23-01-067H-1

GROUP
CAMPAIGN
Technical Service Bulletin
DATE
OCTOBER 2023
NUMBER
23-01-067H-1
MODEL(S)
IONIQ 5 (NE1)
IONIQ 6 (CE1)
VCU UPDATE AND OWNER’S MANUAL SUPPLEMENT (CAMPAIGN 9A1)
SUBJECT:
This TSB supersedes TSB 23-01-067H to include 2023-2024MY Ioniq 6 (CE1) vehicles.
 IMPORTANT
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WEBDCS to identify open campaigns.
Description: This updated Vehicle Control Unit (VCU) software package includes the following:
• Brake light logic update for regenerative braking.
• i-Pedal mode operation logic update.
• 12V battery saver logic update allows charging from EV Battery as low as 10% SOC when parked.
The Ioniq 5 update includes these earlier items that Ioniq 6 had included from start of production:
• EPB (Electronic Parking Brake) auto engagement when shift into Park/auto disengagement shift
out of Park when shifting to D or R while brake pedal is engaged.
• DTE (Distance to Empty) strategy.
• Snow road surface performance.
• Air conditioning performance during AC slow charging.
• Enhance charging sequence.
An “Owner’s Manual Supplement” leaflet is to be provided to 2022MY Ioniq 5 vehicle customers to
explain the change to the Electronic Parking Brake (EPB) system.
NOTE: 2023MY Ioniq 5 (NE1) vehicle Owner’s Manual already contains the EPB supplement content.
Ioniq 6 (CE1) vehicles do not need a supplement.
Applicable Vehicles (Certain):
• 2022-2023MY Ioniq 5 Electric (NE1) vehicles produced from 10/04/2021 to 07/19/2023
• 2023-2024MY Ioniq 6 Electric (CE1) vehicles produced from 12/14/2022 to 08/21/2023
NOTICE
This service campaign can only be performed at IONIQ certified dealers.
GDS Information:
System
Event #
Description
VCU
1011* NE VCU IMPROVEMENT #2
VCU
1014* CE VCU IMPROVEMENT
* or select the latest available Event # that displays in GDS.
Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair
SUBJECT:
VCU UPDATE AND OWNER’S MANUAL SUPPLEMENT (CAMPAIGN 9A1)
Parts Information:
Part Name
Figure
Part Number
OWNER’S
MANUAL
SUPPLEMENT
(EPB)
PGIOE-U32A
QQH
Remarks
Use only for
2022MY
Ioniq 5
vehicles
Warranty Information:
MY/Model
Op Code
Op Name
Op Time
Causal Part
Nature
Cause
22MY Ioniq 5
Electric (NE1)
30D089R0
VCU UPDATE
WITH LEAFLET
0.7 M/H
39751-1XNN1
I11
ZZ3
23MY Ioniq 5
Electric (NE1)
30D089R1
VCU UPDATE
(NO LEAFLET)
0.7 M/H
39751-1XNN1
I11
ZZ3
23-24MY Ioniq 6
Electric (CE1)
30D089R3
VCU UPDATE
0.7 M/H
39751-1XEN1
I14
ZZ3
NOTE 1: Submit claim on Claim Entry Screen as "Campaign" type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the
work.
NOTE 3: This TSB includes Repair validation photos. Op times include VIN, Mileage and Repair
validation photos as outlined in the Digital Documentation Policy.
Service Procedure:
STUI
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.
1. For 22MY Ioniq 5 Vehicles only: Attach the Owner’s Manual Supplement (EPB) leaflet listed in
the Parts Information section on top of the Repair Order. Inform the Service Advisor to explain
and provide it to the customer.
2. Perform the VCU Update in Auto Mode.
TSB #: 23-01-067H-1
Page 2 of 5
SUBJECT:
SUBJECT:
VCU UPDATE AND OWNER’S MANUAL SUPPLEMENT (CAMPAIGN 9A1)
a) Use the Auto Mode ID Check to verify the VCU ROM ID before updating the software.
!
WARNING
In Stock Vehicles: Turn OFF Shipping Mode to prevent vehicle automatic
shutdown that may result in an update failure.
!
WARNING
GDS Vehicle Battery Voltage:
• VCU Update is long, so the 12V battery must be at good charge level (>60% SOC).
• If the voltage is below 12 volts as per the GDS warning, then select Back and run the
vehicle at least 30 minutes to reach an adequate battery state of charge to prevent an
ECU Update failure. Cycle the ignition OFF/ON before retrying ECU update again.
i Information
GDS ECU Updates must be performed in Auto Mode.
• If ECU Update starts but then fails in Auto Mode, perform update in Manual Mode to
recover.
• Turn off ignition for 30 seconds and try Manual Mode recovery.
• If unsuccessful, re-attempt Manual Mode after disconnecting the cables from the 12V
battery terminals and performing cap discharge (connecting bar or heavy wire
between “+” to “-“ cables).
TSB #: 23-01-067H-1
Page 3 of 5
SUBJECT:
SUBJECT:
VCU UPDATE AND OWNER’S MANUAL SUPPLEMENT (CAMPAIGN 9A1)
b) After the ECU Upgrade process shows 100% complete, cycle the ignition key to OFF for at
least 10 seconds to reset the control unit.
c) Take a screenshot of the ECU Update complete screen and upload to STUI.
STUI
Take a screenshot of the ECU Update
Complete screen using your particular
tablet’s screenshot save method and
upload to STUI.
EXAMPLE
3. Perform an All Systems Fault Code search and erase the history of the DTC that had incidentally
occurred from the ECU update.
4. Start the vehicle in Ready mode to confirm a proper operation of the vehicle.
TSB #: 23-01-067H-1
Page 4 of 5
SUBJECT:
SUBJECT:
VCU UPDATE AND OWNER’S MANUAL SUPPLEMENT (CAMPAIGN 9A1)
ROM ID Table:
Vehicle
System
MY
VCU P/No.
39751-1XNN1
IONIQ 5
ELECTRIC
(NE1)
IONIQ 6
ELECTRIC
(CE1)
VCU
VCU
22-23MY
23-24MY
Manual Mode Password:
NE1 VCU 39751-1XNN1
NE1 VCU 39751-1XNN4
CE1 VCU 39751-1XEN1
CE1 VCU 39751-1XEN2
ROM ID
Old
NE1A-N0-S07-V300
NE1A-N0-SB0-V400
NE1A-N0-SB1-V400
NE1A-N0-SD2-V400
NE1A-N0-SB2-V400
NE1A-N0-SB3-V400
NE1A-N0-SB5-V400
New
NE1A-N0-SB6-V400
39751-1XNN4
NE1A-N2-S17-V300
NE1A-N0-KB0-V200
NE1A-N0-KB1-V200
NE1A-N0-KD2-V200
NE1A-N0-KB2-V200
NE1A-N0-KB3-V200
NE1A-N0-KB5-V200
NE1A-N0-KB6-V200
39751-1XEN1
397511XEN1_NS00
397511XEN1_NS01
39751-1XEN2
397511XEN2_NK00
397511XEN2_NK01
Menu
Password
7304
2222
6154
6142
TSB #: 23-01-067H-1
Page 5 of 5
SUBJECT: