23B21 Re-engage

Service Bulletin Details

Public Details for: 23B21 Re-engage

Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the ford vin recall look up tool to show the customer open recalls on their vehicle.

- 2023 -

Models from 2023

2023 FORD F-150 LIGHTNING

FROM
Ford Motor Company
SUBJECT
Sub Line v2
Your electric vehicle has an open recall
Your < vehicle name> has an open service action that needs your attention
PREHEADER (use up to ~85 characters)
Find out what needs to be done to keep your vehicle running at its best.
View Online
Your has an
open service action that
needs your attention
Hi ,

LINK
https://www.ford.com/support/recalls/?
gnav=header-support
We’re committed to building vehicles you can count on, so if something
doesn’t meet our standards, we want to quickly make it right. That’s why
we’re reaching out to let you know that your has an open
safety recall or customer satisfaction item. Use your vehicle's VIN to
learn more.

To ensure your vehicle functions at its highest possible level, we
recommend scheduling an appointment with your dealer as soon as
possible. Don’t have time for a trip to the service center? Your local Ford
Dealer may offer complimentary Ford Pickup & Delivery.*

If you have any questions or need assistance, please call our Customer
Relationship Center at 866-436-7332.
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on
availability, distance, or other dealer-specified criteria. A nonoperational vehicle is not eligible
and will require a Roadside event.
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