A9623872061932_6
Service Bulletin Details
Public Details for: A9623872061932_6
This bulletin provides information for when the message "audi active lane assist/traffic jam assist: malfunction".
Models from 2023
| 2023 AUDI A4 |
| 2023 AUDI A4 ALLROAD |
| 2023 AUDI A5 |
| 2023 AUDI A5 CABRIOLET |
| 2023 AUDI Q5 |
| 2023 AUDI Q5 PHEV |
| 2023 AUDI RS5 |
| 2023 AUDI S4 |
| 2023 AUDI S5 |
| 2023 AUDI S5 CABRIOLET |
| 2023 AUDI SQ5 |
Models from 2022
| 2022 AUDI A4 |
| 2022 AUDI A4 ALLROAD |
| 2022 AUDI A5 |
| 2022 AUDI A5 CABRIOLET |
| 2022 AUDI Q5 |
| 2022 AUDI Q5 PHEV |
| 2022 AUDI RS5 |
| 2022 AUDI S4 |
| 2022 AUDI S5 |
| 2022 AUDI S5 CABRIOLET |
| 2022 AUDI SQ5 |
Models from 2021
| 2021 AUDI A4 |
| 2021 AUDI A4 ALLROAD |
| 2021 AUDI A5 |
| 2021 AUDI A5 CABRIOLET |
| 2021 AUDI Q5 |
| 2021 AUDI Q5 PHEV |
| 2021 AUDI RS5 |
| 2021 AUDI S4 |
| 2021 AUDI S5 |
| 2021 AUDI S5 CABRIOLET |
| 2021 AUDI SQ5 |
Technical Service Bulletin 96 "Audi Active Lane Assist/Traffic Jam Assist: malfunction!", DTC U112300 is stored in one of two control modules 96 23 87 2061932/6 October 16, 2023. Supersedes Technical Service Bulletin Group 96 number 22-79 dated September 28, 2022, for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment All Not Applicable A4, A4 allroad, S4, A5, A5 Cabriolet, A5 Sportback, S5, S5 Cabriolet, S5 Sportback, RS 5, 2021 – 2023 RS 5 Sportback, Q5, Q5 e quattro, Q5 Sportback, SQ5, and SQ5 Sportback Condition REVISION HISTORY Revision Date Purpose 6 - Revised header (updated models and PR code filter) Revised Condition (added frequency requirement) Revised Service (updated diagnosis procedure) Revised Warranty (updated to reflect new diagnosis procedure) 5 09/28/2023 Revised header (Updated PR Code filter) 4 09/14/2022 Revised Service (Added warning to follow all procedures in the appropriate repair manual when removing the airbag) © 2023 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Customer states: Either of the following malfunction indications are displayed in the instrument cluster: • “Audi Active Lane Assist: malfunction!” (Figure 1). Or • “Traffic Jam Assist: malfunction!” Figure 1. Example of a message. Workshop findings: One or more of the following DTC(s) may be stored relating to the front camera, R242 (address word 00A5), and distance regulation control module, J428 (address word 0013): Front camera, R242 (address word 00A5): • DTC U112300 (Databus error value received) with symptom code 1123220 (active/static). • DTC U112300 (Databus error value received) with symptom code 1123220 (passive/sporadic) (frequency counter >= 10). Distance regulation control module, J428 (address word 0013): • DTC U112300 (Databus error value received) with symptom code 2153 (active/static). • DTC U112300 (Databus error value received) with symptom code 2153 (passive/sporadic) (frequency counter >= 10). Technical Background These vehicles are equipped with a “capacitive steering wheel” that detects the driver’s hands on the wheel with capacitive touch sensors. This is used to make sure that the driver is paying attention when using driver assist features. Production Solution Not applicable. Service Please read the following measured value data from the Data Bus On Board Diagnostic Interface (Gateway) J533- (address word 0019): • IDE12609 – Steering wheel touch recognition, status © 2023 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin If a fault is shown for any of the listed measured value, then there is an issue with the capacitive steering wheel. Please replace the capacitive steering wheel according to the instructions in the repair manual. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4810 Damage Code: 0040 Labor Operations: Steering wheel remove + reinstall 4810 1900 (if required) See SRT with associated operations Diagnostic Time: GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2061932/6 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair See ETKA/ELSA Manual See ETKA Steering Wheel (if required) 01 Additional Information All parts and service references provided in this TSB (2061932) are subject to change and/or removal. © 2023 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin ©2023 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. © 2023 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.