbox Gearbox control unit AL 0003 ESC Brake control system 0002 Gearbox Gearbox control unit DL 0015 SC2 Safety computer 2 GW Mid-G2-S-9-8A-4B 0003 ESC Brake control system 0019 GW3 Mid 3.1 UNECE GW Mid-G2-S-4-8A-4B GW Mid-G2-S-4-8A GW Mid-G1-S-4-8A GW Mid-G1-S-4-4A 0013 0015 LRR Adaptive cruise control (long-range radar master) 0023 EBKV (EBS) Electromechanical brake servo (iBooster) SC Safety computer 1b 002B ELV (ESCL) Steering column lock 0044 EPS (RC) Electronic power steering ACC GW Mid-G2-S-4-8A-4B 0019 GW3 Mid 3.1 UNECE GW Mid-G2-S-4-8A-4B GW Mid-G1-S-4-8A GW Mid-G1-S-4-4A GW Mid-G2-S-4-8A Body Control Module 2 0023 EBKV (EBS) Electromechanical brake servo 0046 BCM2 002B ELV (ESCL) Steering column lock 0051, 00CE LE 0044 EPS (APA) Electronic power steering 005F ZR MIB3 (ORU-enabled) 0069 AAG Trailer hitch module 0075 ConBox Connectivity box 008C BMC Battery Management Controller (convenience system central module) Power electronics PWR 560A Body Control Module 2 0046 BCM2 (convenience system central module) Power electronics 0051 LE 0051 LE © 2023 Audi of America, Inc. LE EPF2.8 (P-HEV) AU536x, AU65x Power electronics LE FPE (P-HEV), AU426x, AU58x Page 3 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 005F ZR MIB3 (ORU-enabled) 00C0 aSound Active exterior sound 0075 ConBox Connectivity box 00C5 TME Thermal Management ACC2 Adaptive cruise control (long-range radar slave) OBC Charging electronics (on-board charger) 008B 008C LRR BMC Battery Management Controller 00C6 7.2kW 00C6, 8113 OBC Charging electronics (on-board charger) 11kW C-BEV 00A5 BVS Image processing control unit, MLBevo gen. 1 00CB HAL Rear wheel steering 00AE TBox Telemetry diagnostic control unit 0616 INRUE_NGS / IRUE Interior monitoring/tilt sensor 00C5 TME Thermal management for electric vehicles 06EB NFC_TGS NFC reader for driver door handle 070B NFC_MiKo NFC reader for phone box/centre console 8107 DDA 00C6 OBC Charging electronics (on-board charger) 7.2kW Digital roof aerial Aerial module Tip: Please read through all content below before proceeding. In an effort to reduce the complexity of the remote coding session, all points below should be strictly adhered to. Lack of preparation will result in delays and possibly re-scheduling of appointment. Pre-requisites: • MY 24 vehicle model and control module matches table above. • Unrestricted internet access to ODIS tester. • ODIS tester MUST be at the latest software level to support the remote coding session. • Microsoft Teams installed on scan tool (Teams icon on desktop). • Install Vector Remote Access Point onto scan tool. © 2023 Audi of America, Inc. Page 4 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • Technician can login to email on scan tool. • Technician has a headset with microphone connected to scan tool. • Technician availability of approximately 2 hours. Using the steps below, prepare for the remote coding session: Install Vector Remote Access Point: 1. Copy and paste the link below into your web browser: https://portal.vector.com/shared/55185888-4f70-4b99-beef-0cb2aff8e127 2. VectorRemoteAccessPoint2.1.3.msi will be downloaded to the “Downloads” folder. 3. Double click the file to install the tool. Tip: If the file downloads with a “.txt” extension, you must delete the “.txt” extension for the tool to install. • File must read exactly as: VectorRemoteAccessPoint2.1.3.msi © 2023 Audi of America, Inc. Page 5 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin To access the tool during the coding session: • Search “vector” from the windows desktop search bar. • Click the Vector icon and accept the prompt when the tool opens. Figure 2: How to access Vector Remote Access Point. Install Microsoft Teams: 1. Copy and paste the link below into your web browser https://www.microsoft.com/en-us/microsoft-teams/group-chat-software 2. Click “Download Teams” in upper right hand side of website, follow on screen prompts to complete install. 3. Teams Icon should appear on the windows desktop Schedule a coding session: © 2023 Audi of America, Inc. Page 6 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1. Email the manufacturer at [email protected] 2. Compose email as follows (Figure 3): Subject: • USA – Remote coding support – VIN Body: • VIN • Module address affected. • Is module on hand? • When is module going to arrive? • Contact name and phone number for the individual working on car. • Dealer code. Figure 3: Example email, layout to be used. Tip: Order module ahead of session if possible 3. An Audi representative will contact you back at the email used to coordinate a coding session. 4. Technician will receive an email invite which will include a link to the Microsoft Teams meeting. Prepare for the coding session: • Ensure a battery maintainer is connected. • Ensure ODIS tester to be used is at latest SW level. • New module is installed in the vehicle. • Diagnostic head is hardwired between the vehicle and ODIS tester. • ODIS tester hardwired to internet access point (if possible). • Connect a wired headset with microphone for the coding session. • DO NOT have ODIS started at this point. Coding Session: © 2023 Audi of America, Inc. Page 7 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 1. Using the ODIS tester, connect to the Microsoft Teams session using the link from your email. 2. Start the Vector access point (see figure 2 above). 3. Copy/paste the Vector session ID and PW into teams chat window (red arrow figure 4). 4. Audi representative will carry out initial coding of the module using the Vector remote access point. 5. Once instructed, technician will start a new ODIS “Diagnosis” Session. 6. Work with the Audi representative throughout the coding process. 7. Once the remote coding session is complete, carry out any other subsequent work needed. Figure 4: Use the copy button (red arrow) to copy the Session ID and PW. Warranty Claim Type: • 110 Up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: XXXX Use the service number and damage code which matches the module replaced. Damage Code: 00XX Labor Operations: Module replacement Diagnostic Time: Use SRT for See SRT with module replaced associated operations Coding session 9005 2599 Max 200 TU GFF No allowance 0 TU (included above) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure 0121 0004 10 © 2023 Audi of America, Inc. Page 8 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Claim Comment: As per TSB 2071338/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Tool Number Tool Description Microsoft Teams https://www.microsoft.com/en-us/microsoft-teams/group-chat-software Vector Remote Access Point https://portal.vector.com/shared/55185888-4f70-4b99-beef0cb2aff8e127 Wired headset with microphone Locally sourced VAS 6160/VAS 6150 VAS tester with the current version of ODIS (Windows 10) Additional Information All part and service references provided in this TSB (2071338) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Page 9 of 9 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.