No. 2322.1
Service Bulletin Details
Public Details for: No. 2322.1
Instructions on advanced technical information for bose poor sound quality.
Models from 2024
2024 PORSCHE 911 |
2024 PORSCHE 911 CARRERA |
Models from 2023
2023 PORSCHE 911 |
2023 PORSCHE 911 CARRERA |
Bulletin #: 2322.1 Advanced Technical Information Part ID: 9141 9 BOSE Poor Sound Quality Vehicles Affected Models Model Year Model Type VIN Range Vehicle-Specific Equipment 911 As of 2022 up to 2024 992 N/A 9VL (BOSE® Surround Sound System) Revision History Revision Release Date Changes 0 September 26, 2023 Original document 1 October 6, 2023 Update of Technical Background & Service Information Condition Customer complains of a scratching or roaring from the front door panel. Technical Background Due to a manufacturing error, there are too tight tolerances in the front door speaker (BOSE) causing poor sound quality. To prevent the roaring or scratching noises from the speaker, it is advised to have the setting “Linear” turned on within the sound system settings of the PCM. AfterSales Oct 6, 2023 Page 1 of 2 9 Bulletin #: 2322.1 Advanced Technical Information Part ID: 9141 Service Information 1. 2. 3. 4. Verify the sound system is BOSE. Using GFF, verify the concern is isolated to the specified conditions described above. Under sound system settings, turn on “Linear” by having the box checked off (Reference Figure 1). Check sound quality of audio system. This ATI will be updated once a hardware and software solution has been released. Figure 1 - BOSE settings Search Items 992, 911, Bose, Sound, Audio Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. E15680 ©2023 Porsche Cars North America, Inc. AfterSales Oct 6, 2023 Page 2 of 2