SSM 52035

Service Bulletin Details

Public Details for: SSM 52035

Some 2023 escape vehicles equipped with a 12 inch instrument panel cluster (ipc) display may exhibit a roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is incorrect and opposite


- 2023 -

Models from 2023
2023 FORD ESCAPE 
11/8/23, 1:46 PM
2023 Escape
SSM 52035 2023 Escape – IPC With 12 Inch Display Only - Navigation
Graphics Display Showing Roundabout Direction As Clockwise - Built On Or
Before 10-Jul-2023
Some 2023 Escape vehicles equipped with a 12 inch instrument panel cluster (IPC) display may exhibit a
roundabout/traffic circle arrow directing the traffic to go to the left (clockwise) around the roundabout. This is
incorrect and opposite to what is displayed in the center display screen. The direction of travel should be to the
right (counter clockwise) around the roundabout/traffic circle. This condition does not affect vehicle durability
and no additional diagnosis or service is required for this condition at this time. Inform customers that they can
continue to drive the vehicle and engineering is currently working on a solution for this condition that is
expected in January 2024. Replacement/reprogramming of the IPC will not resolve this condition. Monitor
OASIS for additional information and schedule service appointments for customers once the repair becomes
available.
https://www.fordtechservice.dealerconnection.com
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