23-01-084H

GROUP
NUMBER
CAMPAIGN
DATE
Technical Service Bulletin
SUBJECT:
NOVEMBER 2023
23-01-084H
MODEL(S)
SANTA CRUZ (NXT)
SANTA FE (TMA)
OIL LEVEL SENSOR REPLACEMENT
(SERVICE CAMPAIGN TAJ)
 IMPORTANT
Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WEBDCS to identify open campaigns.
Description: Certain 2023MY Santa Cruz (NXT) and Santa Fe (TMA) vehicles may have been
produced with a damaged oil level sensor during assembly. Follow the procedure outlined in this TSB
to replace the oil level sensor and gasket to complete the service campaign.
Applicable Vehicles (Certain):
• 2023MY Santa Cruz (NXT) produced from 05/20/2023 - 05/23/2023
• 2023MY Santa Fe (TMA) produced from 05/18/2023 - 05/23/2023
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
OIL LEVEL SENSOR REPLACEMENT (SERVICE CAMPAIGN TAJ)
SUBJECT:
Parts Information:
Model
Part Name
Part Number
QTY
SENSOR - OIL LEVEL
21590-2S000
1
GASKET
21591-2F600
1
SYNTHETIC OIL
00232-FSYN020WAR
7
Santa Cruz (NXT)
Santa Fe (TMA)
Warranty Information:
Model
Op. Code
Operation
Santa Cruz (NXT)
30DA11R1 Replace Oil Level Sensor
Santa Fe (TMA)
Op. Time
Causal Part
0.6 M/H
21590-2S000
Nature Cause
Code Code
B1D
ZZ2
NOTE 1: Submit Claim on Campaign Claim Entry Screen.
NOTE 2: If a part that is not covered by this service campaign is found in need of replacement while
performing the service procedure and the affected part is still under warranty, submit a separate claim
using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for
goodwill consideration prior to performing the work.
NOTE 3: This TSB includes Repair validation photos. Op time includes VIN, Mileage, and Repair
validation photos as outlined in the Digital Documentation Policy.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 5: Dealer will be reimbursed for 7 quarts of synthetic oil under labor op code 30DA11R1.
Service Procedure:
STUI
This TSB includes Repair validation photos. Refer to the latest Warranty Digital
Documentation Policy for requirements.
1.
Follow the appropriate Shop Manual to replace
the Oil Level Sensor (A).
➢ Engine Mechanical System > Lubrication
System > Oil Level Sensor > Repair
Procedures
NOTE: Be sure to use a new sensor gasket.
Sensor Fastener Tightening Torque:
lb-ft
6.9
N.m
9.3
TSB #: 23-01-084H
A
A
Page 2 of 3
OIL LEVEL SENSOR REPLACEMENT (SERVICE CAMPAIGN TAJ)
SUBJECT:
2.
Take a STUI photo of the newly installed Oil
Level Sensor.
STUI
Using STUI, take a photo of the newly
installed Oil Level Sensor with the last
6 digits of the VIN and the date of
repair on a piece of paper.
Make sure the sensor is clearly visible.
Upload the photo to STUI.
3.
Reinstall all components in reverse order of
removal.
4.
Replenish the crankcase with new engine oil.
5.
Confirm/adjust engine oil level to “F”.
TSB #: 23-01-084H
Optimum Fill Level
Page 3 of 3
SUBJECT: