Dealer 60G2

AUDI DEALER COMMUNICATION
Repair Available – Service Action 60G2 / Sunroof Control Unit Software
This notice is for:
Date:
Issue:
Repair:
All Dealership Personnel
October 23, 2023
Vehicles included in this service action do not have the remote window opening/closing
feature enabled.
•
REPAIR AVAILABLE – October 24, 2023 - Update vehicle software to enable the
remote window opening/closing feature
•
See ELSA and the Service References tool in Elsa2Go for complete repair &
claiming instructions
•
Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.
•
Parts Department:
No parts required.
Country
Affected Vehicles
USA
USA
USA
CAN
CAN
Beginning
Ending
Model Year Model Year
2022
2024
2023
2024
2022
2024
2022
2024
2023
2023
Vehicle
A3 SEDAN
RS3 SEDAN
S3 SEDAN
A3 SEDAN
S3 SEDAN
Vehicle Count
828
188
99
52
4
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this action. ELSA is the only
valid campaign inquiry & verification source.
Notes:
•
Schedule owner repairs immediately
•
Owner mailing – November 2023
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
60G2_DLR_LAUNCH