NTB23-072

Service Bulletin Details

Public Details for: NTB23-072

Gurgling noise from moonroof after it rains if you confirm the customer states they hear a gurgling / drip / drain noise from the moonroof while driving in the rain. Action follow the service procedure in this bulletin to replace the


- 2023 - 2022 - 2021 -

Models from 2023
2023 NISSAN ROGUE
Models from 2022
2022 NISSAN ROGUE
Models from 2021
2021 NISSAN ROGUE
Classification:
BT23-018
Reference:
Date:
NTB23-072
October 9, 2023
GURGLING NOISE FROM MOONROOF AFTER IT RAINS
APPLIED VEHICLES:
APPLIED DATES:
2021-2023 Rogue (T33)
VINs beginning with 5N1: Built on or before August 16, 2023
VINs beginning with JN8: Built on or before September 05, 2023
IF YOU CONFIRM
The customer states they hear a gurgling / drip / drain noise from the moonroof while
driving in the rain.
ACTION
Follow the SERVICE PROCEDURE in this bulletin to replace the front driver (LH) and front
passenger (RH) side moonroof drain tube grommets.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/10
SERVICE PROCEDURE
Replace the Front Passenger Moonroof Drain Tube Grommet
1.
Remove the Front Wiper Drive Assembly (Front Wiper Motor).

2.
Refer to the ESM: DRIVER CONTROLS > WIPER & WASHER > REMOVAL
AND INSTALLATION > FRONT WIPER > WIPER DRIVE ASSEMBLY >
Removal and Installation
Remove the Glove Box Assembly.
a. Remove the seven (7) Glove Box Assembly fixing screws.
Fixing screws (2)
Fixing screws (5)
Figure 2
Figure 1
b. Disengage the three (3) fixing metal clips according to numerical order 1→2
indicated by the arrows shown in Figure 3, and then remove the Glove Box
Assembly.
Figure 3
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NTB23-072
3.
Locate the front passenger side moonroof drain tube, and disconnect the drain tube
from the moonroof drain grommet.
Passenger side
moonroof drain tube
Figure 5
Figure 4
4.
Locate the front passenger side moonroof drain grommet under the Cowl Top Cover.
Figure 6
Passenger side moonroof drain grommet
Figure 7
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NTB23-072
5.
Release the four (4) locking tabs and push inward to remove the moonroof drain
grommet from the inside.
Figure 9
Figure 8
6.
Install the new moonroof drain grommet from PARTS INFORMATION with the arrow
pointing toward the dimple in the bulkhead, and then reinstall the moonroof drain tube.
Dimple
Figure 11
Figure 10
7.
Reinstall the Glove Box Assembly in the reverse order of removal.
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NTB23-072
Replace the Front Driver Moonroof Drain Tube Grommet
8.
Remove the Fuse Block lid.
Fuse Block lid
Figure 12
9.
Remove the Driver Instrument Lower Panel.
Driver Instrument
Lower Panel
Figure 13
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NTB23-072
10.
Remove the Fuse Block by depressing the clip on the driver (LH) side of the Fuse
Block and pulling outward (Figure 15).
Fuse Block
Driver Instrument
Lower Panel
Figure 14
Clip
Figure 15
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NTB23-072
11.
Remove the BCM.

Refer to the ESM: ELECTRICAL & POWER CONTROL ->BODY CONTROL
SYSTEM > REMOVAL AND INSTALLATION > BCM > Removal and
Installation
IMPORTANT: Do not unplug the BCM. Only unbolt the BCM from the dash frame
so it can be moved out of the way.
12.
Locate the front driver side moonroof drain tube, and disconnect the drain tube from
the moonroof drain grommet.
IMPORTANT: The front driver side moonroof drain tube may be visually obstructed.
You may have to feel for the moonroof drain tube located under the driver side dash
speaker behind bulk head insulation.
Figure 16
Driver side
moonroof drain tube
Figure 17
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NTB23-072
13.
Locate the front driver side moonroof drain grommet under the Cowl Top Cover.
Figure 18
Driver side moonroof drain grommet
Figure 19
14.
Release the four (4) locking tabs and push inward to remove the moonroof drain
grommet from the inside.
Figure 20
Figure 21
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NTB23-072
15.
Install the new moonroof drain grommet from PARTS INFORMATION with the arrow
pointing toward the dimple in the bulkhead, and then reinstall the moonroof drain tube.
Dimple
Figure 22
Figure 23
16.
Reinstall the BCM.
17.
Reinstall the Fuse Block in reverse order of removal.
18.
Reinstall the Driver Instrument Lower Panel and the Fuse Block lid.
19.
Reinstall Front Wiper Drive Assembly.

20.
Refer to the ESM: DRIVER CONTROLS - WIPER & WASHER - REMOVAL AND
INSTALLATION - FRONT WIPER - WIPER DRIVE ASSEMBLY - Removal and
Installation
Reinstall the Cowl Top Cover.

Refer to the ESM: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY >
EXTERIOR > REMOVAL AND INSTALLATION > COWL TOP > Removal and
Installation > REMOVAL
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NTB23-072
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
PLUG (Moonroof Drain Grommet)
74816-6SA0A
2
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace Both Moonroof Drain Grommets
(1)
BX8LAA
ZL
32
0.9
(1)
Reference the electronic parts catalog and use the Moonroof Drain Grommet
(74816-*****) as the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
October 9, 2023
NTB23-072
DESCRIPTION
Original bulletin published
10/10
NTB23-072


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