No. 2327

Bulletin #: 2327
Advanced Technical Information
Part ID: 2066
2
“Wanted Car” Cayenne (E3.I) - GTS & Turbo Low Fuel Pressure
Vehicles Affected
Models
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
Cayenne
2021
9YABG1
9YACF1
9YBBG1
9YBCF1
N/A
N/A
Revision History
Revision
Release Date
Changes
0
October 11, 2023
Original document
Condition
The customer complains of an activated check engine light, sometimes in combination with a reduction of engine
power. The fault memory of the DME control unit contains the fault codes P014800 (Fuel Delivery Error) and
P310B00 (High Pressure Fuel System, Bank 2, Pressure.
AfterSales
Oct 11, 2023
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Bulletin #: 2327
Advanced Technical Information
Part ID: 2066
2
Technical Background
These faults can result from the low-pressure fuel system operating outside its pressure tolerances. In the 3D
model, there is a clearance of approximately 19 mm (See Figure 1). It is possible for the component to vibrate over
time, which could lead to the fuel line to be damaged, causing a leak in the fuel line (See Figure 2).
Figure 1
Figure 2
Service Information
The service recommendation is to write a PRMS ticket to the attention of Benjamin Leimkuehler.
Search Items
Fuel Tank, DME, P310B00, P014800
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
A17523
©2023 Porsche Cars North America, Inc.
AfterSales
Oct 11, 2023
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