2067483.4

Service Bulletin Details

Public Details for: 2067483.4

(drive system fault) warning present within the dip - under full throttle conditions symptoms: acceleration limitation with erratic engine behaviour under full throttle conditions under acceleration the vehicle appears to be slow and un


- 2024 - 2023 - 2022 -

Technical product information
Topic
Market
area
Brand
Transaction
No.
Level
Status
Release
date
“Drive System Fault” warning present within the DIP - Under full throttle conditions
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
2067483/4
EH
Released for publishing
28-Sep-2023
Event memory entries
Diagnostic address
Event memory entry
Fault type Fault status
0001 - Engine electronics P310B00: Fuel low pressure regulation Fuel pressure outside specification
static
New customer code
Object of complaint
engine -> engine operation -> engine refinement
engine -> engine operation -> power development -> engine power
engine -> engine operation -> power development -> throttle response
vehicle service -> vehicle diagnosis -> guided fault finding
Complaint type
Position
functionality -> misfire
functionality -> uneven
functionality -> misfire
control units, services -> with event log entry
Vehicle data
New Continental GT(C) and New Flying Spur - V8 Kovomo
Sales types
Type
MY Brand Designation Engine code Gearbox code Final drive code
3S32CB
3S32CB
3S32CB
3S34CB
3S34CB
3S42CB
3S42CB
3S42CB
3S44CB
3S44CB
ZG22CB
ZG22CB
ZG22CB
ZG24CB
ZG24CB
2022
2023
2024
2023
2024
2022
2023
2024
2023
2024
2022
2023
2024
2023
2024
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
Documents
Document name
master.xml
INTERNAL
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Technical product information
“Drive System Fault” warning present within the DIP - Under full throttle conditions
Transaction No.: 2067483/4
Release date: 28-Sep-2023
Customer statement / workshop findings
CAUTION: Before proceeding with the instructions within this TPI the operative MUST confirm the symptoms listed below are
evident in particular - Acceleration limitation with erratic engine behaviour under full throttle conditions
VERY IMPORTANT: If the symptom present is evident during vehicle start up or similar conditions please refer to TPI
2061171/Symptoms
•
Acceleration limitation with erratic engine behaviour under full throttle conditions
•
Under acceleration the vehicle appears to be slow and unresponsive
•
The engine appears to be underpowered during acceleration
•
Drive System Fault warning evident within the DIP
The following DTC may also be evident
•
P310B00 – Symptom 2636 - Fuel low pressure regulation (Figure 1)
Figure 1
VERY IMPORTANT: If the symptom present is evident during vehicle start up or similar conditions please refer to TPI
2061171/-
Technical background
IMPORTANT: Before following the instructions within the Measure section you must confirm the issue is evident in conjunction with all of the
symptoms listed within the Customer statement/Workshop findings section i n particular - Acceleration limitation with erratic engine
behaviour under full throttle conditions
Production change
-
INTERNAL
Measure
1) Erase all DTC’s and attempt to reproduce the issue
• Should the issues still be evident please refer to the instructions within the Measure section ensuring each step in followed to completion
However
•
Should the issue not be evident the operative must open a new DISS query or respond via the open DISS query and await feedback before
conducting any further work
VERY IMPORTANT: Before proceeding the operative should refer to Rep.Gr 20 - Fuel system - Safety precautions
And
Rep.Gr 20 - Fuel system - To check
2) Referring to Rep.Gr 20 - Depressurise the fuel system
3) Referring to Figure 2 (Item 12) remove the fuel line shown
Figure 2
4) Referring to Figure 3 - Check to confirm if the fuel line is blocked/restricted
Figure 3
•
In the event the fuel line is blocked/restricted - Replace the fuel line as shown in Figure 2 (item 12) ensuring all Rep.Gr guidelines are
strictly adhered to
However
•
In the event the fuel line is not blocked/restricted the operative should refer to Rep.Gr 20 and conduct the Low pressure fuel system - to
test and provide feedback via a new or existing DISS query
INTERNAL
Warranty accounting instructions
Warranty type
110 or 910
Damage service number 20 38
Damage code
00 10
Time to replace the fuel line
Labour Operation Code 20 37 01 00 (Use 99 index until 10/11/22 )
Time
30 TU
Time to remove and install the fuse to allow depressurising the fuel system
Labour Operation Code 97 92 19 50
Time
10 TU
Diagnostic (GFF) time using ODIS
Labour Operation Code 01 50 00 00
Time
As per ODIS log (Must not exceed 30 TU)
Road test
Labour Operation Code 01 21 00 00
Time
50 TU
Parts information
As per ETKA parts catalogue
INTERNAL


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